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Grand Subaru
Bensenville, IL
3,886 Reviews
At Grand Subaru we provide the highest level of customer service, through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience, whether you are looking for a new vehicle, pre-owned vehicle, online specials, need parts or service, or would like information on Subaru products and services. Do not hesitate to call or email us.
Grand Subaru is centrally located in the Chicago area making it easy and convenient to get to, whether you are coming from Chicago, Elmhurst, Bensenville, Naperville, Lombard, Schaumburg, Countryside, or Arlington Heights. We are one mile off of I-290 in Bensenville/Elmhurst.
To make your purchasing decision easier Grand Subaru offers a large selection of New Subaru Models. Our New Car Inventory includes all the best selling models and trim packages. Whether you are looking for the Forester, Impreza, Outback, Legacy, Tribeca, WRX, or WRX STi, we have what you are looking for. Also, don?t forget to ask us about our great financing and leasing options. You can trust that Grand Subaru will professionally fit you into the automobile of your choice.
We pride ourselves in having one of Chicagoland's best selections of Pre-Owned Subarus whether it's a 5 year old Subaru Outback or a current model with low miles. We stock as many years and models possible, offering the widest selection of cars and trucks and ease of purchase. Our well-trained Certified Sales Staff is here to answer any and all questions you may have.
Grand Subaru's professionally managed Service and Parts Departments are open to accommodate you, whether for a quick oil change or for an extended service visit; and, as always, Grand Subaru offers competitive pricing for your automotive maintenance needs. Grand Subaru has Subaru Certified Technicians specifically trained to work on your Subaru. You will also receive a courtesy car wash. Knowing your car is in good hands is important.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,886 reviews
June 05, 2022
Dealing with Chris Thomas as Grand Subaru was the best car buying experience I’ve had. Most people dread the car buying experience, but you won’t when working with Chris. No pushy tactics. Just a genuine car buying experience I’ve had. Most people dread the car buying experience, but you won’t when working with Chris. No pushy tactics. Just a genuine person who wants you to get the best deal you can. Absolutely great experience. More
by Sglasbrenner05
Employees Worked With
June 04, 2022
Cameron told me a story about a customer that brought food to share during his visit to the dealership. I thought that customer had a great idea and the story was a great ice breaker. My experience was g food to share during his visit to the dealership. I thought that customer had a great idea and the story was a great ice breaker. My experience was great and I am very happy with my Crosstrek. Next time I'll bring some treats along. Thanks to Sandy as well. More
by Rich
June 04, 2022
Ramon was great at following up with me without pressure; offering multiple options that were based on my preferences. offering multiple options that were based on my preferences. More
by Ascent Purchaser
June 04, 2022
If I ever need to buy another car, I'll be sure to come back and buy from here. I have no reason to buy elsewhere. back and buy from here. I have no reason to buy elsewhere. More
by doctoruwot
June 04, 2022
We just purchased out 1st Subaru and my wife and I thought the experience was 1st rate, efficient and dare I say fun. Jason Smith was a treat to work with as was Chelsey in the finance department. Wou thought the experience was 1st rate, efficient and dare I say fun. Jason Smith was a treat to work with as was Chelsey in the finance department. Would highly recommend Grand Subaru, Jason and Chelsey if your in the market for Subaru! More
by Healy
Employees Worked With
Chelsey LaPorta, Jason Smith
June 03, 2022
Ramon was very helpful and knowledgeable when talking through my options. This helped me pick out the right car for myself. through my options. This helped me pick out the right car for myself. More
by lightsgeek
June 03, 2022
Nealy was great to work with. Drew made everything go smoothly with the financing. I couldn't be happier. Drew made everything go smoothly with the financing. I couldn't be happier. More
by fjchillemi
June 02, 2022
Large selection. Easy to do business with. We love our second Subaru Outback. Thank you. Easy to do business with. We love our second Subaru Outback. Thank you. More
by Kelly K
June 02, 2022
Worked with Jason Smith and he was fantastic. He was able to work in person or virtually. Stayed honest with the selling price and mentioned details ahead of time. There was no surprises when we He was able to work in person or virtually. Stayed honest with the selling price and mentioned details ahead of time. There was no surprises when we got into the dealership and that allowed me to move forward with the purchase. Jason Smith is a fantastic sales person! More
by SrinuR
Employees Worked With
Jason Smith
June 02, 2022
This is my second time working with Grand Subaru, both being positive experiences. In 2020 I had ordered a Forester but it arrived right after COVID hit. I decided not to accept the vehicle due to the tim being positive experiences. In 2020 I had ordered a Forester but it arrived right after COVID hit. I decided not to accept the vehicle due to the timing, and had absolutely no problem in receiving the return of my $500 down payment. All was handled professionally in ordering the vehicle and then in cancelling. my order. Now it's 2022 and I decided to move forward, basically ordering the same make and model of car. I worked with Ramon who was not only professional but personable. We arranged everything on-line, and with any question he was prompt in answering. I had to order the vehicle and was given a realistic time- line as to its expected arrival date. The sale itself went smoothly with no surprises. Ramon was knowledgeable, answering all questions. Since my previous vehicle was an '09 Forester, there was a lot of technology for me to learn. He let me know about an upcoming class that could be helpful. I didn't feel high-pressured at any time throughout my experience at Grand Subaru. I recommend the dealership not only for this reason but because they offer the largest inventory (in normal times), have a wonderful showroom, competitive pricing, and outstanding staff, including Ramon! I am enjoying my new Forester!! More
by rhtwmu76
Employees Worked With
