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Grand Prairie Ford

Grand Prairie, TX

Overview
Employees
Reviews
Vehicles
4.7
1,930 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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701 E. Palace Pkwy

Grand Prairie, TX

75050

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Showing 1,930 reviews

October 12, 2024

Good customer service nice people you reach satisfaction I believe they are number one at the eara More

by Jafarmohammad979
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hermi
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Oct 14, 2024 -

Grand Prairie Ford responded

Thank you for your positive feedback! We're delighted to hear that you had a great experience with our team and found our customer service to be top-notch. We strive to provide the best for our customers, and your satisfaction means the world to us. If you need anything in the future, don't hesitate to reach out!

October 12, 2024

Hello this is Corey Hargrove, my experience with Jackie Mercer was probably the best car buying experience I’ve ever had !! He was fantastic even when I flipped out a couple of times over the payment lol ! More

by coreyhargrove09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Lang
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Oct 14, 2024 -

Grand Prairie Ford responded

Thank you so much for sharing your wonderful experience with Jackie! We're delighted to hear that he made your car-buying journey enjoyable, even through those moments of excitement! Congratulations on your new Bronco Raptor—we're thrilled to have you as a customer for life! If you ever need anything in the future, don’t hesitate to reach out. Enjoy your new ride!

Oct 14, 2024 -

coreyhargrove09 responded

Thanks you guys so much !! CH

October 10, 2024

Easy to get to and didn't have any issues at any point during my purchase. More

by zmlay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Coker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Lang
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Oct 11, 2024 -

Grand Prairie Ford responded

Thank you for your feedback! We're glad to hear that your purchase experience was smooth and hassle-free. If you have any questions or need assistance in the future, feel free to reach out. We appreciate your business!

October 10, 2024

Excelente servicio de parte del personal de venta, muy cordial el trato, explícito a la hora de la negociación… Muy contento con mi trato y sobre todo la adquisición de mi nuevo camión… muchas gracias More

by Ithan Fermin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josue Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parker Fugate
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2024 -

Grand Prairie Ford responded

¡Muchas gracias por sus amables palabras! Nos complace saber que tuvo una excelente experiencia con nuestro personal de ventas y que está satisfecho con su nuevo camión. Su satisfacción es nuestra máxima prioridad y valoramos su preferencia. Si necesita algo en el futuro, ¡no dude en comunicarse con nosotros!

October 10, 2024

Very disappointed in the lack of transparency during the sale and the silence after the fact. More

by pandasig82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cristian
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Oct 14, 2024 -

Grand Prairie Ford responded

Thank you for your feedback. We're sorry to hear about your disappointment regarding the sales process and communication afterward. Your experience is important to us, and we would like to address your concerns. Please reach out to Joseph Coates at JCoates@grandprairieford.com. He will be able to assist you and ensure that your concerns are heard and resolved. Thank you for bringing this to our attention.

October 09, 2024

Everything was great. They worked with us and gave us the deal we were looking for. Edwin was great for just starting a few weeks back. Karla was very knowledgeable and ve More

by lucia
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Romello Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin and Karla
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Oct 11, 2024 -

Grand Prairie Ford responded

Thank you for your wonderful review! We're delighted to hear that everything went smoothly and that our team worked hard to get you the deal you were looking for. It's fantastic to know that Edwin provided great service, especially as a new team member, and that Karla's knowledge and kindness made a positive impact on your experience. We appreciate your feedback and look forward to serving you again in the future! If you have any questions or need assistance, please feel free to reach out.

October 09, 2024

My salesman and the general manager work the deal to what I wanted. Thank you Mike Rodriguez and Jon Jensen. More

by stephent.mitchell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Rodriguez and Jon Jensen, Melissa Lang
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Oct 11, 2024 -

Grand Prairie Ford responded

Thank you for sharing your experience! We’re thrilled to hear that Mike and Jon worked to get you the deal you wanted. Your satisfaction is our priority, and we’re glad we could make it happen. Enjoy your new vehicle, and don’t hesitate to reach out if you need anything in the future!

October 09, 2024

Very professional! My sales rep Trevon went above and beyond to make sure I was satisfied with my purchase. Treveon was excellent, I never would’ve guessed he had been More

by C_DOUGLAS92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Treveon Gary
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Oct 11, 2024 -

Grand Prairie Ford responded

Thank you so much for your kind words! We’re thrilled to hear that Trevon provided you with such excellent service and made your purchasing experience enjoyable. It’s great to know his knowledge and professionalism stood out to you. We appreciate your support and look forward to assisting you in the future!

October 08, 2024

Open clean easy to get around an efecent bright knowledgeable helpful covent location old big More

by OLIEWM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2024 -

Grand Prairie Ford responded

Thank you for your feedback! We're glad to hear that you found our location clean, easy to navigate, and our staff knowledgeable and helpful. Your insights are important to us, and we appreciate your support. We look forward to serving you again soon!

October 08, 2024

Great service and patience. Straight forward and great people to do business with. Not local to Dallas originally from Austin. Did my research prior to coming and they had t More

by 50jgarcia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie
Report | Print
Oct 10, 2024 -

Grand Prairie Ford responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with our team and found the best deals for your truck. We appreciate your trust in us. If you ever need assistance in the future, don’t hesitate to reach out. Safe travels, and enjoy your new truck!

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