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Grand Prairie Ford

Grand Prairie, TX

Overview
Employees
Reviews
Vehicles
4.7
1,879 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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701 E. Palace Pkwy

Grand Prairie, TX

75050

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Showing 1,879 reviews

October 18, 2024

I wish that the final price and the price on the website weren’t so different More

by saul.favila30
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brenda Rosas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Harris
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Oct 21, 2024 -

Grand Prairie Ford responded

Thank you for your feedback! We’re glad to hear you had a positive experience overall. We understand that discrepancies between online prices and final costs can be frustrating, and we’re continually working to ensure transparency throughout the buying process. If you have any further questions or concerns, please feel free to reach out to us. We appreciate your support and hope to assist you again in the future!

October 18, 2024

Everyone was willing to help and came looking for a deal and Giovanny definitely made it work More

by piter73monterrey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanny
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Oct 21, 2024 -

Grand Prairie Ford responded

Thank you for your fantastic feedback! We’re thrilled to hear that our team was eager to help you find a great deal and that Giovanny played a key role in making it happen. Our goal is to ensure a positive experience for all our customers, and it’s wonderful to know we succeeded in your case. If you have any more questions or need assistance in the future, please feel free to reach out. We look forward to seeing you again!

October 18, 2024

Young, the salesman was great. He was the best part of my experience and the reason I gave 5 stars. I found a chip on my door after I got home and he helped me coordinate the repai More

by joshmccook
Recommend Dealer
Yes
Employees Worked With
Young
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Oct 21, 2024 -

Grand Prairie Ford responded

Thank you for your detailed feedback. We're glad to hear that Young provided you with great service and assisted you with the repair coordination. However, we sincerely apologize for the frustrating experience you had with the financing process and the warranty discussions. Your concerns about communication are valid, and we take them seriously. We aim to provide a transparent and respectful environment for all our customers, and it seems we fell short in this instance. If you have further questions about your financing or the warranty, please reach out to us directly. We appreciate your input and hope to improve your experience in the future. Thank you for choosing us!

October 18, 2024

Very nice people to work with and nice atmosphere. No high pressure tactics, overall great experience More

by rda2248
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Coker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Rosas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2024 -

Grand Prairie Ford responded

Thank you for your kind words! We're glad to hear that you enjoyed a relaxed and positive experience with our team. We appreciate your feedback and look forward to assisting you again in the future!

October 16, 2024

Alejandro was excellent! I would recommend him to family and friends. He was so supportive through it all. More

by frairesmeralda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Loureiro
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Oct 17, 2024 -

Grand Prairie Ford responded

Thank you for your fantastic review! We’re delighted to hear that Alejandro provided you with excellent service and support. Your recommendation means a lot to us, and we look forward to assisting your family and friends in the future. If you need anything else, feel free to reach out!

October 16, 2024

Cameron went out of his way to get me the truck I wanted. Can’t thank him and Jon Lester enough for getting me in a reliable truck I can’t count on and trust. More

by benjamindambold
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Lester, Melissa Lang, Cameron Harris, Karissa Pratt
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Oct 17, 2024 -

Grand Prairie Ford responded

Thank you for your wonderful review! We’re thrilled to hear that Cameron and Jon were able to help you find the truck you wanted. Our team is dedicated to ensuring our customers drive away with vehicles they can trust and rely on. If you need anything in the future, please don't hesitate to reach out. Enjoy your new truck!

October 15, 2024

Very easy process for me. They understood exactly what I wanted and made sure it went smoothly for me. More

by cheetos.lu24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Harris
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Oct 17, 2024 -

Grand Prairie Ford responded

Thank you for your positive feedback! We're delighted to hear that you had an easy and smooth process with us. It's great to know that our team understood your needs and made sure everything went according to your wishes. We appreciate your support and look forward to assisting you again in the future!

October 15, 2024

I love the car it's my favorite color and. The style and the size of the car. More

by joycegambler2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2024 -

Grand Prairie Ford responded

Thank you for your feedback! We’re thrilled to hear that you love your new car and that it’s in your favorite color. It’s great to know that the style and size also meet your expectations. If you have any questions or need assistance in the future, feel free to reach out. Enjoy your ride!

October 15, 2024

Really good to work with, fast and very easy and gave me good numbers that I liked. More

by ldaniel.rm.da
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2024 -

Grand Prairie Ford responded

Thank you for your fantastic feedback! We’re thrilled to hear that you found our team easy to work with and that you appreciated the fast service and favorable numbers. Our goal is to make the process as smooth as possible for our customers, and it’s great to know we achieved that for you. We appreciate your support and look forward to assisting you again in the future!

October 14, 2024

Joshua was great. He ensured that we were satisfied with the options available to us. We will definitely be recommending him to friends and family to purchase vehicles More

by sly094
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brenda Rosas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua North
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2024 -

Grand Prairie Ford responded

Thank you for your kind words! We're thrilled to hear that Joshua provided you with excellent service and helped you find the right options. We appreciate your recommendation and look forward to assisting your friends and family in the future!

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