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Gordie Boucher Ford of Menomonee Falls

Menomonee Falls, WI

4.6
2,225 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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N81 W12920 Leon Rd

Menomonee Falls, WI

53051

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Showing 2,225 reviews

November 05, 2026

I brought my 2020 F150 in while it was under warranty because the camera for the rear did not work of course when I got there it worked and they couldn't do anything about it now that I have 75,000 miles More

by Rkulka
Recommend Dealer
No
Nov 09, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jeff Samp General Sales Manager 262-225-9010

November 04, 2026

They're always do a great job. They are polite and respectful. Very friendly staff from the GM to the valet drivers. More

by LSAMP12345
Recommend Dealer
Yes
Employees Worked With
Tim Cesar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Cesar
Nov 05, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

From our management team to our valet drivers, we're happy you've found everyone welcoming and courteous, and that you're consistently pleased with the service on your Ford Fusion. Jeff Samp General Sales Manager 262-225-9010

November 04, 2026

Was kept informed at all points. Service was superb and thorough. Robert Kruger was great and very knowledgeable. More

by Kanesha
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Krueger
Nov 04, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

Knowing you felt informed throughout the service on your Ford Edge means a lot to us. We're glad Robert's expertise and our team's attention to detail made a positive impression. Jeff Samp General Sales Manager 262-225-9010

November 03, 2026

I had called Monday morning for a broken sunroof talked to a Robert. Not impressed. Called back in the afternoon & asked for Tim Cesar. He helped me tremendously so far. He's trying to find a new glass pan More

by BEV.BELLA
Recommend Dealer
Yes
Employees Worked With
Alicia Bey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Bey
Nov 04, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

We're glad our team provided the information you needed for the insurance claim on your Ford Edge's sunroof. We're sorry your initial call fell short and understand that you still need the repair completed or a loaner in the meantime. Jeff Samp General Sales Manager 262-225-9010

November 03, 2026

I came in with a list of 3 questions and recieved answers to all of them. They did an oil change and it was completed quickly. Thanks for the car wash!! More

by Claysmom1
Recommend Dealer
Yes
Nov 03, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

We're happy all three of your questions were answered during the oil change on your Ford Mustang. It's great to hear you appreciated the car wash, too! Jeff Samp General Sales Manager 262-225-9010

November 03, 2026

Tim Nolan was an awesome sales representative! He was friendly knowledgeable and cool! He told me about the vehicle and let me decide, no pressure. Nice job Tim! More

by PETERKALLAS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Nolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Hoeller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Mattson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jeff Samp General Sales Manager 262-225-9010

November 02, 2026

Find it hard to believe that they don't have a tool to take off lug nuts. 7/8 socket or 22ml socket. I feel I was taken advantage of at the time of $240. More

by GROBERFAM5
Recommend Dealer
No
Employees Worked With
I'm extremely upset with the service I received from this location.
Nov 06, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Jeff Samp General Sales Manager 262-225-9010

November 02, 2026

Great experience. Great communication and seamless delivery. Glad I purchased my Ford Ranger from there. More

by MRMOULTON2003
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Krueger
Nov 03, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

We're pleased you felt well informed and that the delivery of your Ford Ranger went smoothly. Thank you for the five-star rating! Jeff Samp General Sales Manager 262-225-9010

October 31, 2026

Amazing and they came to my house to do the work , very convenient Great More

by Josh.liston
Recommend Dealer
Yes
Employees Worked With
Alicia Bey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Bey
Oct 31, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

Our team is pleased we could service your Ford Explorer right at your home. We're glad having us come to you made things easier! Jeff Samp General Sales Manager 262-225-9010

October 31, 2026

Very courteous, professional, social! Great experience from all the staff I interacted with Mechanic, Admin, pickup vehicle people. More

by jeffreywagner65
Recommend Dealer
Yes
Employees Worked With
Angelo
Oct 31, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

From our mechanic and administrative staff to our vehicle pickup team, we're happy you felt so welcome during your Ford F-150 service. Thank you for the five-star rating! Jeff Samp General Sales Manager 262-225-9010