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Gordie Boucher Ford of Kenosha

Kenosha, WI

4.6
1,961 Reviews
At Gordie Boucher Ford, customer satisfaction is our top priority. Our dealership is consistently recognized for our exceptional service, honest sales, and a hassle-free car-buying experience. Whether you're shopping for a new Ford, a reliable used vehicle, or need trusted Ford service and repairs, our experienced team is here to help. We’re committed to providing accurate, up-to-date information on all our Ford cars, trucks, and SUVs, both online and in-store. That’s why so many customers searching for the best Ford dealer near me or top-reviewed Ford dealership in Wisconsin choose Gordie Boucher Ford. Have a question or need more details? Contact us today—our friendly staff is ready to assist you quickly and professionally. We look forward to welcoming you to the Boucher family!
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7820 120th Ave

Kenosha, WI

53142

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Showing 1,961 reviews

June 21, 2025

Much better than others I would recommend to any of my family or friends Good bye More

by FRANK.DECKER
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Yager
June 20, 2025

Great dealership, great people, outstanding customer service. Sales, and service are very knowledgeable, and courteous. More

by TMCOLEMAN43
Recommend Dealer
Yes
Employees Worked With
Jurnee Yohe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford of Kenosha to be a positive one. Please don't hesitate to reach out if you need anything else. Belal Barakat Service Manager 262-697-0700

June 20, 2025

Jessica spends the time listening to my issues which in return gets the repairs completed during the first visit. More

by B J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Beesley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barb Derose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Burges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford of Kenosha. Belal Barakat Service Manager 262-697-0700

June 19, 2025

She is a great woman. I ask her to do many things and she understood, even she did my asking. More

by Corlene Bartels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barb Derose
3.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Eckman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Gordie Boucher Ford of Kenosha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford of Kenosha! Belal Barakat Service Manager 262-697-0700

June 19, 2025

The team at Gordie Boucher Ford of Kenosha is professional, gracious and extremely dedicated to the customer. Our Sales rep Terryn was very helpful and went above and beyond to make sure the who More

by jessnelson77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terryn Clemmensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for the outstanding review! We’re truly honored by your thoughtful words and thrilled to hear that your experience with Terryn and the team at Gordie Boucher Ford of Kenosha was nothing short of exceptional. Terryn’s dedication to clear communication, personalized service, and genuine customer care reflects the high standards we hold ourselves to every day. It’s rewarding to know that the entire process—from vehicle details to follow-ups—was seamless and exceeded your expectations. We appreciate your recommendation and look forward to being here for all your future automotive needs. Enjoy your new truck! Sal Pappalardo General Manager

June 19, 2025

When trying to follow up on a service that they say you needed, no one returns your call. But a week after of trying, you get an email about something else that they never told you about that needs to get More

by Cg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Belal Barakat
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2025

I brought my 2012 Ford Focus there after it broke down . I was told there was a recall and There was .Ford paid for one of the issues. But I have to say the ppl at Gordie Boucher were awesome . I definitely More

by kisner.Kimberly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Beesley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Eckman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The man who worked on my car I’d give 5 stars to but not sure his name
Jun 19, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for the great review! We're glad we could assist you with your 2012 Ford Focus and that the recall issue was addressed—it's always a relief when part of the repair is covered by Ford. Most of all, we're thrilled to hear that our team at Gordie Boucher Ford of Kenosha made a positive impression during a stressful situation. Thank you for the recommendation—it truly means a lot. We're here whenever you need us! Sal Pappalardo General Manager

June 18, 2025

Always easy to schedule and always do a great job I would go back again More

by JJAMES18
Recommend Dealer
Yes
Employees Worked With
Karen Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen Cooper
Jun 18, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for the great review! We're happy to hear that scheduling is always easy and that our team consistently does a great job. At Gordie Boucher Ford of Kenosha, we’re committed to making every service visit smooth and stress-free. We truly appreciate your loyalty and look forward to seeing you again! Sal Pappalardo General Manager

June 18, 2025

It was horrible. Simple O2 sensor replace took 2 days. Even worse was the lack of communication. I had to call both days in the afternoon to ask what was going on and More

by tim.blinten
Recommend Dealer
No
Employees Worked With
Michael Yager
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Yager
Jun 18, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for your honest feedback—we sincerely apologize for the frustration and inconvenience you experienced. A simple repair like an O2 sensor replacement should never take that long, and the lack of timely communication on our part is unacceptable. We understand how important it is to keep you informed, and we clearly fell short in that regard. While we're glad the vehicle delivery helped somewhat, we know it doesn't make up for the overall experience. Your feedback has been shared with our service management team, and we’re actively working to improve communication and turnaround times moving forward. We would like to to try to regain your trust & further discuss your experience, please when you have a free moment reach out to our service manager Belal Barkat directly @ 262-697-0700. We appreciate the opportunity to make things right. Sal Pappalardo General Manager

June 18, 2025

I used the delivery service, and my car was delivered to the wrong location after the service Update: in response to the review, the dealership called me and offered a free oil change for my next service More

by Rhondak89
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah
Jun 19, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you so much for updating your review and giving us the opportunity to make things right. We sincerely apologize again for the delivery mix-up, and we truly appreciate your understanding and willingness to work with us. At Gordie Boucher Ford of Kenosha, we take accountability seriously and are committed to providing excellent customer service—even when things don’t go as planned. We're glad we could resolve the issue to your satisfaction and look forward to seeing you again for your next visit (with that oil change on us)! Sal Pappalardo General Manger

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