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Gordie Boucher Ford of Kenosha - Service Center

Kenosha, WI

4.5
1,224 Reviews
Call Service Center (262) 697-0700

1,224 Reviews of Gordie Boucher Ford of Kenosha - Service Center

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March 15, 2023

Tristen and Sal were easy to work with and treated me really well! I will recommend them to all my friends :) More

by LANDON.PAPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristen Cairo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Pappalardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2023 -

Gordie Boucher Ford of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford of Kenosha.

March 15, 2023

From star to finish was a great experience. My new truck is great also! Thanks for all you hard work to make this happen!. More

by BGILFIX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belal Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2023 -

Gordie Boucher Ford of Kenosha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Congratulations on your new truck! Thank you again for choosing Gordie Boucher Ford of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

March 11, 2023

Larry was Great as usual. . Took care of the issue and the truck was clean when I picked it up … More

by Scootter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Donata
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Mar 13, 2023 -

Gordie Boucher Ford of Kenosha responded

We are very happy to have that Larry provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 10, 2023

Always great service! ! See the same people and they recognize me as well. Jessica, Bradford keep it up.. Lauren in Shop is always helpful.. Thank you Daniel More

by danielbigdaddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Service. Lauren in Repair Shop
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Mar 11, 2023 -

Gordie Boucher Ford of Kenosha responded

Thanks, Daniel, for sharing about your experience with Gordie Boucher Ford of Kenosha. We appreciate your business and hope to see you again soon!

March 09, 2023

Thorough, professional, loved the video link to view my service in action! Felt my vehicle and I were taken care of! More

by KCRAWFORD.KC74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Doughnat, Joshiwa Allen
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Mar 11, 2023 -

Gordie Boucher Ford of Kenosha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 08, 2023

Larry was great at keeping me informed and helping me understand what repairs were immediately needed and what upcoming repairs could be saved for. More

by BETH14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry
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Mar 08, 2023 -

Gordie Boucher Ford of Kenosha responded

Thank you, Beth! Larry appreciates your business and looks forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford of Kenosha.

March 08, 2023

Great service team ! Happy with the service . Love the online video to see my truck. More

by DARATOPS1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley Van Buren
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Mar 08, 2023 -

Gordie Boucher Ford of Kenosha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford of Kenosha!

March 06, 2023

I had a great experience. In and out in less than an hour and the workers were very polite More

by dkunes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I think it was hailey? Not sure , Haley Van Buren
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Mar 06, 2023 -

Gordie Boucher Ford of Kenosha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 03, 2023

I called 3 weeks prior to appointment to set up recall service. Appointment was made, reminders sent, then I get there and NO PARTS. I dealt with Larry Donat while was there, he was apologetic and helpf More

by Keyshawncollector
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Larry Donat
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Mar 06, 2023 -

Gordie Boucher Ford of Kenosha responded

Keyshawn, We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

Mar 07, 2023 -

Keyshawncollector responded

Sure, I would not mind speaking to management

February 25, 2023

The Dealer was fantastic. The service crew is top notch. Rebecca and Karen kept me updated by text about the status of my car. I haven’t felt this confident about a dealer in More

by WOODWORKINGDREAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belal Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 26, 2023 -

Gordie Boucher Ford of Kenosha responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Ford of Kenosha. We appreciate your business and hope to see you again soon!

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