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Gordie Boucher Ford of Kenosha

Kenosha, WI

Overview
Employees
Reviews
Vehicles
4.7
2,673 Reviews
At Gordie Boucher Ford, customer satisfaction is our top priority. Our dealership is consistently recognized for our exceptional service, honest sales, and a hassle-free car-buying experience. Whether you're shopping for a new Ford, a reliable used vehicle, or need trusted Ford service and repairs, our experienced team is here to help. We’re committed to providing accurate, up-to-date information on all our Ford cars, trucks, and SUVs, both online and in-store. That’s why so many customers searching for the best Ford dealer near me or top-reviewed Ford dealership in Wisconsin choose Gordie Boucher Ford. Have a question or need more details? Contact us today—our friendly staff is ready to assist you quickly and professionally. We look forward to welcoming you to the Boucher family!
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7820 120th Ave

Kenosha, WI

53142

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Showing 2,673 reviews

October 10, 2026

Overall a positive experience. Only feedback is to have a better system to coordinate the valet service. I communicated very clearly that I needed an 8am pickup and needed the vehi More

by AB
Recommend Dealer
Yes
Employees Worked With
Jessica
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Oct 12, 2026 -

Gordie Boucher Ford of Kenosha responded

Thank you for choosing Gordie Boucher Ford of Kenosha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sal Pappalardo General Sales Manager 262-697-0700

October 09, 2026

I recently purchased a used 2015 Toyota 4Runner SR5 and the sales person Terryn Clemmensen did a great job.Very personable and helpful.Got a great price also the vehicle was in great shape. Drake Bowen di More

by KEVIN1755
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terryn Clemmensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Bowen
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Oct 09, 2026 -

Gordie Boucher Ford of Kenosha responded

We’re glad your purchase of the used 2015 Toyota 4Runner SR5 felt effortless from start to finish. Terryn appreciates your kind words about being so personable and helpful. Hearing that you’d recommend our dealership and that the vehicle’s price and condition met your expectations means a lot to our team. Sal Pappalardo General Sales Manager 262-697-0700

October 09, 2026

Great experience! Nice and simplified. Terryn Clemmensen and Drake did a great job! Very happy with my used vehicle purchase. More

by KEVIN1755
Recommend Dealer
Yes
Employees Worked With
Drake Bowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drake Bowers
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Oct 09, 2026 -

Gordie Boucher Ford of Kenosha responded

Your feedback about a simplified experience shows how we strive to make buying straightforward. We’re glad Drake could assist you during your used Toyota 4Runner purchase. Knowing you’re very happy with your 4Runner means a lot to our team. Sal Pappalardo General Sales Manager 262-697-0700

October 08, 2026

Great customer service. Explained my service needs and gave suggestions for future needs fir my car. Only complaint...no new models of small SUV. When I am ready to trade on More

by cgross53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel Burges
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 08, 2026 -

Gordie Boucher Ford of Kenosha responded

Hearing that our explanations of your service needs and future maintenance suggestions were helpful means a lot to our service team. We understand wanting access to newer small SUV models, and we appreciate you sharing that feedback. We’re here to keep your EcoSport running smoothly until you decide to trade again. Sal Pappalardo General Sales Manager 262-697-0700

October 04, 2026

Great. Making sure they understood what we needed and going above and beyond to make sure it happened. More

by country_girl
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Yager
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Oct 08, 2026 -

Gordie Boucher Ford of Kenosha responded

Thank you for the great review! We’re happy to hear that our team at Gordie Boucher Ford of Kenosha took the time to understand exactly what you needed and went above and beyond to make it happen. We believe exceptional customer service starts with listening, understanding our customers’ expectations, and following through on our commitments. It’s great to know our team delivered that kind of experience for you. We truly appreciate your trust in our dealership and look forward to providing you with the same level of care and attention whenever you need us! Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

October 03, 2026

Wrong tonneau covers installed, sloppy finance process. Took vehicle back to get correct tonneau cover installed and rattle/noise taken care of . Rattle/noise in a pillar/door not addressed and still an is More

by markdwilke
Recommend Dealer
No
Employees Worked With
Drake Bowers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drake Bowers
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Oct 08, 2026 -

Gordie Boucher Ford of Kenosha responded

I'm sorry to hear about the frustration you've experienced with both your vehicle purchase and the follow-up service. This is certainly not the experience we want anyone to have at Gordie Boucher Ford of Kenosha. I understand how disappointing it must be to bring your vehicle back to address the tonneau cover and rattle concerns, only to have the noise remain unresolved and additional warning messages appear. I also take your concerns regarding the finance process seriously. I would appreciate the opportunity to personally review your experience with our sales, finance, and service teams to better understand what happened and work toward getting your concerns addressed. Please contact me directly at sal.pappalardo@boucher.com so I can get involved and help find a resolution. Thank you for bringing this to my attention. Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

October 02, 2026

They were great to work with. Everyone we felt with were very knowledgeable and friendly. I would recommend them to everyone. More

by TMMUNDING
Recommend Dealer
Yes
Employees Worked With
John Leone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Leone
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Oct 08, 2026 -

Gordie Boucher Ford of Kenosha responded

Thank you for the wonderful review and recommendation! We're happy to hear that everyone you worked with at Gordie Boucher Ford of Kenosha made your experience such a positive one. Having a knowledgeable, friendly, and welcoming team is something we take great pride in, and it's always rewarding to hear when our customers recognize those efforts. Whether someone is purchasing a vehicle or visiting our Ford service department, our goal is to make every interaction comfortable, informative, and enjoyable. We truly appreciate your trust in our dealership and, most importantly, your willingness to recommend us to others. We look forward to taking care of you again in the future! Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

October 02, 2026

Well,actually it was a mobile service. I didn't go to the dealership. I really don't like dealerships, but sometimes you're forced to go to them, but this one came out to us first time dea More

by richiecul
Recommend Dealer
Yes
Employees Worked With
Randy Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Zimmerman
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Oct 08, 2026 -

Gordie Boucher Ford of Kenosha responded

Thank you for giving Gordie Boucher Ford of Kenosha an opportunity to earn your trust! We completely understand that visiting a dealership isn't everyone's favorite experience, which is exactly why we're so passionate about our Ford Mobile Service program. Bringing professional Ford service directly to our customers' homes or workplaces allows us to make vehicle maintenance and repairs more convenient and comfortable. We're especially happy to hear that your first experience with our team was a pleasant one and that you would consider using us again. That's the kind of impression we hope to make with every customer! We truly appreciate you giving us a chance and look forward to showing you that taking care of your vehicle doesn't always have to mean a trip to the dealership. Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

October 02, 2026

How often have you had mechanics show up at your door to perform an upgrade on your vehicle? It was a first for me when Randy arrived at my home to do that very thing. Not only was he on time and courteous More

by Annearmetta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 08, 2026 -

Gordie Boucher Ford of Kenosha responded

Thank you for such a wonderful review and for giving Gordie Boucher Ford of Kenosha the opportunity to show you a different kind of dealership experience! We're thrilled that your first experience with our Ford Mobile Service team was such a memorable one. Randy does a fantastic job representing what we believe customer service should look like, and I'm glad to hear he arrived on time, treated you with courtesy, and even brought along some cookies! We believe taking care of our customers goes beyond simply servicing their vehicles. It's about making the experience convenient, personal, and enjoyable. Being able to perform Ford software updates and other eligible services right at your home is just one way we try to make life a little easier. Thank you for recognizing Randy and recommending our dealership. We truly appreciate your trust and look forward to taking care of you again! Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

October 01, 2026

My son had fun in the kids playroom. Service was good per usual. Thanks to Elijah & John! More

by K123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Leone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eljiah Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 08, 2026 -

Gordie Boucher Ford of Kenosha responded

Thank you for the great review and for continuing to trust Gordie Boucher Ford of Kenosha with your vehicle service needs! We're happy to hear that Elijah and John took great care of you and that your son enjoyed spending time in our kids' playroom. We know bringing the family along for a service appointment isn't always easy, so creating a comfortable, welcoming environment for both parents and children is important to us. It's especially rewarding to hear that you've consistently received great service from our team. I'll be sure to share your kind words with Elijah and John. We truly appreciate your continued loyalty and look forward to welcoming you and your family back again! Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

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