Grand Subaru

Gabe was both informative and helpful and I would recommend him and Subaru to friends or family.This might be my last purchase as far as cars go. recommend him and Subaru to friends or family.This might be my last purchase as far as cars go. More

Car buying can be a stressful process. However, the Grand Subaru staff: my sales person, Ramon and my finance person made it really stand out. The Grant Subaru dealership gets my highest recommendatio Grand Subaru staff: my sales person, Ramon and my finance person made it really stand out. The Grant Subaru dealership gets my highest recommendations. The store was definitely worth the drive from the city. More

Gabriel was super helpful and easy to work with and got us on the road in our dream car in record time! I am glad we chose Grand. us on the road in our dream car in record time! I am glad we chose Grand. More

This was my first time buying a new vehicle and it happened to be at the worst possible time with how crazy the market was (is). Lou got in contact with me regarding the 2021 Subaru Crosstrek I expres happened to be at the worst possible time with how crazy the market was (is). Lou got in contact with me regarding the 2021 Subaru Crosstrek I expressed interest in and helped me lock in the financing I wanted early on as the car was not arriving until late the next month. Lou was great at communicating with me in a very timely manner via text, phone, and email, sending me updates on the status of the car and getting me ready to purchase it once it had arrived. Overall very positive buying experience for my first time. Andrew the finance manager was also a very big help when I went through that process of the car purchase. Very easy to talk to and explained everything in way that was easy to understand. I initially purchased an extended warranty however later decided I wanted to cancel it. I was extremely stressed out about this as I know these things can get complicated to cancel. Andrew, however, gave me his phone number and I sent him a text on a Sunday (long weekend too) explaining I'd like to cancel it. I was not expecting to hear back until a few days later as well as expecting to be pitched another offer or deal but that was not the case. Andrew responded that day stating that it was no problem and he would take care of it, end of story. I immediately felt a huge sigh of a relief with how professional he was in handling this situation as I've read horror stories online from other dealerships handling similar situations. Can't say enough good things about this dealership. If you need a Subaru in the Chicagoland area I highly recommend the team here at Grand Subaru. More

Everyone was really friendly and helpful , especially Everyone was really friendly and helpful , especially Afiza Abaihanova. Afiza was very knowledgeable and helped me acquire my first Suburu. I love m Everyone was really friendly and helpful , especially Afiza Abaihanova. Afiza was very knowledgeable and helped me acquire my first Suburu. I love my new car! More

Very friendly dealership to do business with. Even employees that were not involved with me directly said hello. It made me feel more comfortable. Jason Smith was the best, definitely 5 stars. He was employees that were not involved with me directly said hello. It made me feel more comfortable. Jason Smith was the best, definitely 5 stars. He was friendly, helpful and knowledgeable. More

Haven’t purchased a car in 10+ years and times have changed. Chris made the process seem smooth and expedited. He answered all our questions and made us feel comfortable. I would highly recommend conta changed. Chris made the process seem smooth and expedited. He answered all our questions and made us feel comfortable. I would highly recommend contacting Chris isf you are car shopping. More

Jason was friendly and helpful and has remained in communication with me since the purchase. Overall, my experience with Jason, and with Grand Subaru, was excellent. –Jim B. communication with me since the purchase. Overall, my experience with Jason, and with Grand Subaru, was excellent. –Jim B. More

My experience with this dealership was exceptional. The salesperson (Afiza) that I worked with was professional, knowledgeable, and very prompt to get back to me when I had questions. I never felt like I w salesperson (Afiza) that I worked with was professional, knowledgeable, and very prompt to get back to me when I had questions. I never felt like I was being pressured into purchasing a vehicle. They were a pleasure to work with. More

Grand Subaru is an inviting and orderly and clean establishment with a courteous attentive staff. We were there to purchase the Impreza that we leased for the last three years and Wendy worked with u establishment with a courteous attentive staff. We were there to purchase the Impreza that we leased for the last three years and Wendy worked with us to get the deal we wanted. She is a true gem. More