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Gordie Boucher Ford of Kenosha

Kenosha, WI

Overview
Employees
Reviews
Vehicles
4.7
2,440 Reviews
At Gordie Boucher Ford, customer satisfaction is our top priority. Our dealership is consistently recognized for our exceptional service, honest sales, and a hassle-free car-buying experience. Whether you're shopping for a new Ford, a reliable used vehicle, or need trusted Ford service and repairs, our experienced team is here to help. We’re committed to providing accurate, up-to-date information on all our Ford cars, trucks, and SUVs, both online and in-store. That’s why so many customers searching for the best Ford dealer near me or top-reviewed Ford dealership in Wisconsin choose Gordie Boucher Ford. Have a question or need more details? Contact us today—our friendly staff is ready to assist you quickly and professionally. We look forward to welcoming you to the Boucher family!
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7820 120th Ave

Kenosha, WI

53142

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Showing 2,440 reviews

May 25, 2026

Very pleased to have them work on my Ford. They have been excellent repair and other services for me in the last year More

by Tstewart5656
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2026 -

Gordie Boucher Ford of Kenosha responded

Thank you for trusting us with your Ford Edge over the past year. We’re glad our repairs and services have met your expectations and look forward to assisting you again. Sal Pappalardo General Sales Manager 262-697-0700

May 24, 2026

AJ, Stephanie, and Rebecca were all wonderful. AJ had my car picked up for service and brought back same day. Despite having a Honda, AJ went above and beyond to help me with my oil change & tire More

by Bri C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Leone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aj Jarero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adlai Jarero & Stephanie!
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May 25, 2026 -

Gordie Boucher Ford of Kenosha responded

Thank you for the amazing review, Bri! We’re thrilled to hear AJ, Stephanie, and Rebecca provided such a professional and convenient experience for you. Our pickup & delivery service is designed to make vehicle maintenance as easy and stress-free as possible, and it’s great to hear AJ went above and beyond to help with your Honda’s oil change and tire rotation as well. At Gordie Boucher Ford of Kenosha, we’re committed to delivering exceptional customer service for every vehicle and every customer. We truly appreciate your recommendation and support! Sal Pappalardo General Manager

May 23, 2026

Brianna gave amazing customer service. She listened to my concerns Brianna made me feel heard my concerns were valid More

by Dodgersfan1986
Recommend Dealer
Yes
Employees Worked With
Brianna Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna Williams
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May 23, 2026 -

Dodgersfan1986 responded

Tristan and Brianna were the only ones who heard me out when I was upset about how my car came back to my possession after the driver dropped off my car.

May 23, 2026

Friendly, kind, respectful and informative A little more. Just ten words more. Three more words. More

by Cfrankwitts
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Yager
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May 25, 2026 -

Gordie Boucher Ford of Kenosha responded

Thank you for the great review! We’re happy to hear Michael Yager provided a friendly, kind, respectful, and informative experience during your visit. At Gordie Boucher Ford of Kenosha, we believe great customer service starts with honest communication and making every customer feel comfortable throughout the entire process. We truly appreciate your support and look forward to helping you again in the future! Sal Pappalardo General Manager

May 22, 2026

I would never had thought buying a new vehicle could be so enjoyable. I felt comfortable and in capable hands. Buying my first vehicle was an intimidating experience. I left feeling like I was appreciated More

by BRANDONBARKERTECH
Recommend Dealer
Yes
Employees Worked With
Belal Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Belal Barakat
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May 25, 2026 -

Gordie Boucher Ford of Kenosha responded

Thank you for the wonderful review! We’re honored to have been part of your first vehicle purchase and are so happy to hear the experience was enjoyable, comfortable, and stress-free for you. At Gordie Boucher Ford of Kenosha, we work hard to create a welcoming environment where every customer feels appreciated, valued, and confident throughout the buying process. Congratulations on your new vehicle, and thank you for trusting our team with such an important milestone! Sal Pappalardo General Manager

May 21, 2026

As always Gordie Boucher Ford did an excellent job pointed out things that needed to be fixed and could wait. Excellent service are always Mike in service is awesome More

by Yodajim1977a
Recommend Dealer
Yes
Employees Worked With
Brianna Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna Williams
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May 25, 2026 -

Gordie Boucher Ford of Kenosha responded

Thank you for the great review! We’re happy to hear Brianna, Mike, and our team at Gordie Boucher Ford of Kenosha continue to provide the honest and professional service you expect. Keeping customers informed about what needs immediate attention and what can safely wait is an important part of building trust and delivering a transparent service experience. We truly appreciate your continued support and thank you for recognizing Mike and our service team for their excellent work! Sal Pappalardo General Manager

May 21, 2026

All remote, but they worked out delivery. He shot videos of the car and made sure it was all clean and good to go. Awesome communication. A pleasure to work with More

by STEVE.KAQUATOSH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Leone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terryn Clemmensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2026 -

Gordie Boucher Ford of Kenosha responded

Thank you for the 5-star review, Steve! We’re thrilled to hear Terryn provided such a smooth and convenient remote buying experience for you. Great communication, personalized videos, and making sure your vehicle was fully cleaned and ready to go are all things our team at Gordie Boucher Ford of Kenosha takes pride in. We truly appreciate your trust in our dealership and are glad we could make the entire delivery process easy and enjoyable. Thank you again for your support and welcome to the Boucher Family! Sal Pappalardo General Manager

May 21, 2026

Easy Making the appointment, the car pick up and delivery service was very easy. I appreciate Matt keeping me updated and discussing other possible issues. More

by CATHERINESELIGA
Recommend Dealer
Yes
Employees Worked With
Brianna Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna Williams
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May 25, 2026 -

Gordie Boucher Ford of Kenosha responded

Thank you for the 5-star review, Catherine! We’re happy to hear Brianna, Matt, and our team made the entire process easy and convenient for you. From scheduling your appointment to our pickup & delivery service, we strive to make vehicle service as simple and stress-free as possible at Gordie Boucher Ford of Kenosha. We also appreciate you recognizing Matt’s communication and commitment to keeping you updated throughout your visit. Thank you again for your support, and we look forward to helping you with your future service needs! Sal Pappalardo General Manager

May 20, 2026

Its great having the valet service! They do great work, let you know what they will be doing on your vehicle and call your when it's done The valet drivers are very courteous and on tim More

by HAWK93
Recommend Dealer
Yes
Employees Worked With
Belal Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Belal Barakat
Report | Print
May 25, 2026 -

Gordie Boucher Ford of Kenosha responded

Thank you for the 5-star review! We’re so glad you’ve enjoyed our valet and pickup & delivery service experience. Providing convenient service, clear communication, and quality work is something our team at Gordie Boucher Ford of Kenosha takes great pride in. It’s wonderful to hear our valet drivers were courteous and on time while keeping the process easy and stress-free for you. We truly appreciate your support and look forward to helping you again in the future! Sal Pappalardo General Manager

May 20, 2026

You work hard at being barely average in service and value. Seems the goal is to be just good enough More

by jvhodshire
Recommend Dealer
No
Employees Worked With
Bradford Titone
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradford Titone
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May 25, 2026 -

Gordie Boucher Ford of Kenosha responded

Thank you for the feedback, Bradford. I’m sorry to hear your experience left you feeling this way, as that is certainly not the standard we strive for at Gordie Boucher Ford of Kenosha. We work hard to provide professional service, strong value, and an experience that exceeds expectations, so I appreciate you taking the time to share your honest perspective. Feedback like this helps us continue improving both our processes and customer experience. If you’re willing, I’d appreciate the opportunity to learn more about your visit and see if there’s anything we can do to improve your experience moving forward. Please feel free to reach out to me directly at your earliest convenience at sal.pappalardo@boucher.com. Sal Pappalardo General Manager 262-697-0700

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