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Gordie Boucher Ford of Kenosha - Service Center
Kenosha, WI
1,312 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,312 Reviews of Gordie Boucher Ford of Kenosha - Service Center
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June 20, 2025
Great dealership, great people, outstanding customer service. Sales, and service are very knowledgeable, and courteous. service. Sales, and service are very knowledgeable, and courteous. More
by TMCOLEMAN43
Verified CustomerEmployees Worked With
June 20, 2025
Jessica spends the time listening to my issues which in return gets the repairs completed during the first visit. return gets the repairs completed during the first visit. More
by B J
June 19, 2025
She is a great woman. I ask her to do many things and she understood, even she did my asking. I ask her to do many things and she understood, even she did my asking. More
by Corlene Bartels
June 18, 2025
Always easy to schedule and always do a great job I would go back again go back again More
by JJAMES18
June 18, 2025
It was horrible. Simple O2 sensor replace took 2 days. Even worse was the lack of communication. I had to call both days in the afternoon to ask what was going on and Simple O2 sensor replace took 2 days. Even worse was the lack of communication. I had to call both days in the afternoon to ask what was going on and a quick response turned into a call after 5:00 both days. Only redeeming factor was the truck being delivered to me. More
by tim.blinten
June 18, 2025
I used the delivery service, and my car was delivered to the wrong location after the service Update: in response to the review, the dealership called me and offered a free oil change for my next service the wrong location after the service Update: in response to the review, the dealership called me and offered a free oil change for my next service. Review updated to 5 stars for customer service and accountability. More
by Rhondak89
Employees Worked With
Elijah
June 18, 2025
I brought my 2012 Ford Focus there after it broke down . I was told there was a recall and There was .Ford paid for one of the issues. But I have to say the ppl at Gordie Boucher were awesome . I definitely I was told there was a recall and There was .Ford paid for one of the issues. But I have to say the ppl at Gordie Boucher were awesome . I definitely recommend! More
by kisner.Kimberly
Employees Worked With
Other Employees :
The man who worked on my car I’d give 5 stars to but not sure his name
June 13, 2025
Jessica was rock star. This was my 1st visit and guarantee it will not be my last. Love how detailed things were explained, updated me on specials that were ongoing. Great This was my 1st visit and guarantee it will not be my last. Love how detailed things were explained, updated me on specials that were ongoing. Great experience!! More
by Jpasternak69
Employees Worked With
June 13, 2025
Very helpful being out of state. Best service. Katie got us in last minute and was very kind. and Bradford got the car inspected, found the problem, ordered the part, and had fixed Best service. Katie got us in last minute and was very kind. and Bradford got the car inspected, found the problem, ordered the part, and had fixed by next day at 9:00 am. Bradford was very helpful and understanding to get us back on the road, as we were in Wisconsin to celebrate our grandson graduations. Thank you very much for your good employees. More
by sallyandgeorge
