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Gordie Boucher Ford Lincoln of West Bend

West Bend, WI

4.7
2,608 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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3021 W Washington St

West Bend, WI

53095

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Showing 2,608 reviews

January 09, 2022

Very friendly and professional staff. Oil change was done quickly. In and out under 45 minutes. Thanks! More

by JDZABSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the 5 star review!

January 08, 2022

Didn’t fix the issue on the noise in roof. Waiting on the parts for babyseat More

by BCFM
Friendliness
Recommend Dealer
No
Employees Worked With
Joseph Hohmann
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the feedback!

January 07, 2022

Staff is always helpful and ready to assist, repairs are timely and they even wash the vehicle. More

by BOTT6478
Recommend Dealer
Yes
Employees Worked With
Barb Sauer
Jan 12, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the 5 star review!

January 07, 2022

Enjoyed meeting people working there Ford has great people working there Service is very good thank you very much Jim r More

by JIMR193
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neal Crass, Angie Heyse, Ken Braun, Barb Sauer
Jan 07, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

We appreciate the review, thank you!

January 06, 2022

truck smells like diesel fuel . guy must havew had some on his cholthes from changing fuel filters . not happy More

by GMICHAELS7
Recommend Dealer
No
Employees Worked With
Angie Heyse
Jan 07, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

We are so disappointed to learn of this situation you have described. We take our clients' comments seriously and want to understand in further detail what exactly went wrong. Please reach out to our Service Manager Joe Hohmann at 262-338-3379 at your earliest convenience so we can begin working towards resolving this matter. We value your business and understand we can always improve so we hope to speak with you soon.

January 05, 2022

Like the online scheduling option. It is a convenient feature. Saves time and telephone tag. More

by RFBOY
Recommend Dealer
Yes
Employees Worked With
Angie Heyse, Barb Sauer
Jan 07, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for the review!

January 04, 2022

An overall great buying experience. Knowledgeable, friendly and courteous sales staff including management. Genuine interest in my needs More

by ROB_ROBERTS1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Heim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Greenhalgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neal Crass, Kayla Bell
Jan 07, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for the review!

January 03, 2022

Worst buy out experience. When questioned they never returned phone calls. Had to physically gothere. More

by Miskop
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Flynn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Zarling
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi Miskop- could you provide us with a name and phone number so we can resolve this issue? We look forward to hearing from you.

Jan 12, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for taking the time to leave us feedback. We have been trying to get contact information from you with no luck. Please reach out to our General Manager, Chris Flynn, at 262-338-3379. We look forward to hearing from you.

December 31, 2021

My son and I dropped our truck off for the wheel "death" wobble and were told initially that it would be a day or two or after the weekend, depending on parts availability. I can only say "EXCEPTIONAL SERV More

by MIKE@PACKERLAND.NET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barb Sauer
Jan 12, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the 5 star revew!

December 30, 2021

Work was done correctly and on time with a friendly smile from all the people I interacted with. More

by BDLUBNOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barb Sauer
Jan 12, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for taking the time to leave us a review!

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