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Grand Prairie Ford

Grand Prairie, TX

4.7
1,926 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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701 E. Palace Pkwy

Grand Prairie, TX

75050

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Showing 1,926 reviews

November 26, 2024

Our sales person was great however after test driving we asked to have the vehicle looked at and the service department was adamant there was no issue. We insisted on the vehicle being as serviced and after More

by Camarbeth
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Patrick
Nov 27, 2024 -

Grand Prairie Ford responded

Thank you for sharing your feedback. We are truly sorry to hear about your experience, and we understand your frustration. It is certainly not the standard of service we aim to provide. Please reach out to Maricela Vera at Mvera@grandprairieford.com so she can personally address your concerns and work to resolve this matter. We value your business and would appreciate the opportunity to make things right.

November 25, 2024

Max was great to work with. He was very transparent and we will work with him again in the future More

by Brittanyrward
Recommend Dealer
Yes
Employees Worked With
Max
Nov 27, 2024 -

Grand Prairie Ford responded

Thank you for sharing your positive experience! We're so glad to hear that Max was great to work with and that his transparency made a difference in your experience. We truly appreciate your trust, and we look forward to working with you again in the future! If there's anything else we can assist you with, feel free to reach out.

November 25, 2024

My salesman was very helpful and understood exactly what I was looking for. Made the transaction as smooth as possible More

by JESSIE_TORREZ_AGUILAR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Braylon Boudreaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Grand Prairie Ford responded

Thank you for your great review! We're so pleased to hear that your salesman was able to understand your needs and make the transaction as smooth as possible. We strive to provide excellent customer service, and we're glad that we met your expectations. If you need anything else in the future, please don’t hesitate to reach out. Enjoy your new vehicle!

November 25, 2024

Ron Smith is an AMAZING sales person ! We asked Mr. Smith to help us, negotiate a vehicle sales deal. Long story short, "Thank you" again Ron, for allowing us to drive away in a 2024 F-150 More

by MEZAJESSE66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karla
Nov 25, 2024 -

Grand Prairie Ford responded

Thank you for your wonderful 5-star review! We're thrilled to hear that Ron Smith provided you with amazing service and helped you negotiate a great deal on your 2024 F-150. We truly appreciate your kind words and are so happy you had a great experience. Enjoy your new vehicle, and we look forward to assisting you again in the future!

November 24, 2024

The service was great. Grand Prairie Ford dealership has became a part of my family. More

by Cory Green
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Harris
Nov 27, 2024 -

Grand Prairie Ford responded

Thank you for the wonderful review! We're so happy to hear that you had a great experience with us. It's truly our pleasure to be a part of your journey, and we're honored to be considered part of your family. We look forward to continuing to serve you for many years to come!

November 24, 2024

Thank you for being patient and caring. My daughter is excited about her new car! More

by nyameL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braylon Boudreaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Grand Prairie Ford responded

Thank you for the wonderful review! We're so glad to hear that your daughter is excited about her new car. It was our pleasure to assist you, and we're happy we could provide a patient and caring experience. If you need anything in the future, we're here to help! Enjoy the new ride!

November 24, 2024

The best dealer ship in dallas. all car less price than all other dealer ship.stop by and check it out More

by michael ma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josue Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Rosas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braylon Boudreaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Harris
Nov 27, 2024 -

Grand Prairie Ford responded

Thank you for the amazing review! We're thrilled to hear you had a great experience with us. We strive to offer the best prices and service in the Dallas area, and we're so happy you noticed! Feel free to stop by anytime, and we'll be here to assist with anything you need. We appreciate your support!

November 23, 2024

Jackie and his team were wonderful. Easy to work with. Highly recommend him. If you’re in the market for a vehicle, look no further! More

by Thorne360
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braylon Boudreaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Grand Prairie Ford responded

Thank you for your kind words! We're thrilled to hear that Jackie and the team were able to make your experience smooth and enjoyable. We truly appreciate your recommendation and are happy that you found the perfect vehicle with us. If you ever need anything in the future, please don’t hesitate to reach out!

November 23, 2024

I would like to say Mr Diaz is a great Advisor he helped us a lot More

by dennisgillespie44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Nov 25, 2024 -

Grand Prairie Ford responded

Thank you for your wonderful 5-star review! We're so glad to hear that Mr. Diaz provided you with great service and assistance. We truly appreciate your kind words and look forward to helping you again in the future!

November 23, 2024

I will never buy another car from Grand Prairie Ford. Worst buying ever. Sales guy was okay. But Finance department are thieves...and the sales team knows. Very shady practice to ramp up your interest ra More

by robert_barton76015
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Donny
Nov 26, 2024 -

Grand Prairie Ford responded

Thank you for your feedback, and we deeply regret that your experience fell short of your expectations. We understand how frustrating it can be to feel like you’ve been treated unfairly, and we take your concerns seriously. We strive for transparency and integrity in all of our transactions, and it’s disappointing to hear that we did not meet these standards during your visit. We’d like to make sure we address your concerns properly. Please contact Maricela Vera at Mvera@grandprairieford.com, and she will assist you in resolving these issues. We appreciate you bringing this to our attention and hope to have the opportunity to make things right.

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