Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Gordie Boucher Ford of Kenosha - Service Center

Kenosha, WI

4.6
1,288 Reviews
Call Service Center (262) 697-0700

1,288 Reviews of Gordie Boucher Ford of Kenosha - Service Center

Sort by
November 16, 2023

Mike is the best of the best he is helpful and on top of his game. More

by RRTHEE
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Yager
Report | Print
Nov 22, 2023 -

Gordie Boucher Ford of Kenosha responded

Wonderful to hear! We're so glad you enjoyed working with Mike. We're looking forward to your next visit with us!

November 16, 2023

Good service, I always come here cause they don't try to sell me a product I don't need for my vehicle More

by TGAECKE
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Yager
Report | Print
Nov 22, 2023 -

Gordie Boucher Ford of Kenosha responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We can't wait to see you again, have a great day.

November 16, 2023

I have been there twice for recall service issues and have been disappointed both times. More

by rickleibhan
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bradford Titone
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2023 -

Gordie Boucher Ford of Kenosha responded

Hi there, we are disappointed to hear that your experience was not a positive one. We strive to make sure you have a 5-star experience. Please reach out to our Service Manager, Belal Barakat, at 262-697-0700 so that we can make this right.

November 16, 2023

Staff always friendly and keeps you informed on what n when the car will be done..also options on any repairs More

by CLOTHESLINE79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tristin
Report | Print
Nov 22, 2023 -

Gordie Boucher Ford of Kenosha responded

Thank you for your kind review; we are happy to pass along your comments to the team! We do hope we can be of assistance in the future. Take care!

November 11, 2023

Service advisors are pleasant and courteous. However, I’m not convinced that the suggested service is necessary. More

by RESELEAH1227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristen Cairo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wade Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Verhagen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ross Hengtgen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Leonard
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2023 -

Gordie Boucher Ford of Kenosha responded

We appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

November 03, 2023

I was skeptical about coming back we haven’t had good service for several years. Wasn’t expecting my brake job to be completed same day.. pleasantly surprised!!! More

by SMETTEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2023 -

Gordie Boucher Ford of Kenosha responded

Hi there, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

November 02, 2023

Worst place ever had my Ford excursion 3 days for tires n shocks did nothing promised on Friday they called me said nothing was done we need the truck over the weekend! I said no redeliver my truck to my hou More

by Stewart Holcomb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Female service
Report | Print
Nov 03, 2023 -

Gordie Boucher Ford of Kenosha responded

Hi Stewart, we are disappointed to hear that your experience was not a positive one. We strive to make sure you have a 5-star experience. Please reach out to our Service Manager, Belal Barakat, at 262-697-0700 so that we can make this right.

Nov 03, 2023 -

Stewart Holcomb responded

I'm never coming back you totally blew it

Nov 19, 2023 -

Stewart Holcomb responded

Not a chance u blew it

October 31, 2023

Friendly and knowledgeable service staff and the work was done on time and well. Waiting area is clean and pleasant. More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2023 -

Gordie Boucher Ford of Kenosha responded

Hi Dave, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out to us if there's anything more we can do!

October 31, 2023

Not happy i had to buy the second key fob , and the repair on the seat not good but all in all ok More

by LISASTOO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Verhagen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2023 -

Gordie Boucher Ford of Kenosha responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

October 26, 2023

I have bought my last 2 sets of tires here and both sets were a great deal. I had purchased the tire protection plan and a few months later a tire blew out and Boucher replaced the tire at zero cost to me! More

by JETBOB655
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Van Buren
Report | Print
Oct 28, 2023 -

Gordie Boucher Ford of Kenosha responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We can't wait to see you again, have a great day.

1
...
39
40
41
...
129