Gordie Boucher Ford Lincoln of West Bend

Very good salesman Richard love and Keith Hopkins went out of their way to get my daughter and I a dependable automobile. We are very pleased as we went to several dealers in the area but came back to Gor out of their way to get my daughter and I a dependable automobile. We are very pleased as we went to several dealers in the area but came back to Gordie Boucher to make our purchase. More

UP-Set Customer I have been using Boucher for my F150 Fords since 2016. I have had Recalls and Normal Service Done here for years. It always takes over a hour for I have been using Boucher for my F150 Fords since 2016. I have had Recalls and Normal Service Done here for years. It always takes over a hour for normal Service. This time I called and made a appointment for 9:00AM, I had a Doctors appointment at 1:00PM in Waukesha with my Urologist! I had your Coupon for the Works for $44.95, I wanted to up grade to full Synthetic Mobil 1, I told her when I called and when I checked in. I also had 2 Recalls that needed to be done! I got there at 8:45 AM. had to wait for a Rep for 10:00 Minuets. I told her what I was here for and told her I had the coupon for the works $44.95, she said there would be and extra charge because I wanted the Mobil 1, I understand that. Said it would be about 2 Hours, I will be in the waiting area! After some time the service man comes to me and says they didn't find the Key for my lock nuts on my wheels. I had no Idea where it was and was never asked for it before. So he says they can not rotate my tires or check the brakes. AT 11:55 AM I see my Truck pulled up for delivery. i wait and wait, at 12:15 PM I go talk to a rep and she says they are probably waiting for the paper work! At 12:30 My Rep comes and says my Truck is ready and here is your Bill.$78.92, I said haw can it be this much, she tries to explain but makes no sense at all, I am now going to be late for my Appointment with my Urologist. I pay and leave! I am not a Happy Customer! I didn't get everything done and I was over charged for the services they did. The free Car Wash is Great if you don't let it sit in the Sun for almost 1/2 hour so all the water spots can set in real good. Daniel Bracey More

Helpful, easy to work with, listened to what we were looking for and were helpful to find it. We had things we wanted added to the vehicle. They made sure the items were added before we picked it up. Wo looking for and were helpful to find it. We had things we wanted added to the vehicle. They made sure the items were added before we picked it up. Wonderful experience! More

New Escort Scott went out of his way to locate and deliver the Escort SE I wanted in the red color I wanted. Erik helped getting the finances in order. Scott went out of his way to locate and deliver the Escort SE I wanted in the red color I wanted. Erik helped getting the finances in order. More

Service was good. Did my deal from overseas so it was all done through email. Felt the price could have been lower if I was dealing with them face to face. Either way, I got the car I love!! done through email. Felt the price could have been lower if I was dealing with them face to face. Either way, I got the car I love!! More

Service and some recalls They have always done a top notch job. My vehicles come back repaired, and Clean. This was a recall visit, Neal was straight forward, told me he neede They have always done a top notch job. My vehicles come back repaired, and Clean. This was a recall visit, Neal was straight forward, told me he needed to order a couple things first to make sure they could complete the service. Which is far better than being surprised, or having to reschedule. I normally drop my own vehicle off, but this time I was not able. Courtesy Car and personal pick up my vehicles, kept me informed. No problems. More

New Truck No service done, but we purchased a new truck, a Ford F150. Very happy with the process. Good price, and friendly staff. I would come back again. No service done, but we purchased a new truck, a Ford F150. Very happy with the process. Good price, and friendly staff. I would come back again. More

got tire patched good service Barb was great dirk was great everything was great. I will be back again. I will send all my friends here. thanks a lot. good service Barb was great dirk was great everything was great. I will be back again. I will send all my friends here. thanks a lot. More

Teamwork Quick, easy and pleasant experience. I enjoyed the way all the employees worked together to make my wife and myself feel at ease. Clean and safe . Quick, easy and pleasant experience. I enjoyed the way all the employees worked together to make my wife and myself feel at ease. Clean and safe . More

Dan the Man! Dan Powell was a great help in assisting us with buying a new car from Gordie Boucher Ford West Bend. We were looking at used or 2019's, but Dan conv Dan Powell was a great help in assisting us with buying a new car from Gordie Boucher Ford West Bend. We were looking at used or 2019's, but Dan convinced us to go with a 2020. More