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Gordie Boucher Ford Lincoln of West Bend

West Bend, WI

4.7
2,573 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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3021 W Washington St

West Bend, WI

53095

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Showing 2,573 reviews

February 06, 2026

Great customer service! ! Jacob was very professional and attentive Definitely will be back there for my next appointments More

by rislas1978
Recommend Dealer
Yes
Employees Worked With
Jacob Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Wilson
February 05, 2026

Incredible staff. John went the extra mile to make sure things were done right. 5 stars ?? More

by chris.flynn
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Zieja
Feb 06, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

It’s great to hear our service team made such a positive impact. John was glad to go the extra mile to ensure your Lincoln Navigator received the attention it deserved. We look forward to assisting you again.

February 04, 2026

Great experience Good people to work with Very competitive deal. Easy to work with Excellent More

by Kajohnson4340
Recommend Dealer
Yes
Employees Worked With
Richard Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Love
Feb 05, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for choosing a new Ford Explorer and sharing your feedback. We’re glad our team provided friendly, straightforward assistance and a competitive offer that made the process easy.

February 03, 2026

Very curious and understanding They were quick to point out the issue with my car and understand I needed to time to come up with the payment. More

by Ben_vincent68
Recommend Dealer
Yes
Employees Worked With
Nathen
Feb 04, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

It’s wonderful to hear our team was attentive in identifying the issue with your Ford Edge and gave you flexibility on scheduling payment. We’re glad you felt supported throughout the service process. Thank you for your review.

February 03, 2026

Very curious and understanding They were quick to point out the issue with my car and understand I needed to time to come up with the payment. More

by Ben_vincent68
Recommend Dealer
Yes
Employees Worked With
Nathen
Feb 04, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the five-star rating. We’re glad our team was able to pinpoint the issue with your Ford Edge and work with your timeline for payment. Please reach out if there’s anything else we can help you with.

January 30, 2026

It was all great! Jacob was awesome and answered all the questions I had. Plus I give Jacob brownie points because he knows my type of music ?? More

by Luisagarcia555
Recommend Dealer
Yes
Employees Worked With
Jacob Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Wilson
Jan 30, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford Lincoln of West Bend to be a positive one. Please don't hesitate to reach out if you need anything else. Joe Hohmann Service Manager 262-338-3379

January 30, 2026

John is always there to make sure things get done for you. Very helpful and courteous. More

by Kajnkaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford Lincoln of West Bend to be a positive one. Please don't hesitate to reach out if you need anything else. Joe Hohmann Service Manager 262-338-3379

January 30, 2026

It's good Overall I am happy with the service I get at this dealership in west bend More

by CHRIS.JACOBS
Recommend Dealer
Yes
Employees Worked With
Monica Dewey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica Dewey
Jan 30, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Joe Hohmann Service Manager 262-338-3379

January 29, 2026

My concerns were not only listened to but heard and addressed. Joe the service manger was amazing and also the rest of the staff. Couldn’t be more pleased More

by amyneyhard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for choosing Gordie Boucher Ford Lincoln of West Bend. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Joe Hohmann Service Manager 262-338-3379

January 26, 2026

I was very pleased with the way I was treated during and after the process of buying a new car. Great job ?? More

by TMICHEL1355
Recommend Dealer
Yes
Employees Worked With
Ryan Zurakov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Zurakov
Jan 27, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Chris Flynn General Sales Manager 262-338-3379

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