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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
2,559 Reviews

2,559 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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December 14, 2024

Dale K has always been the best sales person! Have purchased MANY vehicles from him. He is Honest & straightforward.. will jump through hoops to make things right for the customer! First experien More

by Julie L
Recommend Dealer
Yes
Employees Worked With
David Schuhmacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you, Julie, for your kind words for Dale and David and this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville. Sean Tompkins Service Manager 608-754-5511

December 13, 2024

We always feel like a valued customer. Dacota is an exceptional customer service rep who always goes the extra mile to ensure quality prompt service. Thank you. More

by DIY.KIMBALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your kind words for Dakota and this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville. Sean Tompkins Service Manager 608-754-5511

December 13, 2024

Dakota is one of better service writers at Gordie Boucher Janesville. I told him what was wrong and it was fixed right. That's why I go to Gordie Boucher. More

by Ranger guy
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Dagenhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Lott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reilly West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Chesebro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

We are very happy to hear that Dakota provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sean Tompkins Service Manager 608-754-5511

December 13, 2024

Great people too work with, very knowledgeable very easy access to the garage. Thank you More

by wiramfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Ford Lincoln of Janesville. We appreciate your business and hope to see you again soon! Sean Tompkins Service Manager 608-754-5511

December 13, 2024

We thought you were a relaxing place and got an awesome truck. Thank you for all the work you have done for us More

by colorado19661
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Derose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of Janesville. Sean Tompkins Service Manager 608-754-5511

December 13, 2024

Excellent customer service, everyone is very kind and helpful! Great attention to detail and care for my vehicle. More

by Tim S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Tim, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sean Tompkins Service Manager 608-754-5511

December 11, 2024

I love the courtesy and that you guys came and picked up my vehicle and dropped it off to me that was very helpful for me More

by MCROWDER44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sean Tompkins Service Manager 608-754-5511

December 10, 2024

Great experience overall. Ron was a great salesman to work with, financing department was seamless, and the service department is top notch. There were a few minor issues that More

by Susie Schuld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Schuhmacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Blum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Gerber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi Susie: Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Sean Tompkins Service Manager 608-754-5511

December 10, 2024

Great experience overall! Everyone was super helpful and friendly. I will gladly recommend anyone I know who is looking for a car to try Boucher of Janesville. Their new facil More

by ROSEGOLDRIV
Recommend Dealer
Yes
Employees Worked With
Reilly West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Vance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville, we look forward to having you as a valued customer for many years to come! Sean Tompkins Service Manager 608-754-5511

December 10, 2024

Greeted by when we arrived. Was very impressed with the new facility and Shell. Sales with Anthony was professional and made us feel very comfortable with what we’re looking at More

by Jnc1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lewis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Schmaling
4.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Zoul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradley Hanthorn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Derose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Gerber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Seichter
Dec 10, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Ford Lincoln of Janesville. We appreciate your business and hope to see you again soon! Sean Tompkins Service Manager 608-754-5511

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