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Grand Subaru
Bensenville, IL
3,893 Reviews
At Grand Subaru we provide the highest level of customer service, through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience, whether you are looking for a new vehicle, pre-owned vehicle, online specials, need parts or service, or would like information on Subaru products and services. Do not hesitate to call or email us.
Grand Subaru is centrally located in the Chicago area making it easy and convenient to get to, whether you are coming from Chicago, Elmhurst, Bensenville, Naperville, Lombard, Schaumburg, Countryside, or Arlington Heights. We are one mile off of I-290 in Bensenville/Elmhurst.
To make your purchasing decision easier Grand Subaru offers a large selection of New Subaru Models. Our New Car Inventory includes all the best selling models and trim packages. Whether you are looking for the Forester, Impreza, Outback, Legacy, Tribeca, WRX, or WRX STi, we have what you are looking for. Also, don?t forget to ask us about our great financing and leasing options. You can trust that Grand Subaru will professionally fit you into the automobile of your choice.
We pride ourselves in having one of Chicagoland's best selections of Pre-Owned Subarus whether it's a 5 year old Subaru Outback or a current model with low miles. We stock as many years and models possible, offering the widest selection of cars and trucks and ease of purchase. Our well-trained Certified Sales Staff is here to answer any and all questions you may have.
Grand Subaru's professionally managed Service and Parts Departments are open to accommodate you, whether for a quick oil change or for an extended service visit; and, as always, Grand Subaru offers competitive pricing for your automotive maintenance needs. Grand Subaru has Subaru Certified Technicians specifically trained to work on your Subaru. You will also receive a courtesy car wash. Knowing your car is in good hands is important.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,893 reviews
November 01, 2023
Car die? My 15 year old sedan died with no warning and I needed to find a new ride fast. After talking with some friends in the Indianapolis area, I decided t My 15 year old sedan died with no warning and I needed to find a new ride fast. After talking with some friends in the Indianapolis area, I decided to reach out to Grand Subaru even though it was a bit of a drive. We have had our eyes on an Ascent since the model came out. We had just been holding out until the right time. You could call us picky, but we had a specific exterior and interior color that we wanted and Grand Subaru did not currently have it in stock. That is where the story starts. Jason Smith and team were able to find the exact vehicle that we wanted within hours at another dealership, picked up the vehicle, and had it ready for us to pick up within days. All while matching the incredible price that we agreed upon with a similar model they had in stock. The attention to detail, customer service and prompt communication made this the best car buying experience I have ever had. When purchasing a new car, even if living in the Indy area, check out Grand Subaru in IL, ask for Jason Smith and feel good that you got the best deal and the best customer service in the country. It was worth the drive! Thanks Grand Subaru! More
by Scottcole3
Employees Worked With
Jason Smith, Chelsey LaPorta
November 01, 2023
Jason was very personable, and took all the time to explain to us the different options we had. Overall it was a very pleasant experience, and we would recommend him to anyone that wants to buy from th explain to us the different options we had. Overall it was a very pleasant experience, and we would recommend him to anyone that wants to buy from this dealership. More
by Mina
October 31, 2023
Gabe Talpos was the absolute best in obtaining our desired vehicle for our son and keeping in close communication with us throughout the whole buying process! Because of Gabe we LOVE being part of th desired vehicle for our son and keeping in close communication with us throughout the whole buying process! Because of Gabe we LOVE being part of the Grand Subaru of Bensenville! Thank you Gabe for your care and expertise, we will buy from you again! More
by JayandBeckyKovack
October 31, 2023
I have purchased many cars since I began driving and this was clearly my best experience ever. Jeff was welcoming, knowledgeable and helpful throughout the process. He arranged for the exact car I wanted and was clearly my best experience ever. Jeff was welcoming, knowledgeable and helpful throughout the process. He arranged for the exact car I wanted and stayed in contact from order through delivery. I could not be happier with the experience. Drew in the business office also deserves special mention because he managed to clearly explain the paperwork that comes with a new car purchase! There wasn't anyone who disappointed - and I LOVE my new Subie! More
by jmeyer630
October 31, 2023
I just purchased a new vehicle from Grand Subaru and had an excellent experience with Santi Valdez. He was very knowledgeable about the cars and very patient in answering all of my questions. I highly rec an excellent experience with Santi Valdez. He was very knowledgeable about the cars and very patient in answering all of my questions. I highly recommend Santi and Grand Subaru! More
by susan.hutchinson
October 31, 2023
Surprisingly pleasant experience from greeting,to test drive, to paperwork, to delivery. Kiril & Chelsey were great. drive, to paperwork, to delivery. Kiril & Chelsey were great. More
by Lamedog
October 30, 2023
We just leased our third vehicle (a Forester and two Outbacks) from Nealy at Grand Subaru. All three transactions have been pleasant- a word I have not used to describe an automobile purchase/lease befo Outbacks) from Nealy at Grand Subaru. All three transactions have been pleasant- a word I have not used to describe an automobile purchase/lease before! We believe that we received a fair deal each time and the negotiation and delivery process went smoothly. I would (and have) recommended Nealy and Grand to anyone interested in a Subaru. And the vehicles keep getting better! More
by Greg and Mary
October 29, 2023
Jorge listened to our needs, was helpful in finding the right car , answered all our questions, even repeated questions. When the car arrived at the dealership, he accommodated our time schedule. right car , answered all our questions, even repeated questions. When the car arrived at the dealership, he accommodated our time schedule. More
by stc
October 27, 2023
Chase made our first car purchasing experience an excellent one. We were very well taken care of and he was quick to answer any of our questions with full detail. His knowledge and cheerfulness made excellent one. We were very well taken care of and he was quick to answer any of our questions with full detail. His knowledge and cheerfulness made us comfortable with our purchase and we couldn’t be more pleased with our new Subaru!! Thank you so much Chase More
by Bailey M
