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Grand Prairie Ford

Grand Prairie, TX

4.7
1,926 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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701 E. Palace Pkwy

Grand Prairie, TX

75050

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Showing 1,926 reviews

February 11, 2022

Appreciate the professional help and hassle free service. Thanks. thank you Jackie Mercer thank you grand prairie More

by Ron_oden
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Grand Prairie Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

February 09, 2022

Awesome experience with Jackie, He really wanted to work with me on finding the right vehicle. He was very patient with me and answered all my questions. More

by iloredo00
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Grand Prairie Ford responded

Thank you for your positive feedback!

January 16, 2022

Mr Jackie was very helpful and attentive to my needs and my wants. He did an awesome job. I will highly recommend him to other people in need of a truck. More

by Donnie ray
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

Grand Prairie Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

January 08, 2022

Very patient and informed me of my credit account and possibilities of getting into a new car. Thank you Mr Mercer!! More

by crcooks@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karla Corralejo
Jan 10, 2022 -

Grand Prairie Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

January 06, 2022

Great customer service- knowledgeable and friendly staff. Cameron was an excellent salesman. Dealership provides plenty of added bonuses- would recommend doing business with them! More

by Johnrowens
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Harris
Jan 07, 2022 -

Grand Prairie Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

January 04, 2022

Best car buying experience ever. Everyone was so nice and helpful. Will definitely recommend to all our friends. More

by Vicki.s.miller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Lang
Jan 04, 2022 -

Vicki.s.miller responded

Best car buying experience eber!

Jan 05, 2022 -

Grand Prairie Ford responded

Thank you for your positive feedback!

January 02, 2022

$2100 and some change to fix air condition not fix it then charge me $600 and some change did not fix it and want me to bring it back a third time crooks act very unconcerned More

by Yvonne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brent and Melissa
December 31, 2021

Excellent Service, Mr Jackie is super Excellent Service, Mr Jackie is super wonderful, Friendly, very Knowledgeable and got us the help we needed to walk out with a new car :) Thank y More

by MS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2022 -

Grand Prairie Ford responded

Thank you for your positive review!

December 27, 2021

Jackie Mercer and Blake Stephens we’re AMAZING!! They made the stressful process of buying a new truck, not so stressful! They helped us in every way they could! Highly recommend!! More

by Alyssa New
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Stephens
Dec 29, 2021 -

Grand Prairie Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

December 21, 2021

We are very excited about our new Ford Explorer! Jackie took good care of us. More

by Castella.katlyn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Fugate
Dec 22, 2021 -

Grand Prairie Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

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