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Grand Prairie Ford

Grand Prairie, TX

Overview
Employees
Reviews
Vehicles
4.6
1,961 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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701 E. Palace Pkwy

Grand Prairie, TX

75050

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Showing 1,961 reviews

April 01, 2025

Stellar and welcoming They were both very patient and understanding, I had an excellent follow up and I will recommend them to everyone I know More

by Bryan77
Recommend Dealer
Yes
Employees Worked With
Alejandro and Cesar
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Apr 02, 2025 -

Grand Prairie Ford responded

Thank you for your amazing feedback! We're so glad to hear that you had a stellar experience and felt welcomed throughout the process. Patience and understanding are so important to us, and it's great to know that you felt supported. We truly appreciate your recommendation and look forward to assisting you and anyone you refer in the future!

March 31, 2025

This is the dealership where I do all of my business. Sales and Service. The new management since John Poe, the General Manager, has been there is focused on providing exceptional customer service. I More

by ALANE3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lawrence Sedillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Jensen
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Apr 03, 2025 -

Grand Prairie Ford responded

Thank you for your loyalty and for sharing your experience! We're delighted to hear that we continue to be your go-to dealership. It’s great to know that Jon Jensen and Ron Smith took such great care of you and made your purchase an easy and enjoyable process. We also appreciate your recognition of the exceptional customer service under John Poe’s leadership. Your recommendation means a lot, and we look forward to serving you again in the future!

March 30, 2025

The service was above and beyond my expectations. They worked to make sure that we got the best possible deal. More

by jeff.lindamood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Braylon Boudreaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus
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Apr 02, 2025 -

Grand Prairie Ford responded

Thank you for your great review! We're so glad to hear that our team went above and beyond to meet your expectations and secure the best possible deal for you. Providing exceptional service is always our goal, and we appreciate you taking the time to share your experience. We look forward to assisting you again in the future!

March 30, 2025

Everyone made it a very pleasant car buying experience. I am very happy with my purchase. More

by emily.robinson.1994
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Pacheco,
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Apr 03, 2025 -

Grand Prairie Ford responded

Thank you for your feedback! We’re delighted to hear that our team made your car-buying experience a pleasant one. Enjoy your new vehicle, and we appreciate you choosing us!

March 29, 2025

Great job. Made the purchase process smooth and easy. Joshua and Eric both did a great job in getting my daughter into her college vehicle. She is very happy. More

by jaykelso
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua North
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Guzman, Karla Corralejo
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Apr 01, 2025 -

Grand Prairie Ford responded

Thank you for sharing your experience! We're so happy to hear that Joshua and Eric made the purchase process smooth and easy, and that your daughter is enjoying her college vehicle. It's great to know that she’s happy with her new car. We appreciate your trust and look forward to helping you again in the future!

March 28, 2025

I was very happy with my purchase. Job well done . Have a great day Thanks More

by cablu59
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Coker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Elizondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2025 -

Grand Prairie Ford responded

We're delighted to hear you were very happy with your purchase! We appreciate you taking the time to share your positive feedback. We're glad we could provide you with a satisfying experience. Thank you, and we hope you have a great day as well! We look forward to seeing you next time!

March 27, 2025

Fast & Caring definitely coming back because of the amazing service and treatment . From the sales to the financial side Max and Alejandro were amazing! More

by JUANR1221
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Coker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2025 -

Grand Prairie Ford responded

We're delighted to hear you experienced fast and caring service, and that you plan to return. We're especially pleased that Max and Alejandro provided you with amazing service and treatment throughout the sales and financial process. We strive to create a positive and efficient experience for our customers, and we're glad to know we succeeded in your case. Thank you for your feedback.

March 26, 2025

It took entirely too long. Josh was a very nice person, but it seemed like everyone else was not very friendly. I walk by lots of employees and none talked . Also the lady doin More

by S.p.good
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brandon Flem
3.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua North
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2025 -

Grand Prairie Ford responded

Thank you for sharing your experience with us. We are sorry to hear that your visit did not meet your expectations. We're glad to hear that Josh was helpful, but we're sorry for the delays and the lack of communication from other staff members. Your feedback is important to us, and we'd love to address the issues you've mentioned. Please reach out to Maricela Vera at Mvera@grandprairieford.com, and she will assist you in resolving this matter. We appreciate your time and look forward to hearing from you.

Mar 27, 2025 -

S.p.good responded

Everything took so long that I had to leave without anyone getting to show me about the truck. I let Josh know days before getting there that I would need to be in and out as fast as possible. If that couldn’t happen then i should’ve been told and I would’ve came down at a time when I had more time. I was told the average time was 2 hours. Mine was close to three hours. Also besides Josh I thought the whole group there was not friendly. I walk by lots of employees and was not spoken to at all. I’m not happy with the service I got and don’t intend to come back. There’s lots of dealerships closer.

March 26, 2025

Very friendly, enjoyed my experience. Would recommend the dealership to any of my family or freinds More

by raymondshutter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Braylon Boudreaux
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicolas Murrugarra
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Mar 27, 2025 -

Grand Prairie Ford responded

Thank you for your kind words! We're so glad to hear that you had a great experience and enjoyed your time with us. We truly appreciate your recommendation and look forward to assisting you, your family, and friends in the future!

March 26, 2025

The team worked on finding me the best deal they could find overall they were very helpful and knowledgeable I will send my brother up there for his next truck More

by william.light36cowboys9488
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brenda Rosas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braylon Boudreaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2025 -

Grand Prairie Ford responded

Thank you for your great feedback! We're so glad to hear that our team worked hard to find the best deal for you and provided helpful, knowledgeable service. We truly appreciate your trust and the recommendation to send your brother our way for his next truck. We look forward to assisting you and your family in the future!

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