Gordie Boucher Ford of Kenosha

Donnie is a great guy. Very informative and willing to help you in regards to purchase of a new vehicle. Helps answer your questions and guides you through the process. Although we weren't able to mak help you in regards to purchase of a new vehicle. Helps answer your questions and guides you through the process. Although we weren't able to make a deal, I will recommend him to other friends I know. More

Lack of communication between technician/garage and customer facing person and lack of integrity (previous week service outcome said my battery was fine) all caused multiple phone calls, delayed servic customer facing person and lack of integrity (previous week service outcome said my battery was fine) all caused multiple phone calls, delayed service and a breach of trust I have had for this dealership for the past 10 years. I had to ask them what they could do to make this "right". I should not have had to ask and I should not have had to explain the situation multiple times. Danny Rivera was ok with his response and maintained his professionalism. We will take our business elsewhere. My family owns three Ford vehicles and at one time owned four. We will be checking out other dealerships in the area, though Scott, in Sales, it one of the best I have ever interacted with. I spoke with Scott about this experience as well as with the person who completes the follow up phone call. I was going to call Sal ( as he has invited me to do in the past because of poor service), but decided we are done. More

Scott was very easy to work with. Straight forward and very personable. Counldnt be happier with the ease of purchase. I was also happy with justin in finance very personable. Counldnt be happier with the ease of purchase. I was also happy with justin in finance More

I recently ran over some road debris that trashes a tire. The service dept was able to look up my history and order a new tire. Could not have been easier to get an exact replacement. The service dept was able to look up my history and order a new tire. Could not have been easier to get an exact replacement. More

They treat me right, do you want me to keep writing this again till my 25 words are done.? I have new cars from them before again till my 25 words are done.? I have new cars from them before More

Fast, courteous and efficient. Belal also explained what work was done and any work needed in future visits. We will return in the future for our service needs. work was done and any work needed in future visits. We will return in the future for our service needs. More

Fast, precise and very friendly, and courteous. Easy to set up an appointment. Kept me up to date with the problem and solution. Always pleased when I leave with the service and speediness that I receive. set up an appointment. Kept me up to date with the problem and solution. Always pleased when I leave with the service and speediness that I receive. More

This is our third vehicle bought at Boucher Ford and the main reason is the friendly service. Donnie Thomas is not just our salesman, but has truly become a friend. Anytime we are in getting our vehicles se main reason is the friendly service. Donnie Thomas is not just our salesman, but has truly become a friend. Anytime we are in getting our vehicles serviced, which is a great experience in itself, Donnie ensures to stop by and ask us about the family and what is new in our lives! He is a great salesman and person! We will always buy from Boucher while Donnie is there with his big smile and positive attitude! More

The process was smooth and easy. The car was ready for test thrive and for delivery the following day. Cost was as quoted. Scott has been in touch to offer any further assistance I might need. test thrive and for delivery the following day. Cost was as quoted. Scott has been in touch to offer any further assistance I might need. More

Very professional , timely . Well cared for in every area . Clean facilities. I would definitely bring my vehicle back for future care . Trouble free follow ups . . Clean facilities. I would definitely bring my vehicle back for future care . Trouble free follow ups . More