Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Grand Subaru
Bensenville, IL
3,758 Reviews
At Grand Subaru we provide the highest level of customer service, through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience, whether you are looking for a new vehicle, pre-owned vehicle, online specials, need parts or service, or would like information on Subaru products and services. Do not hesitate to call or email us.
Grand Subaru is centrally located in the Chicago area making it easy and convenient to get to, whether you are coming from Chicago, Elmhurst, Bensenville, Naperville, Lombard, Schaumburg, Countryside, or Arlington Heights. We are one mile off of I-290 in Bensenville/Elmhurst.
To make your purchasing decision easier Grand Subaru offers a large selection of New Subaru Models. Our New Car Inventory includes all the best selling models and trim packages. Whether you are looking for the Forester, Impreza, Outback, Legacy, Tribeca, WRX, or WRX STi, we have what you are looking for. Also, don?t forget to ask us about our great financing and leasing options. You can trust that Grand Subaru will professionally fit you into the automobile of your choice.
We pride ourselves in having one of Chicagoland's best selections of Pre-Owned Subarus whether it's a 5 year old Subaru Outback or a current model with low miles. We stock as many years and models possible, offering the widest selection of cars and trucks and ease of purchase. Our well-trained Certified Sales Staff is here to answer any and all questions you may have.
Grand Subaru's professionally managed Service and Parts Departments are open to accommodate you, whether for a quick oil change or for an extended service visit; and, as always, Grand Subaru offers competitive pricing for your automotive maintenance needs. Grand Subaru has Subaru Certified Technicians specifically trained to work on your Subaru. You will also receive a courtesy car wash. Knowing your car is in good hands is important.
If you have any questions or concer
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,758 reviews
April 06, 2021
Just bought a 2021 Forester, very happy to deal with. Sharlene is really nice and helpful. very good experience to buy a brand new car and easy. with. Sharlene is really nice and helpful. very good experience to buy a brand new car and easy. More
by Vince
Employees Worked With
Sharlene Titre
Helpful April 06, 2021
Though I live in New York State I chose to work with this dealership because their online reviews were excellent and their price could not be matched by anyone on my side of the country. However the best par dealership because their online reviews were excellent and their price could not be matched by anyone on my side of the country. However the best part of the experience was the no pressure sales approach and the feeling that I got the best price for the car I bought without any adversarial negotiations or last minute surprises. Every other car I’ve brought required a high tension series of interactions with salesmen that are both unpleasant and usually put the buyer at a disadvantage. Working with Mr. Cameron Haque at Grand Subaru the entire experience was friendly and without any tension or manipulation. Not only we were able to finalize almost all details by email but the man even picked me up from the airport! It’s hard to find something to compare the experience to but perhaps the easiest way to explain is that it’s like when you’re at Home Depot and you find the associate who not only knows the part you need but is happy to patiently tell you all the information you need for your project. My entire experience felt like that kind of friendly, buyer centric interaction. Without reservation I strongly recommend Mr. Haque and Grand to anyone in the market for for a Subaru. More
by MF18Murt
Employees Worked With
Cameron Haque
April 06, 2021
We had an excellent experience, start to finish, purchasing our Outback from Grand Subaru. Gabriel Talpos and Domenica Reyna made sure that everything was to our satisfaction and we could not be ha purchasing our Outback from Grand Subaru. Gabriel Talpos and Domenica Reyna made sure that everything was to our satisfaction and we could not be happier with our purchase!! More
by Lbward
April 06, 2021
My family and I are extremely grateful to Andrew and the entire Grand Subaru team. The professionalism, attention to detail and concern about what the customer needs were shown during the entire purchase pr entire Grand Subaru team. The professionalism, attention to detail and concern about what the customer needs were shown during the entire purchase process. Andrew especially has changed my mind and experience about dealing with a car dealership. I'm recommending this dealership to all my family and friends. We will be back again to purchase another vehicle soon. Thanks The Hendersons Geneva, IL More
by Chicagoson79
April 06, 2021
I just purchased a new Subaru from Grand. I have dealt with this dealership for the past 8 years and have found their sales and service departments to be honest. with this dealership for the past 8 years and have found their sales and service departments to be honest. More
by pmc1308
Employees Worked With
April 05, 2021
Lou, at Grand Subaru, made my many visits, questions and test drives easy and helpful. And when it came to the purchase process of my new Outback Lou and Grand Subaru made the process pretty painless. Thank test drives easy and helpful. And when it came to the purchase process of my new Outback Lou and Grand Subaru made the process pretty painless. Thank you Lou and Grand Subaru! More
by David S
April 05, 2021
I chose Grand Subaru because they had a large selection of certified used vehicles, and I wanted a reliable SUV. I am very pleased with my 2018 Outback, especially since I was able to purchase extended war of certified used vehicles, and I wanted a reliable SUV. I am very pleased with my 2018 Outback, especially since I was able to purchase extended warranty protection. Kiril Velkov made the car buying experience enjoyable. He answered all of my questions, went with me on a test drive of my vehicle, and even helped to get my Subaru home. Thank you, Kiril! More
by valozaksut
Employees Worked With
April 02, 2021
Ashley made the experience of buying a brand new car painless and extremely easy. She took the time to clearly explain the things I did not understand and I did not feel pressured at all to make a purc painless and extremely easy. She took the time to clearly explain the things I did not understand and I did not feel pressured at all to make a purchase immediately. More
by Mike L
Employees Worked With
Ashley Winter
April 01, 2021
I would like to thank Joe Lewicki for his great customer service during our experience at Grand Subaru in Bensenville, IL. He never pressed us into buying - he patiently answered all our questions with gre service during our experience at Grand Subaru in Bensenville, IL. He never pressed us into buying - he patiently answered all our questions with great knowledge and professionalism- this helped us to make best decision with our purchase. When the transaction was finalized he took his time and patiently explained to my elderly parents how everything works ... Joe Lewicki is the best salesperson at the dealership . More
by Wojciech Labno
Employees Worked With
Joe Lewicki
April 01, 2021
I love the professional experience and knowledge available to me. I’m happy with the Subaru Outback. This morning on my way to work I could see all my blind spots. Thank You So Much! available to me. I’m happy with the Subaru Outback. This morning on my way to work I could see all my blind spots. Thank You So Much! More
by spoiledbrown12
