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Gordie Boucher Ford Lincoln of West Bend - Service Center

West Bend, WI

4.7
1,387 Reviews
Call Service Center (262) 346-9894

1,387 Reviews of Gordie Boucher Ford Lincoln of West Bend - Service Center

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October 11, 2023

Very satisfied with work completed on my Ford Edge. Quality of work and pricing was as expected. More

by LMCCORMACK0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi there, we strive to make sure you have an amazing experience at our dealership. Your satisfaction is important to us! If you're ever in need of more help, please let us know!

October 10, 2023

The service department at this dealership is amazing – they go above and beyond and truly care about their customers and vehicle needs. And a shoutout to John Zieja — he is top notch! More

by EmJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi there, we're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 08, 2023

It was one of the best car purchasing experiences I have ever had, Joey is truly one of a kind. He listened to what I wanted and came through for me. Can't thank him enough. More

by nanapat1256
Service Time
Recommend Dealer
Yes
Employees Worked With
Joey Brasted, Moriah Parrish
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Nov 03, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if we can ever help you in the future.

October 03, 2023

They don’t seem interested in solving a problem I have with the car with when you open the door occasionally I have to start it fast or the horn starts beeping. They told me after my 36,000 miles it was a More

by JLAKESHORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barb Sauer
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Nov 03, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi there, we would like the opportunity to address your concerns. Please reach out to our Service Manager, Joe Hohmann, at 262-338-3379 so that we can make this right.

September 30, 2023

The best salesman is Richard Love. He is quick and always finds us a beautiful vehicle. We will Always be a return customer as long as he is there. More

by RGORDON8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 28, 2023

Monica was super helpful and responsive when I brought our vehicle in for maintenance. She provided updates on recommended repairs and maintenance as well as pricing. She was also helpful when I picked up More

by Cathryn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica
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September 28, 2023

Justin Kohler in Servicw was outstanding. Was straight forward, honest and kept me updated on status. More

by Bobceg
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Kohler
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September 27, 2023

Gordie Boucher is the best place to buy a new vehicle. Everyone was so helpful and knowledgeable about any questions I might have. More

by SHAVERCARMEN
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Amanda Lewis, Zeke Heyse
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September 23, 2023

Friendly & great service Attend to all your needs as well as they know their job More

by THUMPERMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared I think was his name
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September 23, 2023

Needs to train their mechanics to be more thorough with the work they perform and look for things that can be fixed while the vehicle is there More

by Shane.ride
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I didn’t work with any of the people listed
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