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Gordie Boucher Ford of Menomonee Falls

Menomonee Falls, WI

4.6
1,624 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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N88 W14300 Main St

Menomonee Falls, WI

53051

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Showing 1,624 reviews

August 20, 2023

Always forgetting something to do to my truck like tire rotation cooling to be filed More

by hernanraul69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katie Kerby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, I would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Alex Bair, Service Manager 262-255-9010

August 19, 2023

great customer service. service was completed timely and was offered free drop off service. I was also impressed by the video update of my vehicle that toured how the under More

by latunia2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Kerby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

Thanks for sharing about your experience with Gordie Boucher Ford of Menomonee Falls. We appreciate your business and hope to see you again soon!

August 18, 2023

A huge thank you to Charles P. , in-service. Every time I call I know my car is in good hands and he keeps me updated consistently with the progress of what’s going on. I’ve alway More

by Angela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Pleugers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 16, 2023

Everything was taken care of just as promised - very efficiently and professionally. Even picking up my car at 6pm was treated very well. More

by kaalders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Kerby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Katie and our team and don't hesitate to let us know if we can be of further assistance.

August 16, 2023

Friendly, curtious, and real. Gave me an honest opinion on the best path forward for the issue found on my new truck. More

by SHELDONRAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Kerby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

Sheldon, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford of Menomonee Falls!

August 15, 2023

Mike is very attentive and pleasant to work with. We appreciate the time he takes to make sure we are taken care of. More

by SGARBE
Recommend Dealer
Yes
Employees Worked With
Mike Gregovich
Aug 15, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for the kind words for Mike and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

August 15, 2023

I had several questions, they were eager to answer them and never made me feel I was a bother to them! More

by JACQUELYN.SHAVER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Hassell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Samp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrianna Mayen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

Jacuelyn, Thank you for choosing Gordie Boucher Ford of Menomonee Falls. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 14, 2023

Our Ford Edge needed a torque converter and the team was able to complete work quickly so our daughter was able to take it out of state for college. More

by gborjts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for choosing Gordie Boucher Ford of Menomonee Falls. Your feedback and rating mean a lot to us. We're glad Robert was able to help, and we hope to see you again!

August 12, 2023

The automotive work has always been completed professionally and on time as anticipated by a Ford dealership.. More

by BOWNUT1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford of Menomonee Falls, we look forward to having you as a valued customer for many years to come!

August 11, 2023

the price for an oil change changed three times and they forgot my wheel lock key with all kinds of excuses why it was not in my car when i was ready to leave. what would the cost be to cut off the wheel lo More

by JJK6466
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Hienz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Alex Bair, Service Manager 262-255-9010

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