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Gordie Boucher Ford of Kenosha

Kenosha, WI

4.6
1,960 Reviews
At Gordie Boucher Ford, customer satisfaction is our top priority. Our dealership is consistently recognized for our exceptional service, honest sales, and a hassle-free car-buying experience. Whether you're shopping for a new Ford, a reliable used vehicle, or need trusted Ford service and repairs, our experienced team is here to help. We’re committed to providing accurate, up-to-date information on all our Ford cars, trucks, and SUVs, both online and in-store. That’s why so many customers searching for the best Ford dealer near me or top-reviewed Ford dealership in Wisconsin choose Gordie Boucher Ford. Have a question or need more details? Contact us today—our friendly staff is ready to assist you quickly and professionally. We look forward to welcoming you to the Boucher family!
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7820 120th Ave

Kenosha, WI

53142

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Showing 1,960 reviews

March 27, 2025

Excellent dealership and fantastic service. Really cool "hi-tech" experience. Loved the goodie bag. Beautiful facility. More

by DONLAFERTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Knutsen
Mar 27, 2025 -

Gordie Boucher Ford of Kenosha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford of Kenosha, we look forward to having you as a valued customer for many years to come! Belal Barakat Service Manager 262-697-0700

March 27, 2025

Rebecca and all the service folks are awesome, they're so helpful and customer sevice oriented! Technicians are knowledgeable, skilled, and honest. My next truck will be a Ford and I have no concerns with co More

by creed17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Belal Barakat Service Manager 262-697-0700

March 27, 2025

Beautiful new building. Karen very helpful when Cory was not around. Others were helpful also More

by DSIGAFUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Knutsen
Mar 27, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford of Kenosha. Belal Barakat Service Manager 262-697-0700

March 27, 2025

Dealership was amazing. Barb was an amazing helpful person on the other hand the service manager you need to get a new one He made every excuse in the book blaming other par More

by Jonathan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Belal Barakat
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eljiah Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barb Derose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Belal barakat When showed him the rim that they scratch and his resolution for the problem was touching it up with touchup paint unacceptable resolution for a brand new $300 rim that I just put on my vehicle to take it to Ford to get work done, Cory Knutsen
Mar 30, 2025 -

Gordie Boucher Ford of Kenosha responded

Jonathan, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Belal Barakat Service Manager 262-697-0700

Jun 14, 2025 -

Gordie Boucher Ford of Kenosha responded

Update 6-14-2025 Thank you again for your honest feedback and for giving us the opportunity to make things right. We truly appreciate you allowing us to replace the damaged rim at no cost to you. While we regret how the situation was initially handled, and some of the delays we’re grateful you gave us the chance to step in and resolve it properly. We’ve taken your comments seriously and are using them to reinforce the importance of accountability and clear communication across our service team. Thank you for your patience, and please don’t hesitate to reach out directly if there’s anything more we can do for you. Sal Pappalardo General Manager

March 26, 2025

Clearly explained the work being done on my car. Didn't push me into getting additional work done that same day, but also alerted me to what needed fixing. More

by koosh.kevin
Recommend Dealer
Yes
Employees Worked With
Jessica Beesley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Beesley
Mar 27, 2025 -

Gordie Boucher Ford of Kenosha responded

Kevin, thank you for sharing your thoughts on working with Jessica and our team. We're glad to hear Jessica delivered such a great experience! Belal Barakat Service Manager 262-697-0700

March 26, 2025

This dealer told me I needed to replace parts which were brand new. They are corrupt. Stay away from them. More

by medarchi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bradford Titone
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2025 -

Gordie Boucher Ford of Kenosha responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Belal Barakat Service Manager 262-697-0700

March 25, 2025

Have. Been a long time customer of Boucher Ford. Love dealing with Scott and Sal. More

by DAIMAR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Verhagen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Leonard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sal
Apr 09, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Sal Pappalardo General Manager 262-697-0700

March 25, 2025

Very nice staff and nice building. Comfortable waiting area with refreshments and snacks. Service was quick and got all my needs taken care of. More

by Sox6175
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Beesley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barb Derose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Gordie Boucher Ford of Kenosha responded

Thanks for sharing about your experience with Gordie Boucher Ford of Kenosha. We appreciate your business and hope to see you again soon! Belal Barakat Service Manager 262-697-0700

March 24, 2025

iI recently had my Ford F-150 in for transmission replacement, and I cannot say enough good things about the experience, thanks to Jessica. From start to finish, she handled everything with professio More

by heike373
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Beesley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for your business and this review. We're happy to hear Jessica was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Belal Barakat Service Manager 262-697-0700

March 22, 2025

Great job. Keep up the good work had a great experience from the moment I pulled in the service area until I left. Thank you all More

by 06rider_steeper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eljiah Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Beesley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Haak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Alcazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barb Derose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Eckman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Burges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford of Kenosha. Belal Barakat Service Manager 262-697-0700

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