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Grand Prairie Ford

Grand Prairie, TX

Overview
Employees
Reviews
Vehicles
4.7
2,552 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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701 E. Palace Pkwy

Grand Prairie, TX

75050

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Showing 2,552 reviews

March 27, 2026

Excellent attention to details and professional The service department is better than 'luxury' focused dealerships More

by Glazing555
Recommend Dealer
Yes
Employees Worked With
Antonio
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Apr 20, 2026 -

Grand Prairie Ford responded

We appreciate your feedback. We’re glad you received professional service and strong attention to detail from the team. Thank you for your trust, and we look forward to seeing you again.

March 27, 2026

Nelson Courtney is the definition of great customer service... he should an example of how customer should be experiencing when they visiting for any reasons More

by Danny_lincoln76
Recommend Dealer
Yes
Employees Worked With
5
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Apr 20, 2026 -

Grand Prairie Ford responded

We appreciate your feedback. We’re glad Nelson Courtney provided excellent customer service and made your visit a positive experience. Thank you for your trust, and we look forward to seeing you again.

March 26, 2026

Waited in my truck for 10 to 15 minutes after I let them know I was there. More

by HARLEYNANNY94
Recommend Dealer
No
Employees Worked With
Santos Flores
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Apr 20, 2026 -

Grand Prairie Ford responded

We appreciate you bringing this to our attention and understand how valuable your time is during a visit. Our team strives to provide prompt and attentive service from the moment guests arrive. We will continue working to ensure smoother coordination so wait times are minimized. Please feel free to contact Victoria Courtney at 855-971-6306 so we can assist further.

March 26, 2026

Had a great experience from start to finish I will be back to see you More

by HARLEYNANNY94
Recommend Dealer
Yes
Employees Worked With
Scott Smith
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Apr 20, 2026 -

Grand Prairie Ford responded

We appreciate your feedback. We’re glad you had a great experience from start to finish. Thank you for your trust, and we look forward to seeing you again.

March 26, 2026

Customer service was excellent and team really took care of my vehicle. Definitely bringing it back in the future. More

by sean.anderson0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson
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Apr 20, 2026 -

Grand Prairie Ford responded

We appreciate your feedback. We’re glad the team provided excellent service and took great care of your vehicle. Thank you for your trust, and we look forward to seeing you again.

March 26, 2026

Rockelle was very kind and efficient. It absolutely would like to have her as an advisor again! More

by kyann.sanders
Recommend Dealer
Yes
Employees Worked With
Rockelle
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Apr 20, 2026 -

Grand Prairie Ford responded

We appreciate your feedback. We’re glad Rockelle provided kind and efficient service during your visit. Thank you for your trust, and we look forward to seeing you again.

March 26, 2026

Service was very good and helpful, everyone did a good job referring me to right people for what I needed. More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio
Report | Print
Apr 20, 2026 -

Grand Prairie Ford responded

We appreciate your feedback. We’re glad the team was helpful and guided you to the right people for your needs. Thank you for your trust, and we look forward to seeing you again.

March 26, 2026

I am from Amarillo & was in town for my daughter's 18th birthday. When we experienced trouble on our way I to town Rockelle was very helpful & went out of her way to find a way to get my transmission fixed More

by DNLoggins
Recommend Dealer
Yes
Employees Worked With
Rockelle
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Apr 20, 2026 -

Grand Prairie Ford responded

We appreciate your feedback. We’re glad Rockelle and the team were able to assist quickly, keep you informed, and turn a difficult situation into a positive experience during your trip. Thank you for sharing your experience, and we look forward to seeing you again.

March 25, 2026

I have worked with Grand Prairie Ford for several years. I have purchased I believe 5 vehicles from them and use your service department for all of my oil changes and other maintenance details. More

by DEBDAHMAN
Recommend Dealer
Yes
Employees Worked With
Nelson in the service department. He is always courteous and truthful. I like working with him
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Apr 20, 2026 -

Grand Prairie Ford responded

We appreciate your continued loyalty over the years and your trust in both our sales and service teams. Thank you for choosing Grand Prairie Ford for your vehicles and maintenance needs—we look forward to serving you again.

March 25, 2026

My vehicle was fixed on time and fixed right. Everybody did their jobs with a very good attitude, More

by Johnny Kimberlin24
Recommend Dealer
Yes
Employees Worked With
Antonio Avalon's
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Apr 20, 2026 -

Grand Prairie Ford responded

We appreciate your feedback. We’re glad your vehicle was completed on time and that the team provided great service with a positive attitude. Thank you for your trust, and we look forward to seeing you again.

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