Gordie Boucher Ford Lincoln of West Bend

As always, good service, friendly staff and clean areas to wait in. I felt there were enough small areas that people could be in during this covid time that made you feel like you weren’t too close to othe to wait in. I felt there were enough small areas that people could be in during this covid time that made you feel like you weren’t too close to other people. More

They made the whole experience of buying our 2nd vehicle from them a very quick and easy process. They even offered us the best trade in value for our used truck that we could find. from them a very quick and easy process. They even offered us the best trade in value for our used truck that we could find. More

A very positive experience I needed a new vehicle and was impressed with the ford dealership website. When I called and told them my old car was in bobs auto shop and I needed a I needed a new vehicle and was impressed with the ford dealership website. When I called and told them my old car was in bobs auto shop and I needed a ride, Scott Feller came and picked me up in the car I saw online. Scott listened to what I wanted in a car and showed me a 2019 echo sport that I ended up purchasing that day as I fell in love with it's size, shape and features. I went with Ford's financing with zero interest for 84 months and drove off that day in my dream car. I am very happy with all the staff who made the car buying experience an easy process. A big thank you to all at Gordie Boucher dealership. More

Warranty repair Scheduled appointment online went well hope to do business there again. Barbara Sauer did a wonderful job making me feel comfortable that my vehicle w Scheduled appointment online went well hope to do business there again. Barbara Sauer did a wonderful job making me feel comfortable that my vehicle was clean and sanitized to prevent any possibility of covid19...Great Job Barb! More

Fast Service My car had an oil leak and Boucher ordered the parts, repaired the leak, and completed the job in the time frame stated. They took extra precautions t My car had an oil leak and Boucher ordered the parts, repaired the leak, and completed the job in the time frame stated. They took extra precautions to sanitize the car because of COVID-19. More

oil change/inspection Nice ,friendly customer service done in a timely manner. I will definitely return in the future.. They took extra precautions with the virus that has Nice ,friendly customer service done in a timely manner. I will definitely return in the future.. They took extra precautions with the virus that has hit us. Thank you. More

Everyone was very nice to me. Nick did a beautiful job on paint stripping my SUV! And Scott was helpful in showing me the Navigator and the Expedition. Eric was very efficient with the paperwork. There were paint stripping my SUV! And Scott was helpful in showing me the Navigator and the Expedition. Eric was very efficient with the paperwork. There were only a few minor hiccups that needed to be corrected before I drove the truck off the lot. The 3 things that needed to be corrected was: 1. The back left tire well cover had a gap. And I would like that replaced correctly. 2. Scott typed in the computer our address incorrectly and when he read it back I told him that it was incorrect and told him the correct address but when I went to sign the papers every page that listed our address was incorrect. It caused problems when they sent the papers up to my husband by mail. As well as getting the title and registration done with the right address. 3. After I signed the papers Eric forgot to give me the jump drive so I had to come back in to pick it up with this Covid-19 going around. More

Service The service of the vehicle was good, but they never leave the displays and settings where they found them. They should also recycle there own plastic. The service of the vehicle was good, but they never leave the displays and settings where they found them. They should also recycle there own plastic. More

Busy place not as much for social distance. It was very accommodating did complete transaction outside. Got a little closer than i wanted but did get the truck i wanted. Thanks to the Boucher te It was very accommodating did complete transaction outside. Got a little closer than i wanted but did get the truck i wanted. Thanks to the Boucher team. More

oil change and transmission flush and fluid exchange Great customer service friendly and accommodating staff. Also big on keeping customers safe with disinfecting/cleaning every vehicle during a pandemi Great customer service friendly and accommodating staff. Also big on keeping customers safe with disinfecting/cleaning every vehicle during a pandemic. Reasonably priced and quality service. More