Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Grand Prairie Ford
Grand Prairie, TX
1,883 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,883 reviews
August 06, 2023
Ron and Grace were fantastic from start to finish. Our overall experience could not have been any better. From the test ride with Ron explaining the vehicle's functionality and Ron and Grace's willing Our overall experience could not have been any better. From the test ride with Ron explaining the vehicle's functionality and Ron and Grace's willingness to answer questions that may arise, not only while we were at the dealership, but if something came up in the future, to give them a call. They made the purchase portion a wonderful experience, but amazingly it didn't stop there. Transitioning over to the finance portion with Scott was just as delightful and very detailed without feeling as if you are locked up for hours to complete the deal. This was a great experience and we will continue to purchase our vehicles from Grand Prairie Ford. More
by James & Dee
August 05, 2023
We had a very good experience when we were purchasing our new 2023 Ford Edge from Josue Cruz at Grand Prairie Ford. Josue was very professional and treated my wife and I with a great deal of respect. Thank new 2023 Ford Edge from Josue Cruz at Grand Prairie Ford. Josue was very professional and treated my wife and I with a great deal of respect. Thank you to all that we interacted with at Grand Prairie Ford, John Allen More
by mallen
August 05, 2023
Loved working with Jackie. Great customer service. Would definitely come back and ask for him. Great customer service. Would definitely come back and ask for him. More
by Deckard719
August 03, 2023
Excellent service and staff. I’m enjoying my new economical ride. Many thanks to you guys. I’m enjoying my new economical ride. Many thanks to you guys. More
by Maryjobi434
July 31, 2023
Horrible Dealership ! No Help after Sell , They Lie , Rude , No Management At such a big company! I have messages emails proof they are a horrible dealership in Texas ! No Help after Sell , They Lie , Rude , No Management At such a big company! I have messages emails proof they are a horrible dealership in Texas ! More
by Kaylin Brown
Employees Worked With
Cameron Harris
July 31, 2023
Jackie was very nice and professional. Told him what we wanted and that’s exactly what he showed us. He gave us a good deal and everything was done fast. Thank you Jackie! Told him what we wanted and that’s exactly what he showed us. He gave us a good deal and everything was done fast. Thank you Jackie! More
by Elida and Leo Benitez
Employees Worked With
July 28, 2023
If I could give less then 1 star I would. My husband & I came from Tyler after going back & forth with Brenda (used cars). What we wanted to look at of course wasn't there any longer. We te My husband & I came from Tyler after going back & forth with Brenda (used cars). What we wanted to look at of course wasn't there any longer. We test drove another truck, got it. Drove it less then 2 weeks & now has been sitting at a local dealership waiting for the MPP insurance guy to come look at it. Took over 7 days for him to make it to look at it. Said it was over his grade of pay & had to discuss with his supervisors. Whole time, guy at local dealership is telling them that it needs a new motor. Hello, less then 2 weeks of owning. MPP don't want to pay for a new motor only lifters, dealership, said really needs new motor. They are offering to pay around 5k and we have to come up with over 7k. Cause I have that laying around. Once the sale lady screwed us, we never heard back from her again. Oh wait, she was in Canada and wasn't getting any kind of service to be able to answer my calls/text/emails, but her service worked well enough after we called her boss. Asked for over a week for the financial paperwork finally got at 6pm on the 14th of July and guess what? The 13th at 10am was the deadline to bring back the truck. So guess what, we know have a xxx truck sitting in the shop that we can't afford to pay for yet the first payment on this xxx is coming up. Believe me I am not done with you people yet. DO NOT BUY ANYTHING FROM THESE CROOKS. I wished I had read these reviews first. What they have done to us is wrong. More
by Wendytstar
