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Grand Prairie Ford

Grand Prairie, TX

Overview
Employees
Reviews
Vehicles
4.5
1,324 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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701 E. Palace Pkwy

Grand Prairie, TX

75050

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Showing 1,324 reviews

March 09, 2024

Very friendly and knowledgeable Ron allowed me to make up my mode on my purchase without being over-bearing and calling me too often. More

by Jobazzle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Smith
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Mar 18, 2024 -

Grand Prairie Ford responded

Hi there, Thank you for your review. We are pleased to hear that Ron provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.

Helpful
March 08, 2024

Everything went well with the visit Today Jackie Mercer was the person attending me and my mom we both left very positive and happy with the deal we agreed on ford is the place to Go that f150 in the back More

by jnjaemj690
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Romello Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2024 -

Grand Prairie Ford responded

Hi there, Thank you for your review. We are pleased to hear that Jackie provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.

Helpful
March 08, 2024

Just amazed of what good job he did in helping me get a new car More

by Dinowanda0098
Recommend Dealer
Yes
Employees Worked With
Ron
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Mar 08, 2024 -

Grand Prairie Ford responded

Thank you so much for taking the time to leave such a positive review! We are thrilled to hear about your excellent experience at our dealership. Our team works hard to provide top-notch service and make every visit enjoyable for our customers.

Helpful
March 08, 2024

It was great It was a very good experience they will always have all of my business going forward More

by PARTIN_WES
Recommend Dealer
Yes
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Mar 18, 2024 -

Grand Prairie Ford responded

Hi there, Thank you for your review. We are pleased to hear that our team provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.

Helpful
March 08, 2024

Jay always takes care of my car and looks out for me. That is why I keep coming back. More

by FREDE.1469
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jairo (Jay) Sanchez
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Mar 18, 2024 -

Grand Prairie Ford responded

Hi there, Thank you for your review. We are pleased to hear that Jay provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.

Helpful
March 07, 2024

Antonio has great customer service and kept me informed of my truck being serviced! Awesome service technician! More

by J. White
Recommend Dealer
Yes
Employees Worked With
Antonio
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Mar 08, 2024 -

Grand Prairie Ford responded

Thank you so much for taking the time to leave such a positive review! We are thrilled to hear about your excellent experience at our dealership. Our team works hard to provide top-notch service and make every visit enjoyable for our customers.

Helpful
March 07, 2024

Great. Efficient, customer oriented, accommodating, communicative, concise, and pleasant. Anthony was good to work with, he got it done. More

by Santiago7
Recommend Dealer
Yes
Employees Worked With
Anthony Vanderford
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Mar 08, 2024 -

Grand Prairie Ford responded

Thank you so much for taking the time to leave such a positive review! We are thrilled to hear about your excellent experience at our dealership. Our team works hard to provide top-notch service and make every visit enjoyable for our customers.

Helpful
March 07, 2024

Wonderful work Atención excelente, servicio súper amable, cubrieron todas mis expectativas y fue un placer haber hecho mi compra con ustedes mil gracias y muchas bendiciones para todo el equipo que hacen pos More

by MORENA-731
Recommend Dealer
Yes
Employees Worked With
José Flores
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Mar 08, 2024 -

Grand Prairie Ford responded

Thank you so much for taking the time to leave such a positive review! We are thrilled to hear about your excellent experience at our dealership. Our team works hard to provide top-notch service and make every visit enjoyable for our customers.

Helpful
March 06, 2024

He reached out to his technician to explain the problem and assure the issue was fixed. Always answers the phone as well. More

by ZEKEF098
Recommend Dealer
Yes
Employees Worked With
Chris
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Mar 08, 2024 -

Grand Prairie Ford responded

Thank you so much for taking the time to leave such a positive review! We are thrilled to hear about your excellent experience at our dealership. Our team works hard to provide top-notch service and make every visit enjoyable for our customers.

Helpful
March 06, 2024

Had my car for almost one month. Did not look at it until it had been there for 2 weeks More

by larrydwatson
Recommend Dealer
No
Employees Worked With
Santos
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Mar 08, 2024 -

Grand Prairie Ford responded

We apologize for the extended duration it took to address the issues with your vehicle. Your satisfaction is our priority, and we understand your frustration with the length of time it took to complete the necessary repairs. We strive to provide efficient and timely service to all our customers, and we regret that we fell short of your expectations in this instance. Please know that we are actively reviewing our processes to ensure that similar delays do not occur in the future. If there's anything else we can do to address your concerns or if you have any further feedback, please don't hesitate to reach out to us. We appreciate your patience and understanding.

Helpful
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