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Gordie Boucher Ford Lincoln of West Bend

West Bend, WI

Overview
Employees
Reviews
Vehicles
4.7
2,592 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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3021 W Washington St

West Bend, WI

53095

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Showing 2,592 reviews

March 09, 2026

Amanda made my purchase very easy. Everyone was very nice. Great communication on everything Would definitely by from them again More

by BCSABEL
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Zieja
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Mar 09, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for highlighting how smooth your Ford purchase was thanks to our team’s friendly service and clear communication. We appreciate your trust and look forward to helping you again. Joe Hohmann Service Manager 262-338-3379

March 09, 2026

We were a little disappointed with the pressure to buy extended warranty from the managers. Jonah was great to work with. The warranty we did get didn't do anything for us when we needed a repair within t More

by HOMESTEAD235
Recommend Dealer
Yes
Employees Worked With
Jonah Nagel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonah Nagel
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Mar 11, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

It has been a pleasure serving you. Thank you again for choosing Gordie Boucher Ford Lincoln of West Bend. We look forward to having you as one of our valued customers for many more years to come! Chris Flynn General Sales Manager 262-338-3379

March 03, 2026

John got us scheduled within a week understanding my son's truck was not recommended for driving. John also was willing to work with me on prices making it possible to do on an older truck. He did a gre More

by Bheinert1
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Zieja
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Mar 03, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much for your excellent review! We are so glad that John had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford Lincoln of West Bend to be a positive one. Please don't hesitate to reach out if you need anything else. Joe Hohmann Service Manager 262-338-3379

March 03, 2026

Sierra was very knowledgeable and a pleasure to work with. Would highly recommend her and the dealership. More

by filo0
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sierra Gill, Sierra Gill
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Mar 04, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

We appreciate you recommending Sierra and our team. It’s great to hear her expertise made the process smooth. Enjoy your new Ford F-150 and safe travels ahead! Chris Flynn General Sales Manager 262-338-3379

February 27, 2026

Good options for dealing with the flat tire Tires installed the day they were delivered to dealership. Good work by technicians Appreciate shuttle service. More

by nbwithone
Recommend Dealer
Yes
Employees Worked With
Nathan
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Feb 27, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Glad the new tires were installed the same day they arrived and that our technicians took great care of your Ford EcoSport. It’s wonderful the shuttle service helped keep you on the move. Thank you for the five-star rating. Joe Hohmann Service Manager 262-338-3379

February 26, 2026

Very frustrated that little help/support was provided. No answers provided to address issues Unresolved problems More

by jllackas
Recommend Dealer
No
Employees Worked With
Jacob Wilson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Wilson
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Mar 02, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Joe Hohmann Service Manager 262-338-3379

February 24, 2026

Attentive, polite, responsive Sorry, I haven't the time to say more. I give Nathan and Boucher 5 stars. Thank you. More

by Mtbreger
Recommend Dealer
Yes
Employees Worked With
Nathan Lisa
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Feb 24, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

We’re glad you found our service team attentive and polite during your recent Lincoln visit. It’s great to know we were responsive to your needs, and we appreciate your five-star rating. Let us know if we can assist you again. Joe Hohmann Service Manager 262-338-3379

February 23, 2026

It was just a lot of scheduling issues and wrong parts ordered. Every time we brought it there, they said it would be done in a day and ended up having to keep it there overnight to get things worked on t More

by sarheld1993
Recommend Dealer
No
Employees Worked With
Monica Dewey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica Dewey
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Feb 23, 2026 -

sarheld1993 responded

It was just a lot of scheduling issues and wrong parts ordered. Every time we brought it there, they said it would be done in a day and ended up having to keep it there overnight to get things worked on the next day. They never put the covers back on after doing the camera work. The wires were exposed when they brought it back to us.

Feb 27, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Joe Hohmann Service Manager 262-338-3379

February 23, 2026

Everyone was very friendly and explained any of our questions or concerns All went great More

by DEBBUCHE
Recommend Dealer
Yes
Employees Worked With
Michael Nuernberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Nuernberg
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Feb 24, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

We’re delighted the team could address all your questions and make your purchase of the used Ford F-150 go smoothly. Thank you for sharing your experience, and we look forward to helping you again. Chris Flynn General Sales Manager 262-338-3379

February 20, 2026

It was amazing I was happy there. The environment was great. It was an overall great dealership More

by Williammckiefer
Recommend Dealer
Yes
Employees Worked With
Wayne Zarling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Zarling
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Feb 20, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for sharing how welcomed you felt during your visit. We’re glad our atmosphere met your expectations. Wayne and our team appreciate your choice of Chevrolet and look forward to your next visit. Chris Flynn General Sales Manager 262-338-3379

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