Granite Subaru

I always have a great experience at Granite Subaru. The work they do is top notch and all the service department is wonderful. The work they do is top notch and all the service department is wonderful. More

Was told and paid for a registration runner. Was assured they would take care of everything. On day 7 the MA grace period expired and I couldn’t drive the car. Now I was told it wasn’t their Was assured they would take care of everything. On day 7 the MA grace period expired and I couldn’t drive the car. Now I was told it wasn’t their problem. No sorry, no loaner, just rude. Tried to speak with several Managers, got nowhere. Wasn’t allowed to talk to owner. Sent an email trying to recover the relationship, no response. Will not set foot in there again. More

Pleasant service advisor, only suggested what was needed. Free car wash great plus. Always happy with service at Granite Subaru. Free car wash great plus. Always happy with service at Granite Subaru. More

I appreciate the great customer service in both the sales department and the service department. department and the service department. More

Detailed and great explanation of the process and car features. Friendly and patient staffs. Good at follow up. features. Friendly and patient staffs. Good at follow up. More

Fantastic experience! Very friendly and honest staff! Quick and no games. Will buy here again and send my friends and family! Very friendly and honest staff! Quick and no games. Will buy here again and send my friends and family! More

My service adviser Patrick was amazing! He explained everything that needed to be done to service my vehicle and was timely with any updates. He explained everything that needed to be done to service my vehicle and was timely with any updates. More

Service advisor Patrick was great. Service done on time. In and out time with as also matched to my expectations. Service done on time. In and out time with as also matched to my expectations. More

This dealership is well over an hour from my home. There are 3 dealers much closer but my trip to Granite was very much well worth the extra time and effort! Mike, Shea and the sales team as wel There are 3 dealers much closer but my trip to Granite was very much well worth the extra time and effort! Mike, Shea and the sales team as well as the lease delivery team proved to be warm , courteous and very willing to assure that you are fully comfortable and prepared to drive your new Subaru home with a smile! My experience with GM/Chevy corporate lease pales in comparison, in fact I would say Chevy misses the mark by a long shot. Chevy had the habit of handing me the keys and pointing to the car in the parking lot…..”it’s over there”. That was the extent of their “customer service and introduction to a new vehicle”. I am very happy with my new Forester and quite surprised how will equipped it is for a corporate lease vehicle. I am most likely going to purchase it for personal use after the corporate lease expires. What a fun little jeepy station wagon that is well appointed……even an oversized sunroof and serious load bearing roof rails. I plan to throw my canoe up there and head off fishing soon! Thanks for a great experience and even better lil Forester wagon! Cheers, R. Doug Lee More

All the employees are helpful and answered my questions. Nice, clean and neat dealership. I would rate everyone 10 out of 10! Nice, clean and neat dealership. I would rate everyone 10 out of 10! More