Back

Gordie Boucher Ford of Kenosha - Service Center

Kenosha, WI

4.6
1,286 Reviews

1,286 Reviews of Gordie Boucher Ford of Kenosha - Service Center

Sort by
June 22, 2023

Very friendly and knowledgeable group. Kept me informed as to the repair progress and met deadline. More

by GAB.HOOPS
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley Van Buren
Jun 23, 2023 -

Gordie Boucher Ford of Kenosha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford of Kenosha.

June 19, 2023

Great job. They stepped up to the plate and tried hard to make sure the problem was fixed. Great drop off and pick up, too. More

by MRPAPADOLIAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa, Haley Van Buren
Jun 20, 2023 -

Gordie Boucher Ford of Kenosha responded

Thank you so much, Mr. Papadolias, for your review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford of Kenosha to be a positive one. Please don't hesitate to reach out if you need anything else.

June 16, 2023

Outstanding service, Bradford was professional and provided clear concise communication with us. We were given a discount per request More

by TEETERJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2023 -

Gordie Boucher Ford of Kenosha responded

Thank you for the kind words for Bradford and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

June 15, 2023

Jessica is fantastic to deal with. The repair took longer than expected, but they did a fine job of taking care of me. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belal Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica. Love her.
Jun 16, 2023 -

Gordie Boucher Ford of Kenosha responded

Thank you, Mike, for taking the time to share your thoughts on working with Jessica and our team. We're glad to hear we delivered such a great experience!

June 12, 2023

Service representative was spectacular. Very informative and helpful throughout the entire process. No complaints for this dealership. More

by SJT190
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry
Jun 13, 2023 -

Gordie Boucher Ford of Kenosha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 11, 2023

Fast and efficient. They sent Video of the check up and explained everything in detail More

by SSOTHERONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Petersen and Kesean Pride
Jun 11, 2023 -

Gordie Boucher Ford of Kenosha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford of Kenosha.

June 07, 2023

Got me in and out fast despite complications installing the Bronco roof rack. Thanks to everyone who worked on my car! More

by BSTERLING2
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Belal Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Teasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Gordie Boucher Ford of Kenosha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 07, 2023

Excellent dealer from sales to service. Always willing to go the extra mile to satisfy their customers. More

by TODD.KING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristen Cairo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Belal Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Verhagen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Pappalardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshiwa Allen, Haley Van Buren
Jun 08, 2023 -

Gordie Boucher Ford of Kenosha responded

Thank you for choosing Gordie Boucher Ford of Kenosha. Your feedback and rating mean a lot to us. We're glad we were able to help, Todd, and we hope to see you again!

June 01, 2023

By far the best customer experience we have ever had. Very knowledgeable techs and phenomenal customer service!!! Would highly recommend using Boucher Ford for any fleet work! More

by istolp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belal Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Pappalardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2023 -

Gordie Boucher Ford of Kenosha responded

We are very happy to hear Sal and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 29, 2023

When I made the appointment I said the check engine light was on. After the oil change it was still on. I said I thought you checked it. She said engine specialists have to do that and that it will cost me $ More

by MRPAPADOLIAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Denise Petersen
Jun 06, 2023 -

Gordie Boucher Ford of Kenosha responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Sales: Sal Pappalardo, General Manager 262-697-0700 Service: Belal Barakat, Service Manager 262-697-0700

...
46
...