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Gordie Boucher Ford Lincoln of West Bend
West Bend, WI
2,412 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,412 reviews
January 22, 2020
Service Department try’s to address everyone issues with a personal approach Well done.January 20, 2020 will continue to use Dealers for future service a personal approach Well done.January 20, 2020 will continue to use Dealers for future service More
by KMRUESCH
Verified CustomerEmployees Worked With
Service
January 22, 2020
As usual, great service I’m very pleased to use Boucher’s service department. It’s always a pleasure to come there, because they are very welcoming, especially with coffee, I’m very pleased to use Boucher’s service department. It’s always a pleasure to come there, because they are very welcoming, especially with coffee, rolls, etc. More
by bobalty
Employees Worked With
Scott Feller
January 22, 2020
Very easy appointment. Shuttle service was great. The oil change, tire rotation, alignment and recall service all were great. I would recommend Gordie Boucher to family and friends. Answered all my question change, tire rotation, alignment and recall service all were great. I would recommend Gordie Boucher to family and friends. Answered all my questions More
by BIERSACC
Employees Worked With
Service department – Neil
January 22, 2020
Our experience is always the best at Gordie Boucher in West Bend! We always leave very satisfied with the vehicles we lease or purchase. They always go above and beyond. West Bend! We always leave very satisfied with the vehicles we lease or purchase. They always go above and beyond. More
by justin
Employees Worked With
January 22, 2020
Great Place We have been doing business with this dealership before it was owned by Gordie Boucher and continue to go there because of the employees in Sales, Fin We have been doing business with this dealership before it was owned by Gordie Boucher and continue to go there because of the employees in Sales, Finance, and the General Manager. As long as they stay there, we will continue our business with them. More
by Lincoln Owner
Employees Worked With
Other Employees :
Rebecca Flynn, Stephanie Turner
January 22, 2020
The whole experience from start to finish was most enjoyable. The sales staff and everyone there are always super pleasant and helpful. I would recommend this dealership to anyone and I have already. enjoyable. The sales staff and everyone there are always super pleasant and helpful. I would recommend this dealership to anyone and I have already. More
by PKARALEWITZ1
January 21, 2020
I went in for an oil change and tire rotation. Kim Gonzales took care of me and truly went above and beyond. It was amazing to receive such wonderful care. I have had bad luck with this location in th Gonzales took care of me and truly went above and beyond. It was amazing to receive such wonderful care. I have had bad luck with this location in the past when it comes to communication but Kim truly outshines the rest of the staff there. She was interested in her customers engaged well with me every step of the way. And she even went out of her way to clean up an issue I had with the sales department. Excellent customer care!! More
by JPALUCHNIAK
Employees Worked With
Kim Gonzales
January 21, 2020
Ordered a 2020 f150 , truck came in and everything was correct , Eugene S. And Dave B. Are the best in the BiZ ! Love my new f150 ! correct , Eugene S. And Dave B. Are the best in the BiZ ! Love my new f150 ! More
by Jeremy
January 21, 2020
Very good Never had a problem, always professional very nice people.i can always come in or call for help which is very nice to do. Thanks Never had a problem, always professional very nice people.i can always come in or call for help which is very nice to do. Thanks More
by WILLIEM1978
January 20, 2020
Price is right for parts and labor BUT... They do a good job making repairs and feel that they are very upfront and honest. BUT.. I do not like the fact that every time you have a problem tha They do a good job making repairs and feel that they are very upfront and honest. BUT.. I do not like the fact that every time you have a problem that there is a diagnostic fee especially when you are telling them what is wrong. The price should be for labor and repair without a diagnostic fee if you know the problem. If your car is under warranty, this is a great place to go. If it is not, you might be able to save some money elsewhere if you know what is wrong. More
by Jim Ingman
Employees Worked With
Kim Gonzales
