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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
2,437 Reviews

2,437 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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May 25, 2024

They always take care of me in a timely fashion and they know I know automotive More

by LISALU13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Seichter
May 28, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sean Tompkins Service Manager 608-754-5511

May 23, 2024

Had a great experience. Love my new Lincoln Corsair!! Had a great salesperson who worked with me and got me what I needed and wanted. Tim in service got my backseat vents f More

by DCOOP2X69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

It's great to hear that Tim was able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville! Sean Tompkins Service Manager 608-754-5511

May 23, 2024

As always the service was exceptional. Jeff goes above and beyond to ensure my vehicle and I are taken care of. More

by redberan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your kind words for Jeff and this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville. Sean Tompkins Service Manager 608-754-5511

May 22, 2024

We had a great experience buying our 2014 Ford Ranger from the dealership. Worked with Dale Karolczak who could not have been nicer and did not pressure us into buying any accessories or warranties. One More

by Husa
Recommend Dealer
Yes
Employees Worked With
Dale Karolczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

We are very happy to hear that Dale provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sean Tompkins Service Manager 608-754-5511

May 21, 2024

I trust Gordie for all my purchases and maintenance. I wouldn't go anywhere else. Thanks More

by CONNIE.MARKEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

We are very happy to hear that Gordie provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sean Tompkins Service Manager 608-754-5511

May 21, 2024

Omg such Great Service Linda Batty and her team absolutely Amazing . Big high five to her!!!! Thanks More

by Seven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Batty Service Dept 100% perfessoinal all the way
May 21, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Ford Lincoln of Janesville. Linda and our team appreciate your business and hope to see you again soon! Sean Tompkins Service Manager 608-754-5511

May 21, 2024

Very good. Salesperson did a great job explaining everything I needed to know. And a wonderful job explaining how things worked in the car More

by TAYLORLEE5556
Service Time
Recommend Dealer
Yes
Employees Worked With
Samantha Champion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reilly West
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Sean Tompkins Service Manager 608-754-5511

May 21, 2024

Took over a month for a simple repair. Service writer would change her story at least three times during any conversation. Poor customer service, and insufficient updates for the customer. More

by Dwood14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elisha Lone
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Schmaling
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to leave us review. Unfortunately, we did what we could to work with the warranty company on your after market part- we are sorry it did not meet your expectations. If you need any assistance in the future please call our Service Manager, Sean Tompkins, at 608-754-5511.

May 20, 2024

Service was great, exactly as explained and estimated. Service was friendly, polite, respectful, and helpful . More

by sgleasman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Charlet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Dagenhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Champion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Livingston
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sean Tompkins Service Manager 608-754-5511

May 19, 2024

Myrick is so nice and patient with the new car purchase process and pick up! More

by tygacact.kayla.li
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myrick Hermanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Kayla, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Myrick met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of Janesville, we look forward to having you as one of our valued customers for many more years to come! Sean Tompkins Service Manager 608-754-5511

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