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Gordie Boucher Ford of Kenosha

Kenosha, WI

Overview
Employees
Reviews
Vehicles
4.6
1,995 Reviews
At Gordie Boucher Ford, customer satisfaction is our top priority. Our dealership is consistently recognized for our exceptional service, honest sales, and a hassle-free car-buying experience. Whether you're shopping for a new Ford, a reliable used vehicle, or need trusted Ford service and repairs, our experienced team is here to help. We’re committed to providing accurate, up-to-date information on all our Ford cars, trucks, and SUVs, both online and in-store. That’s why so many customers searching for the best Ford dealer near me or top-reviewed Ford dealership in Wisconsin choose Gordie Boucher Ford. Have a question or need more details? Contact us today—our friendly staff is ready to assist you quickly and professionally. We look forward to welcoming you to the Boucher family!
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7820 120th Ave

Kenosha, WI

53142

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Showing 1,995 reviews

June 30, 2025

Great customer service. I will definitely use them again. I didn’t need the ride service but that is available. Cory was great. More

by DCHRIS.71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Knutson
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Jun 30, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for the great review! We're happy to hear you received excellent customer service and that we took great care of you. Even though you didn’t need the complimentary ride service, we’re glad to know you noticed it’s available as part of our commitment to convenience We appreciate your trust and look forward to serving you again at Gordie Boucher Ford of Kenosha! Sal Pappalardo General Manger

June 28, 2025

Everyone at Boucher is so friendly and helpful. The new building is beautiful, and the service center is awesome More

by David.oliverjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belal Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Verhagen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Pappalardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Conforti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Conforti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Beesley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Haak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Alcazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Eckman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for the 5-star review! We're so glad to hear that you found our team friendly and helpful, and that you're enjoying our beautiful new building and state-of-the-art service center. At Gordie Boucher Ford of Kenosha, we’re committed to providing an exceptional experience in every part of the dealership. We truly appreciate your kind words and look forward to serving you again! Sal Pappalardo General Manager

June 28, 2025

I just brought my friend in to purchase a new vehicle because I love this dealership so much. They really do take the hassle out of car buying and vehicle repairs. 10/10 won’t go anywhere else. More

by David.oliverjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Verhagen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Pappalardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Conforti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vaughn Eviston-Jahnke
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Leone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Haak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barb Derose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Eckman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Zarate
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2025 -

Gordie Boucher Ford of Kenosha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Belal Barakat Service Manager 262-697-0700

June 28, 2025

Service overall was good. They had my car under the wrong name. Tried to fix that but they ended up calling the wrong contact person again when the car was completed More

by T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Eckman
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for your feedback. We’re glad to hear the overall service met your expectations, but we sincerely apologize for the mix-up with your contact information. Clear and accurate communication is essential, and we regret that we fell short in that area. We appreciate you bringing this to our attention and will work with our team to ensure it doesn’t happen again. Thank you for giving us the opportunity to improve—we hope to provide a smoother experience on your next visit. Sal Pappalardo General Manager

June 28, 2025

Excellent, I would highly recommend this dealership. Ross was our salesman. He made our purchase experience seamless, easy, and stress free. Communication was excellent. More

by FARMFAMILY1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ross Hengtgen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Alcazar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Could not find our finance gentleman, he was excellent. Doug Peterson, he was the driver. I'd rate him excellent as well.
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Jun 30, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for the 5-star review! We're thrilled to hear that your experience at Gordie Boucher Ford of Kenosha was seamless and stress-free. A big shoutout to Ross for providing excellent communication and top-notch service throughout your purchase. We truly appreciate your recommendation and look forward to assisting you again in the future! Sal Pappalardo General Manager

June 27, 2025

Everything was done in a professional manner. My service rep was very friendly/helpful…A+. Very nice touch with the Hospitality person offering home baked offerings. Excellent. very nice new d More

by RMINER17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Eckman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for the fantastic review! We're thrilled to hear that everything was handled professionally and that your service advisor was friendly and helpful A+ service all around! We're also glad you enjoyed the special touch from our hospitality team and the home-baked treats. Our new, large, and modern facility was designed with your comfort in mind, and it’s great to know it made a positive impression. We truly appreciate your feedback and look forward to welcoming you back to Gordie Boucher Ford of Kenosha! Sal Pappalardo General Manager

June 27, 2025

Good customer service, excellent service from the mechanics, able to provide excellent service when needed More

by THOMAS.PASCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Belisle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tood Grubb
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Jun 28, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for the great review! We're glad to hear you received good customer service and excellent work from our mechanics. At Gordie Boucher Ford of Kenosha, we take pride in being there when you need us most and delivering reliable, top-quality service every time. We appreciate your trust and look forward to serving you again! Sal Pappalardo General Manager

June 26, 2025

IT WAS A EXCEPTIONAL EXPERIENCE FROM THE START TO THE FINISH. I HAVE NEVER EXPERIENCED ANYTHING QUITE LIKE IT. THEY EVEN HAVE HOMEMADE DESSERTS. More

by bryantcriswell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eljiah Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for the amazing review! We're thrilled to hear your experience at Gordie Boucher Ford of Kenosha was exceptional from start to finish. We love creating a welcoming and memorable environment for our guests and yes, the homemade desserts are a fan favorite! We truly appreciate your kind words and look forward to providing you with the same outstanding service on every visit. Sal Pappalardo General Manager

June 26, 2025

Great new facility and customer service. Love the tire thread feature automatic when you roll in the service area. More

by Kaukitela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eljiah Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barb Derose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvette Childs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for the great review! We’re glad you’re enjoying our new state-of-the-art facility and the exceptional customer service. The automatic tire tread reader is one of our favorite new features too it’s a quick and easy way to ensure your vehicle stays safe on the road. We appreciate your support and look forward to serving you again soon at Gordie Boucher Ford of Kenosha! Sal Pappalardo General Manager

June 25, 2025

Very happy with the service I received and the motivation to get my issue fixed More

by gessert84.sg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Beesley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for the great review! We’re glad to hear you were very happy with the service and appreciated our team’s motivation to get your issue resolved quickly and correctly. At Gordie Boucher Ford of Kenosha, we’re committed to going the extra mile for our customers. We appreciate your trust and look forward to assisting you again in the future! Sal Pappalardo General Manager 262-697-0700

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