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Gordie Boucher Ford of Kenosha - Service Center

Kenosha, WI

4.6
1,287 Reviews

1,287 Reviews of Gordie Boucher Ford of Kenosha - Service Center

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August 24, 2023

Service was good. The service writer made sure all was in order before I left. More

by BWWHITTIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wade Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2023 -

Gordie Boucher Ford of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 22, 2023

The service team always does a great job. I highly recommend the team. Keep up the great work More

by CHUCKOJESTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristen Cairo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2023 -

Gordie Boucher Ford of Kenosha responded

Thank you for choosing Gordie Boucher Ford of Kenosha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 18, 2023

Great service. Accommodating and helpful staffs. They’re knowledgeable and will answer your queries efficiently. Friendly people. Amazing dealership. More

by MICOLLA.MO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Belal Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Teasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Garay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tristen Cairo, Karen, Joseph Leonard, Haley Van Buren, Danny Rivera, John Milton
Aug 21, 2023 -

Gordie Boucher Ford of Kenosha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 17, 2023

Best car experience I ever had. From the dealership picking up my car to the service department and bringing my car back home. That was top notch service. More

by PAPPYJ51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Gordie Boucher Ford of Kenosha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 16, 2023

Just bought 2018 Fusion Certified but multiple issues-Bad Hub berring, Cracks in tire rims, grinding when braking, no car mats. Not the best experience so far More

by LDUDZIAK0
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Verhagen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Gordie Boucher Ford of Kenosha responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

August 14, 2023

Best dealership and professional services, very polite and the work was exceptional from the employees More

by REBABELL0512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belal Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley Van Buren, Danny Rivera
Aug 15, 2023 -

Gordie Boucher Ford of Kenosha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

August 12, 2023

ur service advisor Jessica was great. I truly appreciated the loaner she provided for us since my husband is dealing with cancer and we are in treatment at City of Hope it was a god send More

by Nottor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Aug 14, 2023 -

Gordie Boucher Ford of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 11, 2023

Great service. Very detailed in the explanation of service required and completed. Also detailed checklist of inspection. More

by mcenroe1216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Donat
Aug 14, 2023 -

Gordie Boucher Ford of Kenosha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 07, 2023

thanks mike for your help. every thins is just fine, see you soon when the door handle comes in More

by DPAIGA
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Gordie Boucher Ford of Kenosha responded

It's great to hear that Mike was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford of Kenosha!

August 04, 2023

I really like working with Mike. He knows his stuff and speaks directly. I definitely recommend him and Boucher service. More

by JOHNAMARTELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2023 -

Gordie Boucher Ford of Kenosha responded

Thank you so much, John, for your kind words for Mike, and for taking the time to leave us this wonderful feedback! We look forward to working with you again!

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