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Gordie Boucher Ford of Kenosha

Kenosha, WI

4.6
1,959 Reviews
At Gordie Boucher Ford, customer satisfaction is our top priority. Our dealership is consistently recognized for our exceptional service, honest sales, and a hassle-free car-buying experience. Whether you're shopping for a new Ford, a reliable used vehicle, or need trusted Ford service and repairs, our experienced team is here to help. We’re committed to providing accurate, up-to-date information on all our Ford cars, trucks, and SUVs, both online and in-store. That’s why so many customers searching for the best Ford dealer near me or top-reviewed Ford dealership in Wisconsin choose Gordie Boucher Ford. Have a question or need more details? Contact us today—our friendly staff is ready to assist you quickly and professionally. We look forward to welcoming you to the Boucher family!
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7820 120th Ave

Kenosha, WI

53142

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Showing 1,959 reviews

April 08, 2025

Terrible experience! A stressful waste of time, gas and money. I purchased two new vehicles from here but I was treated like I didn't matter. I got the feeling that they More

by Chris L.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Wade Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for providing this feedback, Chris, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Sal Pappalardo General Manager 262-697-0700

Apr 12, 2025 -

Chris L. responded

Maybe you should instruct your salesman to try selling me the vehicle that I want instead of selling the vehicle THEY want? I mentioned numerous times that I really wanted a truck and I was looking at getting an F-150, depending on whether or not I could get a decent price for my second vehicle, a Ford 1988 Crown Victoria in excellent condition with 53k original miles. Your dealership was not interested in it so your salesman suggested I take it up to Gordie Boucher Lincoln West Allis and show it to "Joe England" as he may be interested in buying it. So I drove it up there all the way from Kenosha on a workday so he could look at it. He took it for a test drive, seemed to like it then said he would contact the Gordie Boucher Ford manager "Vaughn" with the numbers. I was later informed by Vaughn that he never called. Then I tried reaching out to Joe myself and I left a message politely asking if he wanted the car or not and he didn't even give me the courtesy of a callback. So I wasted my time, gas and put needless miles on my low mileage antique car for no reason (this whole ordeal is a separate issue which I have left negative feedback for Gordie Boucher Lincoln as well). Regardless whether I was able to sell the Crown Vic or not, your salesman wasn't interested in getting me the exact F-150 I wanted anyway, which was 600 miles from your dealership. Since I was unable to trade in my Crown Vic I told the salesman that I was just going to keep it and that I was also open to getting a Ford Maverick since it was less expensive but every time I brought it up he acted like he wasn't interested in selling me one, kept telling me there was no deals on them and that they didn't have any 2024's left (the only vehicles they were supposedly giving deals on at that time). He kept trying to sell me a Bronco or another Escape (I never really wanted the first one he sold me to begin with) So I went out to your lot and sure enough, there were at least three 2024 Mavericks still sitting out there, one of which I really would've liked to have bought but by that time I was tired of all the nonsense and back and forth and I decided that I would just take my business elsewhere.

May 10, 2025 -

Chris L. responded

I reached out to Gordie Boucher Ford asking for some actual numbers on the vehicle I was interested in and they came back with an absurd offer of $590 per month for 84 months including a $18675 trade in on my 2022 Ford Escape AND a second vehicle trade in on a pristine 1988 Ford Crown Victoria with 53k original miles PLUS $2,000 down, all for a Ford Maverick under 30k and that's supposedly including a discount through employee pricing. Granted, I'm upside down on my Escape by around $8000 but even then that's a total rip off!

April 07, 2025

I get multiple vehicles serviced here and the technicians are always very thorough, knowledgeable, and honest. I wouldn’t take my vehicles anywhere else to be serviced. More

by Way2bJB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Beesley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Belal Barakat Service Manager 262-697-0700

April 07, 2025

Everything was great , Everyone was very friendly and helpful and the truck runs fantastic will be back . More

by Kennymeyer21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Trimmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barb Derose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Gordie Boucher Ford of Kenosha responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Ford of Kenosha. We appreciate your business and hope to see you again soon! Belal Barakat Service Manager 262-697-0700

April 06, 2025

As always, we are very pleased with the customer service and service work done on our Ford Explorer. More

by COUGHLINMOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eljiah Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Belal Barakat Service Manager 262-697-0700

April 06, 2025

Y'all are awesome, but didn't find the solution to my car problem. I had it fixed with what the diagnostic said, and check engine light is still on??? I have put over $2000 in my car, this past year! Check e More

by riclin2320
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Belal Barakat Service Manager 262-697-0700

April 06, 2025

Great service quick and prompt very professional but forgot to wash my vehicle but all good More

by Bobby918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eljiah Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2025 -

Gordie Boucher Ford of Kenosha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Belal Barakat Service Manager 262-697-0700

April 04, 2025

I have purchased a few vehicles from Boucher Ford so, obviously, I return because I am very pleased and always have been with every aspect of purchasing and owning a Ford vehicle from Boucher. My most r More

by vicki.barry7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tristen Cairo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Leonard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Gordie Boucher Ford of Kenosha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sal Pappalardo General Manager 262-697-0700

April 04, 2025

If i ever buy another car I will definitely go to Boucher and ask for Tristen. He was amazing. He's friendly, helpful, knowledgeable, willing to go above and beyond to make you feel comfortable with your n More

by vicki.barry7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tristen Cairo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Leonard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Gordie Boucher Ford of Kenosha responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford of Kenosha! Sal Pappalardo General Manager 262-697-0700

April 04, 2025

Customer service was great. Very patient and willing to answer all my questions and concerns even after the sale. Plus my nee truck is amazing More

by JMKRAUSKI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marty McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quentin Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drake bowers is a 10/10. Justin in finance was also great
Apr 09, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford of Kenosha. We look forward to having you as one of our valued customers for many more years to come! Sal Pappalardo General Manager 262-697-0700

April 04, 2025

The whole process was very seamless working with the staff. Made the car buying process enjoyable More

by JJDEWITT21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Leonard
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Leone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Gruhn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aj Jarero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sal Pappalardo General Manager 262-697-0700

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