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Grand Prairie Ford
Grand Prairie, TX
1,865 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,865 reviews
February 09, 2023
It was such a pleasure to work with Jackie. He was extremely accommodating with our needs. I will definitely be back for my next vehicle purchase. He was extremely accommodating with our needs. I will definitely be back for my next vehicle purchase. More
by Adrianne
February 08, 2023
Jackie and Jose Cruz were great! They were quick,informative and efficient. Everyone at the dealership made the buying experience great. They were quick,informative and efficient. Everyone at the dealership made the buying experience great. More
by Redcoop50
February 06, 2023
WORST CAR BUYING EXPERIENCE EVER! !!!!!!! I have been around the block a few times and have bought and sold MANY vehicles over the years but this place takes the cake.. from a complete !!!!!!! I have been around the block a few times and have bought and sold MANY vehicles over the years but this place takes the cake.. from a completely incompetent sales lady to the absolute low ball trade they offer. I came in with money already ready to be wired once the final amount was reached.. got there at 1:00 pm and did not escape until 6pm due to FLAT OUT incompetence and a sales lady who either would not listen or simply could not understand that ALL I needed was the final number and instructions on where to send the funds... This thing asked me at least 50 times if I was going to finance with them.. no matter HOW much I emphasized I AM NOT she kept asking.. she told me they were going to raise the price if I didn't finance thru them.. AFTER the deal was reached... just full of lies and incompetence..... Having the money all arranged well before stepping in the stealership I should have been there 1 to 1.5 hours MAX... not 5... They will also Low Ball the everloving crap out of you on your trade.... all I can say is.. BUYER BEWARE!!!!!! THIS PLACE SUCKS!!! I did purchase ONLY because I could not find what I was looking for anywhere else..... More
by bamadude4
Employees Worked With
February 04, 2023
We were satisfied and very happy with Jackie our salesman. And love my new vehicle! salesman. And love my new vehicle! More
by B
Employees Worked With
February 04, 2023
Jackie was super helpful. He went above and beyond to get the car we wanted and made sure we were satisfied. Thanks Jackie!! He went above and beyond to get the car we wanted and made sure we were satisfied. Thanks Jackie!! More
by pcastaneda88
Employees Worked With
January 30, 2023
Jackie did great I’m glad he was able to able help me out 5 stars 5 stars More
by jhudson2014
Employees Worked With
January 28, 2023
This particular Ford Dealership made my family feel right at home. Jackie gave my husband and I full attention and was quick with all responses. We definitely are happy with our service and look forward to o at home. Jackie gave my husband and I full attention and was quick with all responses. We definitely are happy with our service and look forward to our future purchases down the road. More
by susannah
January 26, 2023
our recent visit (1/25/23) to this dealership was not satisfying to put it lightly! my boyfriend needed a car asap because his car crapped out on him. we went through different research channels and got satisfying to put it lightly! my boyfriend needed a car asap because his car crapped out on him. we went through different research channels and got pre-approved through our local credit union. we just needed to pick a car and execute the paperwork process. we came here, looked at the car, test drove it, only for things to drastically change when it came to financing and we told them we had gotten pre-approved. they told us ATLEAST 5 TIMES they had to run our credit to match or get a better rate and seemed really upset they we kept saying no. we didn’t want our credit ran again because we are going to be purchasing a house in the next few months and didn’t want another ding on our credit. they then proceeded to get the sales manager who insisted on the same thing. after 4 hours of being there and with our toddler at that it was a complete waste of time and energy! they turned us away because we refused to finance with them to make the purchase. i understand needing commission off a sale and thinking you all could get us a better rate but the fact that we told you our plans for house buying and that we didn’t want multiple dings on our credit with no guarantee they could get us a better rate and ACTUALLY was willing to lose a guaranteed sale is beyond me. i’ve purchased many vehicles and i’ve never seen them turn away a customer for this and with an almost 800 credit score just because we refused to in house finance! in the long wrong we are glad we didn’t do business with this dealership. went to nissan in rockwall the next day and was done with keys in hand in about 4 hrs! i wouldn’t recommend this dealership based off our recent personal experience ESPECIALLY if like us, get pre-approved prior to purchasing. More
by rachiehernandez08
Employees Worked With
older hispanic lady
January 23, 2023
Jackie is absolutely THE BEST! He worked 2 deals out me. I didn’t even come in here looking for a vehicle, but walked out with a 2023 Ford! He definitely understood the assignment! He worked 2 deals out me. I didn’t even come in here looking for a vehicle, but walked out with a 2023 Ford! He definitely understood the assignment! Thank you Jackie!💙🙏🏼 More
by Sandra
Employees Worked With
January 15, 2023
He did great job. He really did work with us. I would come back again. He really did work with us. I would come back again. More
by Tyahaneisha
Employees Worked With
