Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Grand Prairie Ford
Grand Prairie, TX
1,889 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,889 reviews
April 28, 2022
Advertised price was 3k less than the official quote when i asked about vehicle (not including tax of course). We were working out a deal and negotiating with sales rep (Ivan) when he suddenly went silent fo i asked about vehicle (not including tax of course). We were working out a deal and negotiating with sales rep (Ivan) when he suddenly went silent for almost 24 hours and then came back and said car was sold. We were never told anyone else was looking at it. Not sure if i believe him or not but avoid this shady dealership. More
by MeganE27
Employees Worked With
Ivan, Emilio
April 26, 2022
I went in to buy a new car and trade my 2020 Explorer which is loaded. They offered me 28k for it. KBBa values it at 37k plus they wanted to add 15k over sticker price on a new Mach-e. Bunch of thieves. which is loaded. They offered me 28k for it. KBBa values it at 37k plus they wanted to add 15k over sticker price on a new Mach-e. Bunch of thieves. This is why people don’t like car salesmen. More
by Arthurjespinoza
Employees Worked With
I don’t care to remember his name. , Reyna Hernandez
April 22, 2022
We passed many Ford dealers and drove 680 miles to do business with this team. The trip was well worth it and we will do it again. business with this team. The trip was well worth it and we will do it again. More
by Rockford1700
Employees Worked With
Other Employees :
Robert Fugate, Amanda Gonzales
April 21, 2022
Jackie is knowledgeable, kind, and efficient! We had the BEST experience at Grand Prairie Ford. We had the BEST experience at Grand Prairie Ford. More
by emilytomasella
April 19, 2022
Jackie did an amazing job getting us into the vehicle we wanted for a great price! wanted for a great price! More
by Mrdavidson92
April 19, 2022
As always, great overall experience and Jackie is the best salesman I’ve ever had the pleasure to work with! best salesman I’ve ever had the pleasure to work with! More
by RoxeyM
April 18, 2022
Was fast and easy service. Couldn’t be happier with the truck and the timely matter. Couldn’t be happier with the truck and the timely matter. More
by M cross
Employees Worked With
April 16, 2022
My family has bought multiple vehicles with Jackie. He is straightforward and honest. Jackie has repeatedly helped us work deals on new and used vehicles. I cannot say the same about his management. Wh He is straightforward and honest. Jackie has repeatedly helped us work deals on new and used vehicles. I cannot say the same about his management. While Jackie continually works for the customer, his management makes his job significantly harder by being hard to work with and stubborn. Despite working on this deal with Jackie across two days, I never met his management or even heard their name. They tried playing games by remaining anonymous. If my family did not have a history of working with Jackie, I would have walked away from this deal within the first 30 minutes. This review format is also very misleading. The entire review counts against Jackie, even if someone from another department was hard to work with. If I could leave the management a 2 star review I would. More
by MSM2016
April 15, 2022
My family and I will ONLY buy our vehicles from Jackie Mercer because he is the best! Mercer because he is the best! More
by Demchrst3
March 31, 2022
The overall experience at GP Ford was really great. All of the staff I came in contact with was very nice and super upbeat!! I loved working g with Jackie he was incredibly helpful and incredibly expla All of the staff I came in contact with was very nice and super upbeat!! I loved working g with Jackie he was incredibly helpful and incredibly explanatory about everything!! I will definitely be coming back in the future to purchase from GP Ford! More
by Wade
