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Gordie Boucher Ford of Kenosha - Service Center

Kenosha, WI

4.6
1,272 Reviews

1,272 Reviews of Gordie Boucher Ford of Kenosha - Service Center

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March 21, 2025

It's a great place with great people to work with did my work in a very timely manner. More

by Rocky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eljiah Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Gordie Boucher Ford of Kenosha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford of Kenosha, Rocky, we look forward to having you as a valued customer for many years to come! Belal Barakat Service Manager 262-697-0700

March 21, 2025

I experienced good, quality work with excellent customer service. Offers snack and beverages while waiting, top notch! More

by Kiagirl12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barb Derose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Belal Barakat Service Manager 262-697-0700

March 21, 2025

Service department was outstanding like always, sales team was no where to be found. I came to get my truck Serviced and had wife with to buy a new car, not a single person from sales spoke to us or ack More

by Mysporty15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eljiah Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barb Derose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford of Kenosha to be a positive one. Please don't hesitate to reach out if you need anything else. Belal Barakat Service Manager 262-697-0700

March 21, 2025

Cory and his team were great! Got my oil and tire rotation done for the 39.99 special! Done in less than an hour with no appointment! More

by Clash.hamed46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Belal Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Pappalardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Knutsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vaughn Eviston-Jahnke
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Leone
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2025

Came in for information and wiper blades and one of the service advisors was very helpful he showed me what he seen that I didn't think water could get in they were very helpful!! More

by DANKIRBY1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belal Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2025 -

Gordie Boucher Ford of Kenosha responded

Dan, thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Belal Barakat Service Manager 262-697-0700

March 15, 2025

I was impressed by the attention paid to me and my problem and with the level of technology available to me. More

by sjuzenas55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Beesley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Gordie Boucher Ford of Kenosha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford of Kenosha, Jessica and our team look forward to having you as a valued customer for many years to come! Belal Barakat Service Manager 262-697-0700

March 14, 2025

Great service. On time and quick with my service. Jessica was awesome with giving me updates and explaining my service to me. Will definitely go back. More

by Zflahive1435
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Beesley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jessica met your expectations. Thank you again for choosing Gordie Boucher Ford of Kenosha. We look forward to having you as one of our valued customers for many more years to come! Belal Barakat Service Manager 262-697-0700

March 14, 2025

I was very pleased with my service experience. The new facility is outstanding! I have always felt the service at Boucher ford is one of the best around. I have used the pickup service and find More

by PJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Knutsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Belal Barakat Service Manager 262-697-0700

March 14, 2025

The team did a great job communicating, and resolved the issues I brought my vehicle in for. Jessica did a great job walking me through the recommended services and was pleasant and kind to work with. The s More

by AMYSHINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristen Cairo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Pappalardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Leonard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Beesley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Gordie Boucher Ford of Kenosha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Amy, and look forward to your next visit. Belal Barakat Service Manager 262-697-0700

March 14, 2025

I have bought an electric mustang there and also a ram truck - this dealership is fantastic- I will never buy from anyone else More

by Trishagritzuk
Recommend Dealer
Yes
Employees Worked With
Jessica Beesley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Beesley
Mar 17, 2025 -

Gordie Boucher Ford of Kenosha responded

Trisha, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford of Kenosha. We look forward to having you as one of our valued customers for many more years to come! Belal Barakat Service Manager 262-697-0700

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