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Grand Prairie Ford
Grand Prairie, TX
1,926 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,926 reviews
May 13, 2023
I have bought two used cars. Very experienced and kind. Come see her for your used car needs! Very experienced and kind. Come see her for your used car needs! More
by Montse
Employees Worked With
May 12, 2023
Very respectful and willing to please. Great follow up very value for my trade in truck Great follow up very value for my trade in truck More
by dave
May 11, 2023
Excellent customer service from salesman, to manager, to finance. Thank you Braylon, Steve, Charlie and Jon for an excellent experience. All questions answered, all concerns addressed, and every effort to finance. Thank you Braylon, Steve, Charlie and Jon for an excellent experience. All questions answered, all concerns addressed, and every effort to get me in my truck at terms I wanted. Excellent job. More
by Ptr
May 09, 2023
Great experience. Jackie was very helpful. Got just what we wanted and the haggling wasn't painful. Jackie was very helpful. Got just what we wanted and the haggling wasn't painful. More
by myp00
May 08, 2023
Absolute nightmare. I usually buy either a BMW or Lexus but was in the mood for an American muscle car so I went to drive the only black convertible mustang in the d I usually buy either a BMW or Lexus but was in the mood for an American muscle car so I went to drive the only black convertible mustang in the dfw with an appointment. After waiting for help it didn’t start. Brand new and it didn’t start. They trying jumping it for a few mins and it didn’t work at first so I decided to leave. The sales manager guy asked what he could do so I asked for a discount for my time and trouble. He quickly said no so I left. Very dissapointed. More
by Frustrated
Employees Worked With
Robert Fugate, Kennedy Richarson
May 05, 2023
Jackie met my needs and was transparent the entire process. I'll be bringing future business to him! process. I'll be bringing future business to him! More
by Herbert.m.keeley
May 04, 2023
Jackie is best. No pressure and everything straight forward. The quickest car buy experience I have ever had. No pressure and everything straight forward. The quickest car buy experience I have ever had. More
by robpretus
April 27, 2023
Jackie was incredibly professional and helpful and kind! He knew exactly what I wanted and hooked me up with an incredible deal! So excited about my new ride!! He knew exactly what I wanted and hooked me up with an incredible deal! So excited about my new ride!! More
by Betsyrosen
Employees Worked With
April 26, 2023
The dealership did everything great! They worked with me though a multitude of purchase option and came through it all. Finance department was great. Taking delivery was easy. I woul They worked with me though a multitude of purchase option and came through it all. Finance department was great. Taking delivery was easy. I would highly recommend this dealership. More
by jcjmarl
Employees Worked With
April 25, 2023
Be careful here I bought a vehicle here that I'm having issue with now. I day after purchase. They have had the vehicle longer than me. Had to bring it back to get a inspection that I was told I had and e issue with now. I day after purchase. They have had the vehicle longer than me. Had to bring it back to get a inspection that I was told I had and everything but the brakes are good. I purchase the vehicle cash. Over 20.000 and I haven't drove it 1day. I'm hoping they fix my issue instead of saying it sold as is. I trusted them for there professional and now I'm having second thoughts about this dealership. I'll keep yall posted on the situation. But as of now I have thousands spent vehicle at another dealership so they can inspect what they said they had already did More
by El
Employees Worked With
Hosea and David G.P ford
