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Gordie Boucher Ford Lincoln of West Bend - Service Center

West Bend, WI

4.7
1,349 Reviews

1,349 Reviews of Gordie Boucher Ford Lincoln of West Bend - Service Center

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October 18, 2021

Prompt friendly service. Service was able to change my appointment from an all day technical check up to a wait for maintenance only. Thanks More

by dakempf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barb Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2021

Work was done in a complete and prompt time. I am very pleased with the work. More

by mtnviewzlicke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barb Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Braun
October 15, 2021

Good service! Was told would be a month till my part would come n came almost week n half later. More

by Dzieja022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2021

The service was great and the service advisor did an excellent job by telling me what needed to be done upcoming regarding my vehicle. More

by SDAVIS737
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2021

Great service and friendly. Always bring our Mustang here for service.. will continue to use for service and sales when needed More

by OREILLYJ59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
October 10, 2021

Price went up. Grease on the driver's seat when I picked my truck up. More

by DEBBBURNS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Braun
October 09, 2021

Quick and friendly service. Happy to take my Lincoln back for future services. Very thorough More

by Cassie91390
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan
October 08, 2021

Happy with checking in but the problem that we brought it in for was not fixed. If they would have test driven it before and after they would have realized the noise was still present. Not happy it will be c More

by davidnb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Barb Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2021 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for taking the time to share such a detailed review about your recent experience with us. We are disheartened to hear that so many aspects of your visit were disappointing. We would like to take the opportunity to speak with you further to discuss your visit in depth. Please call us at 262-338-3379 to discuss this matter further.

October 01, 2021

This dealership has the worst communication between its service department its ridiculous. No talks to each other and they waste their customers time. More

by ashley_fechter
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
John Zieja
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2021

Excellent and fast service for all of our vehicles. Love this place! Keep up the great work! More

by PESTPATROL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barb Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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