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Gordie Boucher Ford of Kenosha

Kenosha, WI

Overview
Employees
Reviews
Vehicles
4.6
1,992 Reviews
At Gordie Boucher Ford, customer satisfaction is our top priority. Our dealership is consistently recognized for our exceptional service, honest sales, and a hassle-free car-buying experience. Whether you're shopping for a new Ford, a reliable used vehicle, or need trusted Ford service and repairs, our experienced team is here to help. We’re committed to providing accurate, up-to-date information on all our Ford cars, trucks, and SUVs, both online and in-store. That’s why so many customers searching for the best Ford dealer near me or top-reviewed Ford dealership in Wisconsin choose Gordie Boucher Ford. Have a question or need more details? Contact us today—our friendly staff is ready to assist you quickly and professionally. We look forward to welcoming you to the Boucher family!
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7820 120th Ave

Kenosha, WI

53142

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Showing 1,992 reviews

July 09, 2025

Wonderful service, great customer care, wonderful staff all around. Quick service and excellent turnaround time. More

by THOMAS.PASCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belal Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Garay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barb Derose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Belisle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 09, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for the fantastic review! We're so glad to hear you experienced wonderful service, great customer care, and a quick turnaround time. At Gordie Boucher Ford of Kenosha, our team is committed to providing efficient, friendly, and high-quality service every time. We truly appreciate your kind words and look forward to your next visit! Sal Pappalardo General Manager

July 09, 2025

Great service with lovely staff. They made sure to make me feel welcome while waiting for my maintenance to complete. More

by ducleveland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eljiah Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barb Derose
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 09, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for the kind review! We're so glad to hear you received great service and felt welcomed by our friendly staff during your visit. At Gordie Boucher Ford of Kenosha, creating a comfortable and positive experience for our guests is always a top priority. We appreciate your support and look forward to seeing you again! Sal Pappalardo General Manager

July 07, 2025

Nice new dealership! Dealership had a great price on oil change and tire rotation. Would highly recommend. More

by DCOCHRAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Eckman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 09, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for the great review! We're glad you enjoyed our new dealership and appreciated the great pricing on your oil change and tire rotation. At Gordie Boucher Ford of Kenosha, we’re proud to offer both value and quality service. We truly appreciate your recommendation and look forward to seeing you again! Sal Pappalardo General Manager

July 06, 2025

I’ve had my Expedition in twice now for running board issues. They can’t fix it or even do a simple test to see if they properly work as the mechanic says they are supposed to. More

by Kevin
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Bradford Titone
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 09, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for your feedback, and we sincerely apologize for the ongoing frustration with your Expedition’s running board issue. We understand how disappointing it is to bring your vehicle in more than once without a clear resolution, and we regret that we haven’t met your expectations. This is not the level of service we strive for at Gordie Boucher Ford of Kenosha, and we want to make it right. We’d appreciate the opportunity to take a closer look and have a senior technician evaluate the concern directly. Please reach out to our Service Manager Belal Barakat at 262-697-0700, and we’ll make this a priority. Your satisfaction is important to us, and we appreciate the chance to earn back your trust. Sal Pappalardo General Manager

July 06, 2025

Ease of scheduling. Access to meet your needs. Minimal wait time. Completely satisfied with the service. Customer service is the best I have ever had. More

by KGILESKAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristen Cairo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eljiah Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barb Derose
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 09, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for the outstanding review! We're thrilled to hear you enjoyed the ease of scheduling, quick service, and that our team was able to meet your needs with minimal wait time. It means a lot to know that you consider our customer service the best you've ever had! At Gordie Boucher Ford of Kenosha, delivering a smooth, satisfying experience is what we strive for every day. We truly appreciate your support and look forward to serving you again! Sal Pappalardo General Manager

July 06, 2025

Katie was very helpful. She was able to get the part to fix my car and get the problem fixed right away More

by amandaeckman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Haak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Alcazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Eckman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben Marquez
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Jul 09, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for the great review! We're so glad to hear that Katie was able to quickly get the part you needed and resolve the issue right away. At Gordie Boucher Ford of Kenosha, we’re committed to providing fast, efficient, and helpful service every time. We appreciate your trust and look forward to assisting you again in the future! Sal Pappalardo General Manager

July 05, 2025

Set up an appointment to have my wife’s Expedition recall checked out and have it detailed. She also arranged to have it picked up at my house.and returned when completed, at no additional cost!! Superb serv More

by Mark Koch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eljiah Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Beesley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barb Derose
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 09, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for the fantastic review! We're so glad to hear that your wife's Expedition recall and detailing appointment were handled with care and convenience. Offering complimentary pick-up and return service is just one of the ways we go the extra mile for our customers at Gordie Boucher Ford of Kenosha. We’re thrilled you had a superb service experience, and we appreciate the opportunity to assist you. We look forward to serving you again! Sal Pappalardo General Manager

July 04, 2025

Fleet Service has always been a good experience. They have straight and honest answers for service issues. Pleasant to work with and willing to answer all my questions. More

by robm888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for the great review! We're glad to hear that your experience with our Fleet Service team has consistently been positive. Providing straightforward, honest answers and taking the time to address all your questions is what we strive for at Gordie Boucher Ford of Kenosha. We truly appreciate your trust and look forward to continuing to support your fleet needs! Sal Pappalardo General Manager

July 03, 2025

Everyone was very welcoming and friendly. The new location is very nice! Katie was great! More

by IVYKINS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Eckman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for the 5-star review! We're so glad you felt welcomed and supported by our team, and that you're enjoying our new location—we’re proud of the space we’ve created for our customers. A big shoutout to Katie for delivering such great service! We appreciate your kind words and look forward to seeing you again at Gordie Boucher Ford of Kenosha! Sal Pappalardo General Manager

July 03, 2025

Elijah set it up for me and made it very smooth, Katie gave me really good updates throughout the day, and Aj J sold me on the service. Overall, such a fantastic experience would highly recommend to anybo More

by hthomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Leone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eljiah Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Eckman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Jarero
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Jul 05, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for the amazing review! We're thrilled to hear that Elijah, Katie, and AJ J all played a role in making your experience smooth, informative, and enjoyable. It’s great to know the team at Gordie Boucher Ford of Kenosha delivered the kind of service that made a lasting impression. We truly appreciate your recommendation and look forward to serving you again. Thanks for being part of the Boucher family! Sal Pappalardo General Manager

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