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Greenway Kia East

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.2
3,032 Reviews
Greenway Kia East is a full-service new and pre-owned car dealership in Orlando, Florida that proudly caters to drivers from nearby cities like Oviedo, Waterford Lakes and beyond. Our goal is to deliver a superior car shopping and service experience to every customer.
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8701 East Colonial Dr

Orlando, FL

32817

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Showing 3,032 reviews

May 24, 2025

My first visit was great but the second one the attention wasn’t that great. They never gave an update on my car and when I went to pick up my car they hey couldn’t find it More

by milagroslucille31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Janphiel Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Herrera
3.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Soto
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2025

Everyone we encountered was friendly, knowledgeable and helpful. They were patient with our many questions and helped get a manageable deal for us. This is our 3rd kia and are currently very happy. More

by redkarko7
Recommend Dealer
Yes
Employees Worked With
Armando Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armando Herrera
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May 23, 2025

Professional & on point. Quick with service They got my car up and running with the AC and have my parts on hold for my lights for when i'm available More

by xavierr4478
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby Bishop
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May 23, 2025

Great experience every step of the way. Continuous follow-up and completed service on time as promised More

by whyknotboat63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2025

Parking was a problem at the dealership. Other than that it was fine. Maybe a little better choice on refreshments. More

by Kaiwan.saf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2025

Received excellent service! Professional, quick, and affordable. Thanks for keeping me updated through the process of servicing my vehicle. More

by anthonyhaley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2025 -

Greenway Kia East responded

Anthony, we're delighted to hear you received excellent service at Greenway Kia East! Our team is committed to providing professional and efficient experiences. Thanks for choosing us!

May 22, 2025

Did not have a positive experience when being signed in at the service desk. I was questioned and flat out told I was lying/wrong about an offer that I received in the mail. Once I proved that I was correc More

by Jreaves20
Recommend Dealer
No
Employees Worked With
Armando Herrera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armando Herrera
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May 23, 2025 -

Greenway Kia East responded

I'm sorry to hear about your experience at the service desk. We strive for respectful and courteous interactions with all our customers, and we apologize if this was not reflected. Please feel free to reach out if you'd like us to address this further. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

May 23, 2025 -

Greenway Kia East responded

We always strive to have the philosophy and attitude "the customer is always right". We apologize for any inconvenience that may have been caused. I understand that you did not have the physical coupon you were wanting to take advantage of, and I am glad Gina was able to get involved and honor the coupon regardless. We appreciate you as a customer and we look forward to our continued relationship!! Joe Rossi - Platform Manager

May 21, 2025

My visit at Greenway Kia for an oil change exceeded all expectations. My service advisor JP really took 110% care of me. Thank you. More

by ttanael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janphiel Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2025 -

Greenway Kia East responded

We're delighted to hear that JP provided exceptional service during your visit at Greenway Kia East. Thank you for sharing your experience with us!

May 21, 2025

Service department is why we continue to come back to Kia easy! Gina is the best service manager in town! More

by Hunterlauren1319
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janphiel Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2025

The service dept did a great job on my 2 recalls. I also looked at some used cars with a salesman. He answered all my questions. More

by MRCEFFL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janphiel Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2025 -

Greenway Kia East responded

Thanks for sharing your feedback with us! It's great to hear that our service department at Greenway Kia East took great care of your recalls and that you had a positive experience with our sales team as well. Safe travels ahead!

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