Back

Gordie Boucher Ford Lincoln of West Bend

West Bend, WI

4.7
2,410 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Contact Dealership

3021 W Washington St

West Bend, WI

53095

Directions

By Type

Showing 2,410 reviews

December 09, 2021

The Works service includes a car wash and they specifically asked if I wanted one. I said yes. Later, after they finished, on the drive home - I realized they never washed my car. Not a big deal, More

by Dirty Harry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
Dec 30, 2021 -

Gordie Boucher Ford Lincoln of West Bend responded

We apologize about missing the car wash, but when it comes to service and repairs, we are very diligent about ensuring that what needs to get fixed, gets fixed. We apologize, again, for the miss.

December 08, 2021

Service at the site is superb! No complaints at all. Trying to schedule a service appointment on the website is always a pain. Does not work. Chat is very slow - to the point where I type in "Hell More

by WBSD-ESC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neal Crass, Kayla Bell
Dec 30, 2021 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for the review. We're always trying to get better and we'll use your review as constructive feedback. Thank you.

December 03, 2021

John was a great help on our repairs! Quick service and great communication. Thank you!! More

by DAN.EHLKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you! We appreciate the feedback as well as your business!

December 03, 2021

Gordie Boucher West Bend has been an invaluable asset to my company. From Angie Minor our Service Writer to the new Service Manager Joseph Hohmann and their team of Technicians. On every occasion, they have More

by MARK PERELSHTEIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Hohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Heyse, Barb Sauer
Dec 30, 2021 -

Gordie Boucher Ford Lincoln of West Bend responded

We love to hear that! Thank you!

December 02, 2021

My experience purchasing an automobile From Gordie Boucher was outstanding. The people are friendly, they are knowledgeable, and they answered all of my questions. I would go back. More

by jerryengelhardt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Zarling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zeke Heyse, Kayla Bell, Joe Thomas
Dec 30, 2021 -

Gordie Boucher Ford Lincoln of West Bend responded

Enjoy your new ride! Thanks for the business! :)

December 02, 2021

Angela Thomas was the best Service Advisor I've had....ever! She was polite, friendly, happy, & very competent. She explained everything thoroughly and really seemed like she wanted to help in an More

by SSTEGBAUER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Thomas
Dec 30, 2021 -

Gordie Boucher Ford Lincoln of West Bend responded

That's great feedback! Thank you for your business!

November 30, 2021

Eugene Sanchez was an amazing salesman who went out of his way to find us a vehicle that matched our needs and requirements. More

by MEG
Recommend Dealer
Yes
Employees Worked With
Eugene Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for noticing! We appreciate the business!

November 30, 2021

Joe & Marlee we’re great. Hospitality was great too. Kayla did a great job with closing the transaction but we would have appreciated advanced notice of the additional products she was selling so dilig More

by Washer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Zarling
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marlee Hill , Kayla Bell, Joe Thomas
Dec 30, 2021 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the response. We will review our policy and use your experience as a training tool. We greatly appreciate your business. Thank you.

November 29, 2021

Very fast and courtesy people. I was hour in half early and was done in 45 minutes. More

by KILPATRICK9@msn.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
Dec 30, 2021 -

Gordie Boucher Ford Lincoln of West Bend responded

Awesome to hear! Thanks! :)

November 28, 2021

I had a great experience working with TJ at Gordie Boucher. I definitely recommend to anyone looking to buy a new or used car. More

by maida.wolff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Zarling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zeke Heyse, Kayla Bell, Joe Thomas
Dec 30, 2021 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for the 5-stars! Much appreciated!

...
130
...