Grand Prairie Ford

Grand Prairie Ford responded

Thank you for your feedback! We’re glad to hear that Brandon provided you with great service and a good deal on your new truck. However, we always strive for a 5-star experience, and we want to ensure that we address any concerns you may have. Please feel free to reach out to Maricela Vera at Mvera@grandprairieford.com. She would be happy to discuss your experience further and see how we can improve. Thank you for sharing your thoughts, and we hope to hear from you soon!

Grand Prairie Ford responded

We are delighted to hear about your exceptional experience with Mr. Parker! Your review beautifully captures the essence of outstanding customer service - finding a supportive, persistent, and humble professional who helps turn your automotive dreams into reality. Mr. Parker's dedication to understanding your needs and working diligently to help you drive home in a brand new vehicle reflects the core values of our dealership. His approach of being nice, helpful, and humble demonstrates the kind of customer-first attitude we strive to maintain. Your surprise and excitement about walking out in a brand new vehicle is exactly the reaction we hope to create for every customer. It's moments like these that make our work truly rewarding. Thank you for taking the time to share such a positive experience and recognize Mr. Parker's outstanding service. Your feedback not only brings joy to our team but also reinforces our commitment to exceptional customer care. We appreciate your trust and look forward to continuing to provide memorable automotive experiences.

Grand Prairie Ford responded

Thank you for your kind feedback! We’re thrilled to hear that Lilly provided you with friendly and helpful service during your visit, and that our team in the delivery section also met your needs. Our goal is to ensure that every customer has a positive experience, and it’s wonderful to know that we achieved that for you. We appreciate you taking the time to share your thoughts and hope to assist you again in the future!

Grand Prairie Ford responded

Thank you for your positive review! We’re glad to hear that you found good deals and appreciated our straightforward approach without hidden fees or unnecessary sales pitches. It’s great to know that Parker took the time to review your offers and work with you to ensure a smooth experience. We pride ourselves on providing transparent and attentive service. Thank you for choosing us, and we look forward to assisting you in the future!

Grand Prairie Ford responded

Thank you so much for your wonderful feedback! We’re thrilled to hear that our team made your car buying experience the best you've ever had. Patience and courtesy are values we hold dear, and it’s fantastic to know they made a positive impact on your family. We truly appreciate your business and look forward to serving you again in the future. If you have any questions or need assistance, please don’t hesitate to reach out. Enjoy your new vehicle!

Grand Prairie Ford responded

Thank you so much for your amazing review! We’re thrilled to hear that you had the best car buying experience with us. Our team is dedicated to providing top-notch care and service, and it’s wonderful to know that we met your expectations. If you have any questions or need assistance in the future, please feel free to reach out. We appreciate your business and look forward to seeing you again! Enjoy your new vehicle!

Grand Prairie Ford responded

We're so glad to hear that our team took great care of you and were patient as you made your decision. We understand how important it is to feel confident in your choice, and we’re happy to have been a part of that process. We appreciate your trust in us and look forward to serving you again!

Grand Prairie Ford responded

We’re thrilled to hear that you had such a positive experience with our team. We pride ourselves on providing helpful, efficient service, and it's great to know that we met your expectations. We appreciate your kind words and look forward to assisting you again in the future! Enjoy your new vehicle!

Grand Prairie Ford responded

Thank you for your feedback! We’re glad to hear that Ron provided you with great service. We’re pleased to know that he met your needs effectively. If you have any further questions or need assistance, please don’t hesitate to reach out. We appreciate your business and look forward to serving you again!

Grand Prairie Ford responded

We're so glad to hear that you experienced friendly service, immediate attention, and thorough follow-up throughout your purchase. We always strive to provide the best options and a smooth experience, and we're happy that we could meet your expectations. If you need anything in the future, don’t hesitate to reach out. We appreciate your business!