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Grand Prairie Ford

Grand Prairie, TX

Overview
Employees
Reviews
Vehicles
4.5
1,328 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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701 E. Palace Pkwy

Grand Prairie, TX

75050

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Showing 1,328 reviews

March 14, 2024

Great service and outstanding customer care. Keep you informed at all times with the status of your vehicle. More

by ELCAGUENO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santos
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Mar 18, 2024 -

Grand Prairie Ford responded

Hi there, Thank you for your review. We are pleased to hear that our team provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.

Helpful
March 14, 2024

Do not go to the place. This place is such a rip off. They pretend to have your best interest, and they do not. Ron Smith, have you believing a bunch of stuff just to make a More

by Smiley Self
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Edsel Elizondo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Elizondo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Flem
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Fugate
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Helpful
March 14, 2024

For the first time ever I don't have to wait 4 hours for the oil change and Sergio was very helpful More

by Evelyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio
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Mar 18, 2024 -

Grand Prairie Ford responded

Hi Evelyn, Thank you for your review. We are pleased to hear that Sergio provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.

Helpful
March 13, 2024

Incredible experience made possible my Jackie Mercer. He is the best of the best, without question. He isn’t a car salesman, he is a problem solver. I won’t buy a car from anyone else! More

by JJGIBBS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2024 -

Grand Prairie Ford responded

Hi there, Thank you for your review. We are pleased to hear that Jackie provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.

Helpful
March 12, 2024

I had made an appointment. It's just an oil change. I waited for my car to get done. It was over an hour but it was ok. Comfortable in the waiting room, it was fine. More

by msemons
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio
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Mar 18, 2024 -

Grand Prairie Ford responded

Hi there, Thank you for your review. We are pleased to hear that our team provided you with good service. Thank you for your kind words and patronage. We look forward to working with you again.

Helpful
March 12, 2024

Just purchased my first vehicle from Jackie . He listened to what I was looking for and helped me choose the right truck for me, a super cool f250 tremor . I would recommend him to people I know. More

by thanh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 18, 2024 -

Grand Prairie Ford responded

Hi there, Thank you for your review. We are pleased to hear that Jackie provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.

Helpful
March 11, 2024

Leaks oil when bought off the lot and y'all want me to pay for it!!! More

by scott.leggett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cesar
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Mar 13, 2024 -

Grand Prairie Ford responded

Hi Scott, we're sorry to hear about your experience. Our team strives to provide top-notch service and we apologize for any inconvenience. Please contact Melissa Perry at 855-971-6306 and we will do our best to make this better.

Helpful
March 11, 2024

Very nice to work with. Came up with solutions to get me in the vehicle I wanted More

by KRISTI3
Recommend Dealer
Yes
Employees Worked With
Kevin
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Mar 18, 2024 -

Grand Prairie Ford responded

Hi Kristie, Thank you for your review. We are pleased to hear that our team provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.

Helpful
March 10, 2024

Excellent! Great experience, prompt service, well informed and all work completed. Will be back again! More

by DKNOX0
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tyler Perry
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Mar 18, 2024 -

Grand Prairie Ford responded

Hi there, Thank you for your review. We are pleased to hear that our team provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.

Helpful
March 10, 2024

don't know that person my person that help me was Autumn N. she was wonderful and professional. More

by lin
Recommend Dealer
Yes
Employees Worked With
Edsel Elizondo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edsel Elizondo
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Mar 18, 2024 -

Grand Prairie Ford responded

Hi Lin, Thank you for your review. We are pleased to hear that Autumn provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.

Helpful
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