Gordie Boucher Ford of Kenosha

My service advisor David was amazing and stayed in touch with me the whole way. I appreciate that because this truck is amazing. I really liked that he was so honest about things also with me the whole way. I appreciate that because this truck is amazing. I really liked that he was so honest about things also More

My 2018 Expedition sunroof was repaired under warranty. I also had my vehicle detailed. They did an exceptional job, inside and out. I would highly recommend getting your vehicle detailed every year. It's am also had my vehicle detailed. They did an exceptional job, inside and out. I would highly recommend getting your vehicle detailed every year. It's amazing! Thank you all who participated in working on my truck. Everyone was extremely professional, knowledgable and friendly. More

Always keep me up on what is happening on my truck. It's a 1997 and with their care it still runs well. Bradford is always helpful and does his best to get us a great deal and keep us informed. a 1997 and with their care it still runs well. Bradford is always helpful and does his best to get us a great deal and keep us informed. More

Always polite and professional, ready and willing to take care of you without hassles Their oal is to have satified customers and they mean it care of you without hassles Their oal is to have satified customers and they mean it More

The Service employees are kind and not pushy with additional work. When purchasing the car I didn’t appreciate the initial low ball price for my trade in. It was only 3/4 years old, excellent condi additional work. When purchasing the car I didn’t appreciate the initial low ball price for my trade in. It was only 3/4 years old, excellent condition and top of the line. There was a constant back and forth nonsense until finally getting close to the price I wanted. It’s disrespectful. More

Friendly, knowledgeable not pushing environment. Got exactly what I wanted for the price I was looking for. And the best part was getting fresh baked cookies after the sale. Thank you Josh. exactly what I wanted for the price I was looking for. And the best part was getting fresh baked cookies after the sale. Thank you Josh. More

Was able to take care of my needs for repair on my SUV and keep me informed on the work they did doing a great job and keep me informed on the work they did doing a great job More

We had a major service issue and they got right on it!The attention to addressing the problem was great and their solution to getting us on our way was fantastic!They continue to shine brighter!Tony went abo attention to addressing the problem was great and their solution to getting us on our way was fantastic!They continue to shine brighter!Tony went above and beyond More

I bought a used 2020 mustang from Scott. Was on the fence about it due to some minor dents and other cosmetic defects. They agreed to fix them all for me without any additional costs on my part. The fixes we about it due to some minor dents and other cosmetic defects. They agreed to fix them all for me without any additional costs on my part. The fixes were all very well done. I picked up the car earlier than expected and because of that there was a bit of a mix up and I didn't get one of the plates for the car when I picked it up. I called to let them know when I realized - and Scott got back to me late that night, then had someone drive the plate down the very next morning to hand deliver it - from the dealer in Kenosha to my house just outside of Chicago. Very very happy I drove all the way up to Kenosha for this purchase. Will definitely buy any future Fords from here! More

As always, Gordie Boucher Ford's service department hit a home run for me. I had a remote start installed at Best Buy a year ago and they tapped into the wrong cable for power which prevented my vehicle from home run for me. I had a remote start installed at Best Buy a year ago and they tapped into the wrong cable for power which prevented my vehicle from communicating with the emission testing equipment. The technician re-wired the on board diagnostic hardness and re-wired the remote start. I should have gone to them for the remote start to begin with. Michael Yager, one of the service department staff, was just so helpful throughout this process and ever so nice. More