Grand Subaru

Grand Subaru provided excellent Customer Service. They exhibited listening skill, empathy for my situation and were solution focused. Customer care above and beyond expectations. They exhibited listening skill, empathy for my situation and were solution focused. Customer care above and beyond expectations. More

Grand Subaru provided the highest level of customer service. They listened had empathy, worked out a resolution to my issue. Customer Service that we t above and beyond. service. They listened had empathy, worked out a resolution to my issue. Customer Service that we t above and beyond. More

Grand Subaru extended all the fine points in excellent customer service. Listening, empathy and follow thru. Service that went above and beyond expectations. I will recommend them to anyone looking to pur customer service. Listening, empathy and follow thru. Service that went above and beyond expectations. I will recommend them to anyone looking to purchase a vehicle. Best experience ever! More

Extremely pleased with our recent purchasing experience! It took about four hours to complete the sale, including processing our trade-in, but in the end we drove away happy in our new Outback. After going It took about four hours to complete the sale, including processing our trade-in, but in the end we drove away happy in our new Outback. After going back and forth with other dealers in the area, the no-haggle process provided at Grand was refreshing. Grand was transparent throughout every step of the transaction. We never felt like they were trying to upsell us on products we didn't want. You'll be hard pressed to find a dealer offering better prices and customer service than Grand Subaru. More

I bought a 2025 Forester Sport yesterday from Grand and I was the first sale for Karla Guteirrez. She was so kind and patient, great at explaining all the features and taking the time to answer all my questi was the first sale for Karla Guteirrez. She was so kind and patient, great at explaining all the features and taking the time to answer all my questions in full. It was a great experience and I was so happy to be her first sale! Beyond that, the people at Grand are honest, super friendly and patient with me. I have been a customer since the purchase of a 2011 Outback, and I will keep coming back for service. Thank you Grand! More

Excellent experience with Jeff and he handled the whole transaction very nicely and professionally. I felt very comfortable and would recommend Jeff anytime. The finance dept also handled the transacti transaction very nicely and professionally. I felt very comfortable and would recommend Jeff anytime. The finance dept also handled the transaction very professionally and happy with the service. Definitely if anyone looking for Subaru, shall connect with this dealership and Jeff S. More

Julissa did a fantastic job for us. She took us through the Grand Subaru process, which we really liked, and provided upfront pricing. She was thoroughly informative and took time to an She took us through the Grand Subaru process, which we really liked, and provided upfront pricing. She was thoroughly informative and took time to answer all our questions. More

Joe is an excellent service advisor. He meticulously reviews my requested services, incorporating necessary maintenance based on mileage. He provides clear and concise explanations of an He meticulously reviews my requested services, incorporating necessary maintenance based on mileage. He provides clear and concise explanations of any identified issues, including their severity and associated costs. Joe's patience, friendliness, and dedication to customer satisfaction make him a valuable asset to Grand Subaru. I have consistently had positive experiences with both the sales and service departments. More

(Jeff Schade and Nealy Anderson were very helpful and knowledgeable in answering all of my questions. Very genuine and passionate about their work. More than willing to help me find the best vehicle, spe knowledgeable in answering all of my questions. Very genuine and passionate about their work. More than willing to help me find the best vehicle, specifically tailored to my needs and helped me explore various options for financing. More

I bought my new Subaru Forester mid January 2025 from Grand Subaru, instead of going to my local Subaru dealership near my home, I decided to go with Grand Subaru. Because of the email Chase (sale rep) s Grand Subaru, instead of going to my local Subaru dealership near my home, I decided to go with Grand Subaru. Because of the email Chase (sale rep) sent, I was able to basically negotiate the deal via email and they offered me the best deal I was able to find. He was kind, honest, and straight to the point. I met up with him in person and he was not at all pushy and seemed to really care about my concerns and questions. There no surprise in cost or him trying to upsell me extras as we basically communicated everything via email. I was there for a while, but that is to be expected as a lot of it was just paperwork and not them trying to haggle me or take advantage. Grand Subaru has great ratings for a reason and they seem to be a very trustworthy dealership. It was definitely worth the extra drive as they have earned my trust and will be a returning customer. More