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Gordie Boucher Ford Lincoln of West Bend - Service Center

West Bend, WI

4.7
1,415 Reviews
Call Service Center (262) 346-9894

1,415 Reviews of Gordie Boucher Ford Lincoln of West Bend - Service Center

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September 01, 2023

I cant say I love West Bend Gordie Bouche enough. Sales and service second to none. Thank you Angie ,Dave and Eugene. More

by Kenkraus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Heim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Zarling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Can't ever forget Eugene !!!! Best salesman ever, Rebecca Flynn, Angie Heyse, Barb Sauer
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Sep 01, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 31, 2023

Friendly service, explained everything very well. Did the works package, free wash and done in less than an hour. More

by GIBDER50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 01, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 30, 2023

Purchased my vehicle through Gordie and I get all my maintenance done there. Their customer service is exceptional! More

by stauer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for sharing about your experience with Gordie Boucher Ford Lincoln of West Bend. We appreciate your business and hope to see you again soon!

August 30, 2023

The staff was pleasant and efficient. Accommodating space to do work while I waited for the servicing. More

by Lori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Hohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2023 -

Lori responded

The most positive experience I have ever had at a car dealership- prompt, pleasant and knowledgeable. Highly recommend this dealership. Thank you for your accommodating service with a smile.

Aug 30, 2023 -

Lori responded

Thank you. Was not planning to stay but seeing the business center and great space- found the wait to be very pleasant.

Aug 31, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much for your kind words, Lori, and for taking the time to leave us this wonderful feedback!

August 30, 2023

WOULD NOT RECOMMEND THIS DEALERSHIP TO ANYONE. PURCHASED USED TRUCK AND WHEN IT WAS DELIVERED IT HAS RUST ON TAILGATE - HAD BEEN IN COMMUNICATION WITH SALESPERSON AND ADVISED THEM TO REPORT A More

by DYOUNT
Recommend Dealer
No
Employees Worked With
Nicholas Greenhalgh
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 02, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Chris Flynn, General Manager 262-338-3379

August 29, 2023

Very friendly and got the job done when they said they were going to get it done More

by Kurtl_s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
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Aug 30, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you, Kurt! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend.

August 27, 2023

Excellent service; very attentive; everyone friendly We enjoyed our time with the sales & financial team More

by DJSTROIK3
Recommend Dealer
Yes
Employees Worked With
Eugene Sanchez
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Aug 28, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for choosing Gordie Boucher Ford Lincoln of West Bend. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 21, 2023

Great service! Would highly recommend this dealership and their service crew. Their attention to detail and feedback was much appreciated. Two thumbs UP👍👍 More

by DTPILOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 21, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend!

August 20, 2023

John got me on time and service was great. Thanks for the advance notice for additional items to get serviced at the next oil change, appreciate that. More

by cjlahtida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 21, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 17, 2023

When my car was acting up they took care of that and also some unforseen issues. Thanks More

by DAVID.BLAZEKOVIC48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Hohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 18, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you, David! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend.

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