Gordie Boucher Ford Lincoln of West Bend - Service Center

Coffee in waiting room could be better but people are freindly and helpful and the video sent to my phone with the techs findings and report was very cool. freindly and helpful and the video sent to my phone with the techs findings and report was very cool. More

All the employees at this dealership friendly and very helpful! It’s not our first purchase there and won’t be our last. helpful! It’s not our first purchase there and won’t be our last. More

Jacob Wilson is the best and deserves a raise! He’s informative, thorough, and always helps me out to the best of his ability. He’s informative, thorough, and always helps me out to the best of his ability. More

Everyone was very nice. I had to wait a while for a ride home, but that's o.k. I really appreciate the fact that you were able to drop my car off at home for ne. And thank y I had to wait a while for a ride home, but that's o.k. I really appreciate the fact that you were able to drop my car off at home for ne. And thank you for the complimentary car wash. Overall a great experience. More

I had new tires put on and an alignment for my vehicle. My service advisor Angie , took care of my paperwork, warranty, rewards program and made my appointment nicely handled. My service advisor Angie , took care of my paperwork, warranty, rewards program and made my appointment nicely handled. More

The staff is courteous and professional. They described the work to be done and presented a quote that was accurate. The final charges matched description of the work. They returned the vehi They described the work to be done and presented a quote that was accurate. The final charges matched description of the work. They returned the vehicle clean and washed. More

Got an oil change and my oil cap was left off. Free engine detail after the fact and very apologetic of it happening. After getting my brakes and rotors replaced, I get an email a week later sayi Free engine detail after the fact and very apologetic of it happening. After getting my brakes and rotors replaced, I get an email a week later saying "Brake linings require immediate replacement.". There was no mention of this while I was there. Happy with the work that was done, not happy with the communication aspect after the fact. Makes it hard to be a returning customer. More

Simple repair and done in no time. Great work and will be back for service if needed. Great work and will be back for service if needed. More

John is awesome! Great service, honest and timely. The loaners are great as well for those lengthy repairs. Thank you! Great service, honest and timely. The loaners are great as well for those lengthy repairs. Thank you! More

Very nice to know there is a special department that works on superduty trucks. Took very good care of my low mileage superduty. When you drive into the service department. Everyone is so professional a works on superduty trucks. Took very good care of my low mileage superduty. When you drive into the service department. Everyone is so professional and they protected steering wheel,seat and floor. Well done. More