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Gordie Boucher Ford Lincoln of West Bend - Service Center

West Bend, WI

4.7
1,374 Reviews

1,374 Reviews of Gordie Boucher Ford Lincoln of West Bend - Service Center

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June 16, 2022

Very friendly people but inconsistent customer service ie 2.5 hours for the works package. More

by MARK.AMORGENROTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Cherry
June 16, 2022

Best Ford Dealership in WI. Always helpful, fair prices and extremely courteous. Alway enjoy working with Chris and his team. More

by leewoelbing
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Heim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Zarling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca Flynn, Angie Heyse, Barb Sauer
June 15, 2022

Barb was great. My truck didn't get finished getting diagnosed until after parts dept was closed, so she made sure a follow up along with approval from Fidelity and More

by JASON_OHM
Customer Service
Recommend Dealer
Yes
Employees Worked With
Chris Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Heyse, Barb Sauer
June 14, 2022

Had the usual works performed on my f 150. it works for me and my truck with 187K mikes. Ford tough and for me long lasting. More

by smallgasengine65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2022

Monica was my service center rep. She handled my appointment seamlessly. When I arrived she met me and had my vehicle off to get everything that I was scheduled for. I even had a comp More

by DCHAMMEN46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica
June 09, 2022

Great service. they had a recall fixed same day I dropped my truck off. Although I wouldn’t recommend waiting for any services here unless your schedule is open, I’ More

by Cheyenne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All the Parts Guys I’ve met are great too!, Angie Heyse, Kayla Bell
June 08, 2022

Everyone was friendly , great communication , prompt, great job on detailing my vehicle, great job on everything More

by BJRIVERBACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barb Sauer
Jun 08, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the 5 stars!

June 08, 2022

Service experience was great. They are responsive and make sure that they go above and beyond to care for your vehicle. More

by pjpattonii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
Jun 08, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for taking the time to leave us a review!

June 07, 2022

I was late to my appointment because of work. But they still did the oil change. & did injector cleaning. Kept me up to date on progress of work. I got to use my reward points. More

by MARYMUELLER426
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2022

Excellent service over the last 20 years, even with numerous staffing changes. This is my preferred dealership. More

by ANNPARRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barb Sauer
Jun 08, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much for this awesome review!

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