Gordie Boucher Ford of Menomonee Falls

The employees are kind and courteous, informative and willing to explain and help when they can. willing to explain and help when they can. More

Great people, that are knowledgeable and answer your questions to the best of their ability. If someone can’t answer a question that you have they will find someone else that can. I liked the video of t questions to the best of their ability. If someone can’t answer a question that you have they will find someone else that can. I liked the video of the Tech preforming the maintenance on my vehicle and explaining what future maintenance may be needed. This gives me a heads up on up coming expenses. More

A very accommodating dealership. I appreciated the mobile technician to come to where I was on a busy Friday. Technician was very courteous and called to let me know when he was comp I appreciated the mobile technician to come to where I was on a busy Friday. Technician was very courteous and called to let me know when he was completed with my truck. More

Ordered a new Bronco. It came in faster than expected and the day of delivery was quick and easy. My salesman Chris was great to work with. It came in faster than expected and the day of delivery was quick and easy. My salesman Chris was great to work with. More

Excellent work completed and thorough explanation of work performed. Received status updates and even offer to deliver vehicle to my home. performed. Received status updates and even offer to deliver vehicle to my home. More

**Review for 2024 Ford F-150 Purchase** I recently purchased a 2024 Ford F-150, and I am extremely pleased with my decision. The truck is outstanding – it offers impressive power, exceptional comfort, purchased a 2024 Ford F-150, and I am extremely pleased with my decision. The truck is outstanding – it offers impressive power, exceptional comfort, and a range of advanced features. The driving experience is smooth, and the interior design is both functional and stylish. I also want to commend Chris R, the salesman who assisted me. He was knowledgeable, patient, and genuinely interested in helping me find the perfect vehicle. His professionalism and dedication made the entire purchasing process seamless and enjoyable. Overall, I am very happy with my new F-150 and the excellent service I received from Chris R. I highly recommend both the truck and the dealership! More

Had airbags replaced came to house friendly fast service and very polite and reassuring on his skills and very polite and reassuring on his skills More

Great people to work with. Very responsive when getting in for repairs. Would recommend to others. Very responsive when getting in for repairs. Would recommend to others. More

Top notch! The valet service is fantastic. Fast and so courteous, The video was very useful. Professional, well-explained. Bob was thorough, patient, profession The valet service is fantastic. Fast and so courteous, The video was very useful. Professional, well-explained. Bob was thorough, patient, professional. He managed the entire process very well. More

The salesman was outgoing and not pushy. I did not feel pressured to purchase. However I did expect to receive a follow up call after purchase just out of courtesy in giving Boucher buisness I did not feel pressured to purchase. However I did expect to receive a follow up call after purchase just out of courtesy in giving Boucher buisness. Instead I received phone calls days later about my trade in and loan information in regards to payoff. It seemed there were loose ends in the deal which in my opinion is very unprofessional. All details in regards to buying and trade-in I thought would’ve been taken care of during the process. Requesting us to come back in to sign missed paperwork when we live a decent distance away is inexcusable. My wife and I picked up our “delivered” truck after sale. To say it’s been detailed or cleaned I guess there are low standards these days for when purchasing a vehicle. New or used, the standard should be the same and reflect the quality and professionalism of the dealership. Finding the previous owners balaclava in the back seat and previous owners information/paper work. Not to mention in the back of the glove box was the cabin air filter cover. I just assumed the tech forgot to put it on. I was even more wrong, there wasn’t one even installed in the vehicle. Big deal? No but frustrating none the less. I expected the truck to be gone through and inspected but once again standards must be low in a rush to make a sale. I have purchased 3 prior vehicles from Boucher dealers. In the future I will unfortunately be looking elsewhere. More