Grand Prairie Ford

Horrible Dealership ! No Help after Sell , They Lie , Rude , No Management At such a big company! I have messages emails proof they are a horrible dealership in Texas ! No Help after Sell , They Lie , Rude , No Management At such a big company! I have messages emails proof they are a horrible dealership in Texas ! More

Jackie was very nice and professional. Told him what we wanted and that’s exactly what he showed us. He gave us a good deal and everything was done fast. Thank you Jackie! Told him what we wanted and that’s exactly what he showed us. He gave us a good deal and everything was done fast. Thank you Jackie! More

BUEN SERVICIO, PRONTA SOLUCIÓN,AMABILIDAD, ATENCIÓN, UN LUGAR PARA LOS NIÑOS 👌ME GUSTO !! VOLVERÉ PRONTO !! LUGAR PARA LOS NIÑOS 👌ME GUSTO !! VOLVERÉ PRONTO !! More

Great service by knowledgeable sales person. Easy to deal with in and out in less than 2 hours! Easy to deal with in and out in less than 2 hours! More

Jackie was great to us and very knowledgeable. He and Mello worked well together to help us in this great deal. He and Mello worked well together to help us in this great deal. More

If I could give less then 1 star I would. My husband & I came from Tyler after going back & forth with Brenda (used cars). What we wanted to look at of course wasn't there any longer. We te My husband & I came from Tyler after going back & forth with Brenda (used cars). What we wanted to look at of course wasn't there any longer. We test drove another truck, got it. Drove it less then 2 weeks & now has been sitting at a local dealership waiting for the MPP insurance guy to come look at it. Took over 7 days for him to make it to look at it. Said it was over his grade of pay & had to discuss with his supervisors. Whole time, guy at local dealership is telling them that it needs a new motor. Hello, less then 2 weeks of owning. MPP don't want to pay for a new motor only lifters, dealership, said really needs new motor. They are offering to pay around 5k and we have to come up with over 7k. Cause I have that laying around. Once the sale lady screwed us, we never heard back from her again. Oh wait, she was in Canada and wasn't getting any kind of service to be able to answer my calls/text/emails, but her service worked well enough after we called her boss. Asked for over a week for the financial paperwork finally got at 6pm on the 14th of July and guess what? The 13th at 10am was the deadline to bring back the truck. So guess what, we know have a xxx truck sitting in the shop that we can't afford to pay for yet the first payment on this xxx is coming up. Believe me I am not done with you people yet. DO NOT BUY ANYTHING FROM THESE CROOKS. I wished I had read these reviews first. What they have done to us is wrong. More

Average dealership with terrible customer service. They put regular fuel in cars that are only supposed run on premium. When i asked Huey if the car should have premium after he filled it with regu They put regular fuel in cars that are only supposed run on premium. When i asked Huey if the car should have premium after he filled it with regular he said “it doesn’t matter”. After verifying that it indeed should ONLY have premium fuel i brought it to his attention and he was extremely rude and confrontational. More

Service at GPF is always wonderful. Sergio Diaz was extremely helpful and walked me through the process. That's why I keep coming back! Sergio Diaz was extremely helpful and walked me through the process. That's why I keep coming back! More

Great salesperson but added too many unnecessary fees to price, which made negotiations harder. Free oil changes will help. price, which made negotiations harder. Free oil changes will help. More

Jackie was responsive to my all my requests and followed up appropriately, when necessary. He made the entire process enjoyable and concentrated on my needs as a customer. up appropriately, when necessary. He made the entire process enjoyable and concentrated on my needs as a customer. More