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Grand Prairie Ford

Grand Prairie, TX

Overview
Employees
Reviews
Vehicles
4.7
1,928 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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701 E. Palace Pkwy

Grand Prairie, TX

75050

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Showing 1,927 reviews

December 02, 2024

Felt pressured was there all day definitely will not do business with them again thanks More

by lsteed41
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brenda Rosas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2024 -

Grand Prairie Ford responded

Thank you for sharing your feedback, and we sincerely apologize for the experience you had. We strive to provide a comfortable and pressure-free environment for all our customers. Please contact Maricela Vera at Mvera@grandprairieford.com so we can address your concerns and improve your experience. We value your business and hope to have the opportunity to make things right.

December 02, 2024

Very clean and large dealership that was welcoming and felt cozy. Would recommend to other people More

by kbainslugger37
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brenda Rosas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2024 -

Grand Prairie Ford responded

Thank you for your kind words! We're delighted to hear that you found our dealership welcoming and cozy. We strive to create a comfortable atmosphere for our customers, and we're glad that you felt that during your visit. We appreciate your recommendation and look forward to serving you again!

December 02, 2024

It was a pleasant experience. with a nice salesman. He seems to be very knowledgeable and caring to his customers. More

by lilblkgirl71
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2024 -

Grand Prairie Ford responded

Thank you for sharing your positive experience! We're thrilled to hear that our salesman was able to provide you with knowledgeable and caring service. We always strive to ensure our customers have a pleasant experience, and we're glad we met your expectations. We appreciate your feedback and look forward to assisting you again in the future!

November 30, 2024

Everybody I dealt with was very professional and kind and made the process very easy. More

by jefferyw98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braylon Boudreaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2024 -

Grand Prairie Ford responded

Thank you for sharing your experience! We’re thrilled to hear that everyone you worked with was professional and kind, and that we made the process easy for you. Our team is dedicated to providing a smooth and pleasant experience for all of our customers, and it’s great to know we met your expectations. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. We look forward to serving you again!

November 30, 2024

Good follow up from salesman. Told came with two key fobs after I closed deal only one was available. Dealership said sorry we will not provide another. More

by james.blake
Recommend Dealer
Yes
Employees Worked With
Alejandro Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus.
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Dec 04, 2024 -

Grand Prairie Ford responded

Thank you for your feedback. We're glad to hear that you received good follow-up from your salesperson, but we regret the situation with the key fobs. It’s disappointing to learn that you were not provided with the second fob as promised, and we understand how frustrating this must be. We would like the opportunity to resolve this issue. Please contact Maricela Vera at Mvera@grandprairieford.com so we can address your concerns directly and work toward a solution. We value your business and hope to make this right for you.

November 30, 2024

It was a great place to buy a car. Hermi was great. Highly recommend if you’re in the market. More

by GABE.E.HERNANDEZ
Recommend Dealer
Yes
Employees Worked With
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Lang
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Dec 04, 2024 -

Grand Prairie Ford responded

Thank you for your review! We’re thrilled to hear that you had a great experience and that Hermi was able to assist you in finding the perfect car. Your recommendation means a lot to us! If you ever need anything else, please don’t hesitate to reach out. We look forward to helping you again in the future!

November 30, 2024

Nothing but great things to say about Grand Praire Ford. Our salesperson, Angie, did a great job meeting our needs. More

by andrew_junior
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angie Jimenez, Melissa Lang
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Dec 04, 2024 -

Grand Prairie Ford responded

Thank you for sharing your experience! We’re delighted to hear you had such a positive visit and that Angie went above and beyond to meet your needs. Our team takes pride in delivering exceptional service, and it’s wonderful to know Angie made your experience so seamless. We truly appreciate your kind words and your support. If there’s anything more we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future!

November 29, 2024

Best Dealership out there, cant compare and wouldn't go anywhere else that isn't Grand Prairie Ford More

by GARCIAJESUS5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2024 -

Grand Prairie Ford responded

Thank you for your amazing review! We’re thrilled to hear that you consider us the best dealership. Your loyalty means the world to us, and we’re grateful for the trust you’ve placed in us. We look forward to continuing to serve you and providing the exceptional experience you’ve come to expect. If you ever need anything, don’t hesitate to reach out!

November 28, 2024

Went to Grand Prairie Ford to buy a car in saw on Cars. com Met Representative Ron Smith who showed me the car in a very knowledgeable, relaxed way. I bought said car easily with no bumps in the process. More

by Ed
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ron Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Lang
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Dec 02, 2024 -

Grand Prairie Ford responded

Thank you for sharing your experience! We're so glad to hear that Ron made your car-buying process smooth and enjoyable. It's great to know you drove away happy with your like-new car and full tank of gas! If you need anything in the future, don't hesitate to reach out. Enjoy your new ride!

November 27, 2024

Grand Prairie Ford was great to deal with and helped me get into the truck I have been wanting. More

by trainwreck83
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Romello Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Lang
Report | Print
Dec 02, 2024 -

Grand Prairie Ford responded

Thank you for your wonderful review! We're thrilled to hear that our team helped you get into the truck you've been wanting. We appreciate your business and look forward to assisting you again in the future. Enjoy your new truck!

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