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Grand Prairie Ford

Grand Prairie, TX

Overview
Employees
Reviews
Vehicles
4.7
2,649 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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701 E. Palace Pkwy

Grand Prairie, TX

75050

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Showing 2,649 reviews

December 07, 2024

Jackie is great and helped us find our dream car! Can’t recommend him enough! More

by Dalila Ventura
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Lang
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Dec 09, 2024 -

Grand Prairie Ford responded

Thank you for your wonderful feedback! We're so glad to hear that Jackie helped you find your dream car. We appreciate your recommendation and are thrilled you had such a positive experience. If you ever need anything in the future, don't hesitate to reach out!

December 07, 2024

Excelent dealership, Excelent service, Excelent service on sale personal, good explain with buyers, good recommendations,Grand Prairie Ford have a good relationship with the customer. Al Grand Prairie ford More

by Jmendoza13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Romello Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josue Cruz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Elizondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braylon Boudreaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parker Fugate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua North
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Lang, Brenda Granillo
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Dec 09, 2024 -

Grand Prairie Ford responded

Thank you for your wonderful feedback! We’re thrilled to hear that you had an excellent experience with our team. Providing great service and building strong relationships with our customers is our top priority, and we’re glad that was reflected in your visit. We appreciate your kind words and look forward to assisting you again in the future!

December 05, 2024

I had an outstanding experience purchasing my Ford Escape at Grand Prairie Ford, and I can't recommend them enough! From the moment I walked in, the staff was friendly and welcoming. But what really made the More

by COLTEN.BRANTLEY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Harris
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Dec 06, 2024 -

Grand Prairie Ford responded

Thank you for sharing your wonderful experience! We're thrilled to hear that your visit exceeded expectations and that Cameron played such a key role in making your car-buying journey smooth and stress-free. Cameron's commitment to professionalism, transparency, and ensuring your needs were met is exactly the kind of service we strive to provide. It’s fantastic to hear that his guidance and genuine care left such a positive impression. We’re grateful for your recommendation and thrilled you’re enjoying your Escape! If there’s anything more we can do for you, please don’t hesitate to reach out. Welcome to the Grand Prairie Ford family!

December 05, 2024

Great service. Went the extra mile for me. Got what I wanted without headaches. Thank you More

by leslieboyd71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braylon Boudreaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2024 -

Grand Prairie Ford responded

Thank you for taking the time to share your feedback! We’re thrilled to hear that you had a great experience and that our team went the extra mile to ensure you got exactly what you wanted without any hassle. Providing a smooth and stress-free experience is always our goal, and it’s wonderful to know we achieved that for you. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. We appreciate your business and look forward to serving you again!

December 05, 2024

Great dealership, awesome people working here, have not had an issue in 15 years of going here. More

by TOLLE2469
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brenda Rosas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Young and Mr Poe
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Dec 06, 2024 -

Grand Prairie Ford responded

Thank you for being a loyal customer for the past 15 years! We're thrilled to hear that you've had such positive experiences with us. We truly appreciate your continued trust and support, and we look forward to serving you for many more years to come! If there's anything else we can do for you, please don't hesitate to reach out.

December 04, 2024

Jackie did a great job on the phone and following up with us. We drove from Bossier City, La to meet him. He was easy to work with and the dealership has plenty of trucks to choose from. More

by ktshaul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braylon Boudreaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2024 -

Grand Prairie Ford responded

Thank you for your wonderful review! We're so glad to hear Jackie provided great service and made your experience seamless. We're also happy you found plenty of trucks to choose from. We appreciate you making the trip from Bossier City and look forward to serving you again in the future!

December 04, 2024

1st rate service dept. Antonio took care of my Bronco in a prompt and professional manner and kept me updated as the work was being done. Highly recommended. I'll be a long More

by Gene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Avalos
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Dec 06, 2024 -

Grand Prairie Ford responded

Thank you for your kind words! We're thrilled to hear that Antonio provided you with excellent service and kept you informed throughout the process. We truly appreciate your recommendation and look forward to being your go-to service provider for years to come! If you ever need anything else, don’t hesitate to reach out.

December 03, 2024

This is one of the best car dealers I've dealt with in years Sergio and Melissa has very great customer service skills and I will refer my friends to you guys anytime More

by henrybishop69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis GAP Warranty Guy, Melissa Lang
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Dec 06, 2024 -

Grand Prairie Ford responded

Thank you for your wonderful feedback! We’re thrilled to hear that Sergio and Melissa provided you with excellent customer service. It's always our goal to create a positive experience for our customers, and we're so happy to know we succeeded. We truly appreciate your willingness to recommend us to your friends, and we look forward to serving you and your referrals in the future! If you ever need anything, don’t hesitate to reach out.

December 03, 2024

Pretty good dealership. They are willing to work with you. Courtesy and polite the staff were. More

by Adavissr1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ninna
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Dec 06, 2024 -

Grand Prairie Ford responded

Thank you for your feedback! We're glad to hear you had a positive experience with our team. We pride ourselves on being courteous and working with our customers to ensure a great experience, and we're pleased that was reflected during your visit. If you need any further assistance or have more questions, feel free to reach out. We look forward to serving you again!

December 03, 2024

Very pleasant and experienced. Listened intently and provided great insight on what I was looking for. I am pleased with the purchase. More

by jusjohnson20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 05, 2024 -

Grand Prairie Ford responded

Thank you for sharing your experience! We're thrilled to hear that our team provided attentive and insightful service, helping you find exactly what you were looking for. Congratulations on your purchase—we're so glad you're pleased with it! If you need anything else, don't hesitate to reach out. Enjoy your new vehicle!

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