Back

Gordie Boucher Ford Lincoln of West Bend

West Bend, WI

4.7
2,488 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Contact Dealership

3021 W Washington St

West Bend, WI

53095

Directions

By Type

Showing 2,488 reviews

October 11, 2025

My first time at this dealership. Kim was fantastic and made the experience great. Her customer service was extremely appreciated and she explained everything very well. More

by danib1218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2025 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of West Bend. Joe Hohmann Service Manager 262-338-3379

October 10, 2025

Nice, friendly, knowledgeable people. Very helpful which made me very comfortable. Plus a great selection of vehicles. More

by rgzalewski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2025 -

Gordie Boucher Ford Lincoln of West Bend responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Hohmann Service Manager 262-338-3379

October 10, 2025

Boucher Ford West Bend is the only dealership that I choose to service my Ford. Service Advisor John Zieja and Service Manager Joe Hohmann do a great job! More

by Kim D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eugene Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Heim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2025 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Joe Hohmann Service Manager 262-338-3379

October 06, 2025

Sierra Gill is a highly qualified and intelligent Sales employee who can and does answer any and all questions and if she does not have an answer she will go the extra mile to get one for you. The dealersh More

by Dale1957
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sierra Gill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2025 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much for choosing Gordie Boucher Ford Lincoln of West Bend! Please let us know if we can be of any more assistance. Chris Flynn General Sales Manager 262-338-3379

October 04, 2025

Great good deal friendly would buy from here again. Nice clean filling in my fifteen words More

by Danielsjj007
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eugene Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Zarling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2025 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Gordie Boucher Ford Lincoln of West Bend! Chris Flynn General Sales Manager 262-338-3379

October 04, 2025

First time at this dealer and they were trustworthy on their word, good to work with and the process of trading in car with purchase was OK. I hoped to get more for my trade, but like all dealers they wan More

by 4SHELL
Recommend Dealer
Yes
Employees Worked With
Richard Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Zarling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Habash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2025 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of West Bend. Chris Flynn General Sales Manager 262-338-3379

October 03, 2025

We love the friendly staff and service! Always helpful....clean business...Jacob was very helpful and knowledgeable! More

by CHESTERCHEESEDOG50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Sabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Dewey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2025 -

Gordie Boucher Ford Lincoln of West Bend responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend, we look forward to having you as a valued customer for many years to come! Joe Hohmann Service Manager 262-338-3379

October 03, 2025

Been going to GBWB forever. Had always been happy with the service. Unfortunately, my most expensive oil change was this past Wednesday 10/1. Along with the price increase, my c More

by kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No idea who I worked with.
Oct 04, 2025 -

Gordie Boucher Ford Lincoln of West Bend responded

Kathy, thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Joe Hohmann Service Manager 262-338-3379

October 02, 2025

I worked another dealership and got nothing but the run around on some repairs. Goodie Boucher was clear on expectations, honest about repair options, and got it done fast. I can't wait to take my other More

by MikeS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2025 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Ford Lincoln of West Bend. We appreciate your business and hope to see you again soon! Joe Hohmann Service Manager 262-338-3379

September 30, 2025

I'm not much for surveys - BUT , our salesman and finance experience are worth a couple minutes. Ryan Zurakov (sales) and Larry sabel (finance) made the 5 hour drive to get what I wanted WORTH the trip. Rya More

by Lynne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Zurakov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LARRY SABEL - five stars
Sep 30, 2025 -

Gordie Boucher Ford Lincoln of West Bend responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Gordie Boucher Ford Lincoln of West Bend! Chris Flynn General Sales Manager 262-338-3379

1
...