Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Gordie Boucher Ford Lincoln of West Bend
West Bend, WI
2,410 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,410 reviews
June 17, 2025
Everyone was very friendly. Really helpful and a nice dealership. Will recommend to friends and family. Really helpful and a nice dealership. Will recommend to friends and family. More
by SUENGER
Verified Customer
June 14, 2025
Monica is very personable and polite, which are values I appreciate. She uses empathy and concern for my repair situation. She told me what to expect and asked if I’d like my car washed too. That all counts appreciate. She uses empathy and concern for my repair situation. She told me what to expect and asked if I’d like my car washed too. That all counts in my book. Nice job! More
by Genobuilt
June 10, 2025
I arrived early and was greeted with quick response and service. Less than an hour later, and with my Ford rewards fulfilling my bill, I was on my way. service. Less than an hour later, and with my Ford rewards fulfilling my bill, I was on my way. More
by diamond416
June 09, 2025
It was a good experience. Everyone was very nice and helpful, which is not always the case these days. Dawson was especially helpful! He did a great job explaining the car Everyone was very nice and helpful, which is not always the case these days. Dawson was especially helpful! He did a great job explaining the car features and settings!! I would definitely lease / purchase my next vehicle from him. More
by Bonnie
June 09, 2025
I had originally given a 1 star rating based on poor customer service and the issue with my vehicle was not supported well. Gordie Boucher did fix everything and worked with me on getting it resolved. I customer service and the issue with my vehicle was not supported well. Gordie Boucher did fix everything and worked with me on getting it resolved. I would have given this a 5 star rating since everything is good now but I was the one that still had to call 2 or 3 times to follow up on the situation. I appreciate everything they did getting my vehicle taken care of and hope to have good experiences going forward with them as they are a very capable buisness. More
by Jordan86
June 09, 2025
They were right on time. Theyvwere very pleasant. I got to watch the Brewers while I waited. Theyvwere very pleasant. I got to watch the Brewers while I waited. More
by scottstern
June 09, 2025
Everything went great. Very organized, helpful and friendly. Everything went great. Very organized, helpful and friendly. Explained everything thing Very well. Done efficie Very organized, helpful and friendly. Everything went great. Very organized, helpful and friendly. Explained everything thing Very well. Done efficiently and quickly More
by DPSCHERR1
June 09, 2025
We were happy with our experience. Dawson was very helpful. All the people were friendly and the whole process was quick and easy. Dawson was very helpful. All the people were friendly and the whole process was quick and easy. More
by Holly
June 08, 2025
Great overall experience! car was in for a check engine light and they had the car back same day. Kim was a pleasure to work with! car was in for a check engine light and they had the car back same day. Kim was a pleasure to work with! More
by formula381
Employees Worked With
