Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Grand Prairie Ford

Grand Prairie, TX

Overview
Employees
Reviews
Vehicles
4.7
1,874 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
Contact Dealership
View Awards

701 E. Palace Pkwy

Grand Prairie, TX

75050

Directions

By Type

Showing 1,874 reviews

February 02, 2025

Responsive and knowledgeable with information. Answered all requisite questions pertinent to my decision making process More

by USNA009
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Coker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Elizondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel- Finance
Report | Print
Feb 04, 2025 -

Grand Prairie Ford responded

Thank you for your feedback! We're so glad to hear that you found our team responsive and knowledgeable, and that we were able to provide the information you needed to make an informed decision. We appreciate your trust in us and look forward to assisting you again in the future!

January 31, 2025

Mike and the rest of the team took care of us even after they were scheduled to close. I would recommend this place to anyone shopping for a vehicle. More

by Scott Leising
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Rodriguez
Report | Print
Feb 03, 2025 -

Grand Prairie Ford responded

Thank you for your kind words! We're so glad to hear that Mike and the team went above and beyond to take care of you, even after hours. Providing exceptional service is always our priority, and we appreciate your recommendation. If you ever need anything in the future, don’t hesitate to reach out to us. We look forward to serving you again!

January 30, 2025

Es un buen proveedor de. vehiculos que sustentan la necesidad del cliente y hay una buena asistencia por los agentes y buscan la forma de que puedas obtener tu vehículo. More

by MARCIALGONZALEZ28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2025 -

Grand Prairie Ford responded

¡Gracias por tu comentario! Nos alegra saber que nuestro equipo fue útil para satisfacer tus necesidades y que nuestros agentes trabajaron para asegurarse de que pudieras obtener tu vehículo. Proporcionar un excelente servicio y apoyo durante todo el proceso siempre es nuestro objetivo. Si necesitas más ayuda, no dudes en ponerte en contacto con nosotros. ¡Esperamos poder servirte nuevamente!

January 30, 2025

Smooth, respectful and easy. I couldn’t be happier Thank You Jackie I appreciate your hard work More

by Brandieramos666
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson in service
Report | Print
Jan 31, 2025 -

Grand Prairie Ford responded

Thanks! We're thrilled to hear about your positive experience. Jackie truly goes above and beyond, and your appreciation means a lot to our team. Looking forward to serving you again!

January 30, 2025

Did not waste my time. Negotiation was quick and effective. They did what they said they would do. I would buy from them again. More

by MICHAEL@AIRNHEAT.COM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2025 -

Grand Prairie Ford responded

Thanks for the fantastic review, Michael! We're thrilled to hear that you had a quick and effective experience with us. Your satisfaction is our priority, and we look forward to serving you again in the future!

January 28, 2025

We love Jackie Mercer! He had sold us excellent vehicles for more than 15 years More

by Demchrst3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2025 -

Grand Prairie Ford responded

Thank you for your wonderful review! We're thrilled to hear that Jackie Mercer has been providing you with excellent vehicles and service for over 15 years. Your loyalty means the world to us, and we appreciate your continued trust. We look forward to serving you for many more years to come!

January 27, 2025

Overall great experience with Mike Rodriguez (not listed in survey for some reason) and Brenda Rosas. More

by schmuck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brenda Rosas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 28, 2025 -

Grand Prairie Ford responded

Thank you for sharing your experience! We’re so glad to hear that Mike Rodriguez and Brenda Rosas provided you with great service. We appreciate your feedback and will ensure they are recognized for their efforts. We look forward to assisting you again in the future!

January 27, 2025

Jose pacheco was great made it all easy to understand and made the process smooth More

by Mannygurrola625
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose pacheco and karla didnt get her last name but in finance
Report | Print
Jan 28, 2025 -

Grand Prairie Ford responded

Thank you for your feedback! We’re so glad to hear that Jose Pacheco made the process easy to understand and ensured everything went smoothly. He truly strives to provide a seamless experience for our customers, and we’re thrilled that you had a great experience with him. We look forward to assisting you again in the future!

January 26, 2025

Was really happy with our salesman Ceasar and the work he did to put me in my new vehicle. More

by RNCROSALEZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar
Report | Print
Jan 27, 2025 -

Grand Prairie Ford responded

Thank you for your great feedback! We're so happy to hear that Ceasar helped you find the perfect vehicle and made your experience a positive one. We truly appreciate your business and look forward to assisting you again in the future!

January 26, 2025

Good customer service Austin was great an attentive easy to talk to . I would recommend him to other customers. More

by Davwon
Recommend Dealer
Yes
Employees Worked With
Brandon Flem
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin
Report | Print
Jan 28, 2025 -

Grand Prairie Ford responded

Thank you for your feedback! We’re glad to hear that Austin provided you with great and attentive customer service. It’s wonderful to know that his approach made your experience enjoyable. We truly appreciate your recommendation and look forward to serving you again!

1
...
19
20
21
...
188